Hotel - Novotel Sydney Rockford Darling Harbour
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Novotel Hotel

Novotel Sydney Rockford Darling Harbour Hotel

17 Little Pier Street 
2000  DARLING HARBOUR
AUSTRALIA

2,258 reviews
TripAdvisor Rating Based on 2,258 reviews
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From 139.00 AUD Non member rate
From 139.00 AUD Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • SYD KINGSFORD SMITH
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Croquet

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 230 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Sydney Rockford Darling Harbour

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 2,258 reviews

Amber H 2017/05/11
« Novotel Rockford Darling Harbor »

Renovations were going on at the floor above me, which I understood. What made the situation worse was the old bathrooms and stains on the curtains. I felt like I was in a dormitory. I'm also curious as to why you are asking me for a review, yet I am not receiving any points on an Accor profile. No one has asked me for that at the hotels, and I stayed at 2 in Australia: Wollongong and Sydney.

Natalie M, Front Office Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Amber H, Thank you for taking the time to share your feedback. I can completely appreciate your disappointment regarding the condition of the bathrooms and curtains in our rooms and I apologise for the way in which this made you feel. I am however, thankful for your understanding that we are in the process of renovating our rooms to provide a fresh and modern design, ensuring maximum satisfaction for our guests. At Novotel, we welcome every type of feedback as it allows us the opportunity to grow and improve our services. Please understand that eligibility to acquire points is limited to booking directly with Accor. I would be happy to investigate this matter further for you, yet I do require details of your stay to do so. May I kindly request you to contact me directly on fom@rockfordhotels.com.au with the details of your stay so that I may determine the status of crediting points to your membership account. I look forward to hearing from you soon. Kind regards, Natalie Front Office Manager

Greg S 2017/04/04
« Novotel Rockford Darlin Harbour Sydney »

Situated near the water front and Chinatown. Great location, walking distance to ferry terminal, restaurants and entertainments, especially the famous Sydney Opera House. Chinatown is only 5 minutes walk to so many restaurants and pastry shops. Great location!.

, Manager at Novotel Rockford Darling Harbour, responded to this review

Dear Greg S, Thank you very much for choosing to stay with us and for taking the time to leave us your review. Great to see you found us so conveniently located. We look forward to welcoming back in the near future. Regards Jeremy Rooms Division Manager Novotel Sydney Rockford Darling Harbour

glenysc2017 2017/03/23
« Pretty disappointed »

As a Gold Accor Plus member I expected what I get at other similar Accor hotels - but instant coffee in my room - YUK, and room servicing very poor. Very, very slow lifts. And as for good check-in and check-out on a pre-paid stay - I was kept waiting 3/4 hr at check out - hopeless. And no point in standing in the priority que - got totally ignored most of the time - not impressed.

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