Hotel - Novotel Auckland Ellerslie
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Novotel Hotel

Novotel Auckland Ellerslie Hotel

72-112 Green Lane East  Ellerslie 
1051  AUCKLAND
NEW ZEALAND

897 reviews
TripAdvisor Rating Based on 897 reviews
Best price guarantee
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From 239.00 NZD Non member rate
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Select your dates 239.00 NZD
Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design.Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.

  • 147 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Crib on request
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Auckland Ellerslie

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 897 reviews

Q9984CEgrahamw 2017/02/17
« Back again »

I have stayed at this hotel several times and it always meets my expectations. Excellent staff and great all round service. The location is out of the City Centre, but still hand for the airport and travel downtown. Smooth check-in and check-out. Good service in the restaurant and quality food.

andrewrM5830JR 2017/02/09
« Nine's accommodation »

Great staff who were always available & willing to help. The room was great plenty of space and we'll set out. The only downside was the beds were way to soft it was like sleeping in a hammock. Having the train right next do was a bonus. Getting a Uber was the best way to get around if they could find work out how to get into the car park.

HaheiPete 2016/12/25
« A top Novotel »

Great location for us visiting from out of Auckland. Adjacent to the motorway for arrival and departure by car, and to the railway for trips in to Newmarket and the city. Good Novotel rooms, service and breakfast. Rates have increased considerably in recent times but so have all the other Auckland hotels. We will always stay here on trips to Auckland unless the visit is special when we stay at Sofitel.

U294DLmarkc 2016/12/01
« Don't eat at the restaurant »

Restaurant... The water provided to the table must have come straight from the tap as it was still warm. For the amount of money spent on each meal I was expecting top quality. Very disappointed. Just be aware you have to pay to park at the motel. Another way to get money out of you. Payed $50 for the early check in but one of the rooms wasn't ready for another 15 mins. Staff were wonderful and helpful would stay again because of them. Location was excellent for family trip and easy to get to motorway and other destinations from there.

NEWZealandMarge 2016/11/04
« Stylish and great »

Lovely food and rooms great facilities (gym) and nice and close to everything. Saturday nights are usually packed but we went to dinner down in the restaurant and it was nice and not to busy. Overall great trip.

Prasheel C, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Dear NEWZealandMarge, Thanks for your awesome review. Hope to see you again in near future. Kind regards, Prasheel Churi

434daven 2016/08/02
« Check in »

You have the option of checking in on line and they say the room key will be available but......... you still have to line up with all the other people registering and you still have to provide your credit card and sign the check in docs. There is absolutely no advantage to checking in on line!!! Apart from that its a great hotel and a great place to stay.

Prasheel C, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Dear 434daven, Thanks for sharing your experience. I am sorry that you had to wait in a line even after completing an online check in. Our Loyalty card holders can enjoy the benefit of online check and fast check out as we already have their information on file. The credit card information is something we handle very carefully and will not store it on file at the hotel level after departure. Depending on your booking payment arrangement we may need to take an authorization to cover the cost of your stay. Once that information is communicated during the online check in process we are able to have your keys ready for pick up at the desk. I am more than happy to look into this if you feel that you had already completed the necessary information and yet you had to wait. Please contact me on h3060-fo1@accor.com so that I can investigate further. On a positive note we are glad to hear that you enjoyed your stay. We would like to make it even better next time so please do not hesitate to contact us at the hotel to ensure you have a smooth check in next time. Warm regards, Prasheel Churi

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