Hotel Mercure Lyon Centre Plaza République 4 stars

Customer review rating (ALL Rating) 4.5/5 947 reviews

Hotel Mercure Lyon Centre Plaza République - Image 1
Hotel Mercure Lyon Centre Plaza République - Image 2
Hotel Mercure Lyon Centre Plaza République - Image 3
Hotel Mercure Lyon Centre Plaza République - Image 4

Description

Hotel extras

  • Green Key certification

  • Gourmet meals, breakfast to dinner: terrace, restaurant or in-room

  • Public underground and paid car park located 50 meters from the hotel

  • Charming location in the heart of Lyon

Our accommodation(s)

Hotel location

Hotel Mercure Lyon Centre Plaza République

5 rue Stella
69002 LYON
France

GPS:45.760652, 4.836806

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Carrousel Bar

The Carrousel Bar by "M" welcomes groups of family, friends or colleagues in contemporary setting. We also offer a selection of snacks at the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  947 reviews

TripAdvisor Rating  4.0/5  705 reviews

Perfect as always

Customer review rating 5.0/5

Marc V. M. Business - Confirmed reviews ALL

Always nice to be there breakfast super nice and people's from the lobby are really nice too. I recommand this hotel.

Mr. V., Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver a high-quality service. We look forward to seeing you again! Jordan - Chargé de satisfaction client

Excelent choice.

Customer review rating 4.5/5

Mcm Business - Confirmed reviews ALL

Staff performance outstanding. wonderful localization , clean, confortable bed, top breakfast. The downside: excessively warm in common areas and room, and it was impossible to cool down. A problem in all places I have been in Lyon; what a waste of resources!!!

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Overheated without any temperature control in the rooms. Like a sauna.

Fine

Customer review rating 3.5/5

Jat Business - Confirmed reviews ALL

Fine, nothing special. Bathroom a little cramped, and room temperature difficult to control- window of my room could not be opened. Breakfast is 19.9 euro, which is a pain as over my companies expense limit.

Dear L. Lee, Thank you for taking the time to share your experience following your stay at the Mercure Plaza République. I am so pleased it was mostly satisfying. We are sorry about the temperature issue. As we were in Winter mode, we only had warm air. We asked to change for neutral mode to be more confortable. On the other hand, as our building is listed, we can't make change on the facade, this is why we can not open some of the windows. We hope we will have the opportunity to prove, during your next stay, that the quality of Mercure Hotels will be beyond your expectations. Ronan Quality Manager

Tiny room, slow check in, and not worth breakfast.

TripAdvisor rating 2.0/5

rodrigolara12 TripAdvisor review

I went to a business travel where I had the hotel booked by my company. My experience with Mercure has always been good in all senses. However, this hotel was bad. First of all, it took 30 min to check in. There was only one employee at the reception when we arrived, and it was 7 pm. There was one person checking in and it took forever. Secondly, the room is tiny, literally, tiny. I have feeling that what was supposed to be 1 room, they made 4. There was like half of the window which was impossible to open. Last but not least, the breakfast was really disappointing and not worth 20 euros. There are many coffee places around the hotel where you will be better served.

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Other web-users rate our hotel

  • 499 reviews 9.6/10 Location
  • 570 reviews 5.3/10 Room
  • 557 reviews 9.4/10 Service
  • 347 reviews 3.8/10 Comfort
  • 271 reviews 8.4/10 Breakfast
  • 143 reviews 8.3/10 Cleanliness
  • 80 reviews 4.3/10 Amenities
  • 40 reviews 8.6/10 Bar

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