Hotel - ibis Luzern Kriens
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Ibis Hotel Hotel

Hotel ibis Luzern Kriens

Industriestrasse 13 
6010 KRIENS
SWITZERLAND

503 reviews
TripAdvisor Rating Based on 503 reviews
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Hotel ibis Luzern Kriens

Economy hotel for business and leisure

The ibis Luzern Kriens is situated at the foot of Mount Pilatus, in a peaceful yet central location. Lucerne city centre, Kriens and Mount Pilatus are a five minute train ride away, offering a whole host of activities all year round. You can reach Mount Pilatus and the surrounding ski areas in 35 minutes. The hotel is ideal for a city break or holidays, and there are many restaurants nearby. This 2-star hotel has 69 comfortable rooms, a bar serving snacks 24/7, chargeable parking and free Wi-Fi.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 20  CHF
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 20  CHF
  • 100% non-smoking hotel
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Catering

  • All-you-can-eat breakfast buffet
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Hotel - ibis Luzern Kriens

Industriestrasse 13
6010
KRIENS
SWITZERLAND

Tel: (+41)41/3494949
Fax: (+41)41/3494900

Check-in from 12h00
Check out up to 12h00
Access and transport
  • BASEL EUROAIRPORT At 100km / 62.14 miles
  • ZURICH AIRPORT At 85km / 52.82 miles
  • LUZERN SGV At 5km / 3.11 miles

GPS : 47.023780, 8.299034

Our rooms

  • Room with 2 single beds (35.4 x 78.7 in [90 x 200 cm])
    Room with 2 single beds (35.4 x 78.7 in [90 x 200 cm])

    Functional and comfortable, ideal for working or relaxing, the ibis Room has everything you need: beds with duvets, large desk, Internet, TV with all the best channels and a bathroom with shower.

  • Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept
    Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

    Equipped with the new Sweet Bed by ibis bedding, the new ibis room offers the ultimate in comfort: large double bed, desk, internet, parquet flooring, LCD flat screen TV with all the best channels and a bathroom with shower or bathtub.

  • Room with 1 double bed (63x79 inches) + 1 single bed (35x79 inches), new sleep-easy concept
    Room with 1 double bed (63x79 inches) + 1 single bed (35x79 inches), new sleep-easy concept

    Equipped with the new Sweet Bed by ibis bedding, the new ibis room offers the ultimate in comfort: 1 large double bed, 1 single bed, desk, internet, parquet flooring, LCD flat screen TV, all the best channels and a bathroom with shower or bathtub.

  • 69 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 18 family rooms
  • 36 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Direct dial telephone
    • Hair dryer in bathroom
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

See all our restaurants and bars

Our customer reviews for ibis Luzern Kriens

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 503 reviews

pcociuba 2015/11/18
« Superb hotel and very well placed »

This is the sixth or seventh time we have been here. The hotel staff is very friendly and always will to help. The hotel itself has been recently renovated, and the rooms are very spacious, comfortable and clean. If you get a room on the Pilatus mountain side you can spend hours just looking at the mountain top ! It is very easy to walk from the hotel to the Pilatus Bahn cable car (20 minute walk) though the beautiful suburb of Kriens. It's also very easy and quick to get to Lucerne via the DZB (Die Zentral Bahn) trains - the station is 5 minutes from the hotel - walking. There are nice restaurants all around the hotel and the Pilatus Markt shopping mall is also in walking distance from it (15 minutes away).

ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear pcociuba, Thank you very much for sharing your very positive experience with us. We are very proud of your satisfaction with our rooms as well as our staff. We would be very happy to welcome you very soon in our establishment. S. Samil Benli - General Manager

Ana Cristina S 2015/10/10
« Big room, no view for separate beds »

Good hotel, with a big room, a delicious breakfast, in a beautiful spot, close to Pilatus. Unfortunately, they don't have rooms with separate beds with a view as they do for couple beds. I suggest they provide that for whose guests are not a couple. I would love to have a view to Pilatus.

ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear Ana Christina S, We appreciate for staying in our hotel and for sharing your positive experience with us. We will be very happy for your next visit in a room with view of the Mount Pilatus. S. Samil Benli - General Manager

JDViljoen 2015/07/07
« Kriens Oven Bake »

The "green" concept of providing rooms in summer without air conditioning in summer is a total failure. We came from Chur where we were offered a small noisy fan at that Ibis, this one could not even offer us a fan, so it was like an oven. Opening windows did not help for a good sleep, as the traffic noise kept us awake and very aware of the summer heat. The room was spacious though, helping a little with over-all comfort.

ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Thank you very much for your feedback, which will help us to improve the quality of our hotel facilities. Please be sure, that we will install air condition as soon as possible to make your hopefully future stay more pleasant as this one. S. Samil Benli - General Manager

Mandrake1010 2015/05/30
« Great hotel, but no air-conditioning »

We had a bit of an issue finding the hotel, as there was no way of knowing which side of the station it was located on. People around did not seem to know about it. It is located at a distance of about 10 minutes walking, and if you have a lot of luggage and it is raining, the walk can be a bit of a bother, to put it mildly. However, finally, it is located pretty nicely. Check-in was easy, and the super-well-trained Ibis reception staff always lives up to its awesome reputation as warm and friendly. We were assigned a room on the third floor. The room was quite large, even by the European Ibis standards, and that was a pleasant thing to note. Beds were good and the bath cum toilet was also very spacious. There was also a complimentary discount coupons booklet for our use next to the TV. Overall, an excellent room. The only catch was that there is no air-conditioning. It didn't matter to us as we were staying when the weather was rather cool. But I do not know what happens in summer. The other small but insignificant bother was that the telephone in the room was dead for all 3 days that we stayed in. We reminded them every morning when we went down, but it got corrected only on the last evening. Not something that mattered to us, as we didn't use it, but is a tiny blot on the usual Ibis super-efficient service. A walk down the road takes us to the McCafe and beyond that is the Mattenhof station, from where one can reach Lucerne in 5-7 minutes. Really convenient. There is an eating place a short distance away, but when Lucerne is so close, most things didn't matter :)

ibiskriens, Manager at ibis Luzern Kriens, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Luzern-Kriens. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Alanna_Fitz 2015/05/18
« Good overall option for budget-conscious travellers »

Although out of the city centre, it's a very short and convenient train ride to the heart of the city. The staff were friendly and helpful, the room spacious, modern, and equipped with everything we needed. Comfortable bed and nice shower.

ibiskriens, Manager at ibis Luzern Kriens, responded to this review

Thank you very much for sharing your positive experience with us concerning your stay in our establishment. It's always a big pleasure for me and my team to read, that you've enjoyed your stay. It's our hope to welcome you again at the Hotel ibis Luzern-Kriens at the nearest future.

Brunholig 2015/05/06
« Nice place ... But have your own price »

Very good location but the price overall at Switzerland is too expensive. Near several points as market, pharmacy and bus station. Wireless internet is fast and free. Parking lot is not free, but you have option besides the hotel.

ibiskriens, Manager at ibis Luzern Kriens, responded to this review

Thank you very much for sharing your feedback concerning your stay in our establishment. We very much appreciate your positive comments which will give us courage to increase the quality of our service. We are looking forward to welcome you again at the nearest future at the Hotel Ibis Luzern-Kriens.

Q1869UCrobh 2015/03/29
« Best place before Gothard »

Great hotel almost beside the highway with a (camera) guarded garage In the direct surroundings several opportunities to eat. Quiet area where it is good to sleep. In the early morning through the tunnel without a traffic jam.

ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Many thanks for your great review. It's our pleasure to read that you had a good stay with us. We hope to meet you again in our hotel during your next travel.

2015/03/29
« nice clean hotel, only management is less »

When arriving there is some problems with parking (not very clear where to park and also just a few parking places (nobody at the desk did ask me if I would need a parking place (I did find out the next day that there was also a parking garage this should be mentionde when checking in). Very friendly staff (emplyees) only the manager (chefin) is not so friendly theire fore the low value on service.

ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

we thank you so much for your comments about your stay with us. I am pleased to introduce myself as the new Hotel Manager and am present at your service. We hope to have the chance to welcome you again in our hotel.

Adilson O 2015/02/06
« Good as ever »

A bit difficult to find if you don´t have a GPS. Tthe hotel itself was good. The room was large and comfortable. There was a big reduction on the parking costs per night. There is a supermarket in the parking lot what can help a lot.

ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Thank you for the positive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

chiqui-7 2015/02/04
« Nice Basic Hotel »

The reception is very warm and clean. staff are helpful. The breakfast is very good and service also welcoming. the rooms are clean and comfortable. The price is very reasonable and you can be in the city with in 10 minutes by train, bus or car. If you book on a weekend the rooms could be noisy as there is a night club in the building or nearby. But overall a good hotel for a short stay.

ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Thank you very much for sharing your feedback with us. It's always a pleasure for us to read that you've enjoyed your stay. I am also happy to inform you that the discotheque nearby hotel has been moved already. We are looking to welcome you soon again at the hotel ibis Luzern-Kriens.

Jontee0914 2014/09/21
« Unwelcoming hotel in industrial area »

Bad experience from the outset. Poor signage to the (expensive) parking, then from there to the hotel. Unenthusiastic reception staff at both arrival and departure. Metal shutters on window, no access to natural light, or if there was, it wasn't obvious. Poor for Ibis standards

ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear Jontee, thank you for your comment. In the rooms are electrtical blender. This you can open directly in your room and than you have natural light. The parking is signed and also from the parking to the hotel entrance are every where sign.

Michael M 2014/09/19
« Disappointing! »

Location and First Impression was disappointing - surrounded by commercial and domestic buildings. Car parking in public car park but no allocated hotel parking. Entrance not impressive but good lift access to room. No secure entrance to hotel rooms from car park - public lift access and doors permanently open. No comparison to other Ibis hotels we have stayed at in Switzerland. Room was OK but warm with no air conditioning. Opening windows in evening allowed cigarette smoke into room from adjacent areas. Worst experience was very loud music from club/bar in same building on 2 nights at weekend continuing all evening into early hours so preventing any sleep. Sound insulation of building not good as able to hear other guestsmoving around and leaving early in the morning.

ibiskriens, Manager at ibis Luzern Kriens, responded to this review

Dear Michael M, thank you for your comment through tripadvisor. During the night is elevator for the parking is closed and no one can come form the parking to the rooms. Also the mean entrance is closed. In the next month we will make an isolation between the rooms.

Michael C 2014/09/01
« Good base to explore Luzern from »

This hotel is located out of time but is 5 mins walk from a train station which is 2 stops from the centre of town. Plenty of free parking available and also a Maccy D's within 2 mins so you can grab a cheaper breakfast as well! Having stayed in 2 other Accor hotels on the same European trip, was disappointing that the hotel didn't provide a free travel card (as at Lausanne and Chamonix). The city is very picture postcard and as per the rest of Switzerland is very expensive. But once you forget the price you'll have a great time!

David F 2014/08/11
« Close to railway station »

Had a wonderful stay here. Not too far from Kriens to Mount Pilatus cable car. Located in semi industrial area, but don't let this put you off as it is clean and quiet. Close to bus services and less than 10 mins walk to Kriens Mattenhof bahnhof. Fab view from third floor looking towards mountains. Happy to recommend, good value for families and couples. Fast frequent train service to Luzern. Electric window shutters to help keep room cool.

ShadowUZ 2014/08/03
« Pleasant »

We've opted for this hotel mainly due to rating and the cost. It is located a bit outside of the city, but it takes approx. 5-7 mins to the city center by car. There's paid underground parking with 7chf discount voucher provided by the hotel for overnight staying guests.

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