Hotel - Mercure Hotel Stuttgart Sindelfingen an der Messe
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Mercure Hotel

Mercure Hotel Stuttgart Sindelfingen an der Messe

Schwertstr. 65 
71065  SINDELFINGEN
GERMANY

393 reviews
TripAdvisor Rating Based on 393 reviews
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From 74.00 EUR Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • German
    • OLD English (do not use)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Indoor heated pool
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities
    • Billiards/Snooker (Paying, Nearby)
    • Bowling (Paying, Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-22:30
    • Opening hours : Week-end 11:00-22:30

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the Mercure Hotel Stuttgart Sindelfingen an der Messe you can choose between Standard Rooms with twin beds, double bed or double bed and sofa, Superior Rooms with double bed or double bed and sofa, and Privilege Roomswith double bed. All 186 rooms have air conditioning, WIFI and high-speed Internet. Two children aged up to 16 may sleep in your room free of charge and we offer a 50% discount on a second room for your children. Your pet is also welcome (EUR 10/night).

  • 186 rooms
  • 161 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 63 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Stuttgart Sindelfingen an der Messe

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 393 reviews

U4894OPmichaelr 2017/03/06
« Shambolic! »

A room was not available even though I had a valid booking reference from the Accor website. I had booked two rooms with one in the name of another colleague. I was told he had not checked in but this was not the case.The reception staff were totally clueless.

MercureGuestRelation, Guest Relations Manager at Mercure Hotel Stuttgart Sindelfingen an der Messe, responded to this review

Dear U4894OPmichaelr, thank you for your reservation and your comment. We are sincerely sorry that we could not meet your expectations and you were disappointed. For the inconvenience regarding your reservation, we sincerely apologize. At this point remains only the request to give us another chance to convince you during your next stay with service from our hotel and service to give you an unforgettable stay. Best Regards Mareike Eimert Guest Relation

ivan k 2016/07/24
« Excellent as always »

Many thanks for a consistently great stay at your hotel, and the reason we keep coming back. If I could mention only 1 thing, it would be that the room we stayed in did not have a fridge, but this did not and does not change our high opinion and appreciation of Mercure Sindelfingen.

MercureGuestRelation, Guest Relations Manager at Mercure Hotel Stuttgart Sindelfingen an der Messe, responded to this review

Dear Ivan K, thank you very much to tell us about your experience during your stay with us. We always appreciate to recieve a positive Feedback. We already make a note in your guestfile about the the preferred room. We are looking forward to your next visit in Sindelfingen Best regards Mareike Eimert Guest Relation

maximlx17 2016/04/10
« Transit stay from Austria to Frankfurt »

The hotel increased their price for the room from 114 euro to 145 euro dispite we stayed there 10 days ago. And this time there was the onle one person wellcome-drink. Previous time they five 3 ones for everybody. The rest was super!

MercureGuestRelation, Guest Relations Manager at Mercure Hotel Stuttgart Sindelfingen an der Messe, responded to this review

Dear maximlx17, thank you for your visit in our Hotel. We are very happy that you enjoyed your stay with us. Our pricing is based on comparable operations in the region. We are very conscious of good value for money. If we have not met your expectations in this regard, we would like to apologize. I will share your positive comments with our team. We would be very happy to welcome you back soon. Best regards Mareike Eimert Guest Relation

ivan k 2015/09/03
« Great stay at Mercure »

Superb rooms, always fresh and clean. Excellent breakfast. Warm and friendly staff. We are regulars and there is good reason behind that! Our 6 year old son loves it too! Only criticism would be the car parking charge which i think is unjustified especially since you are a paying guest and it's not even secure with easy access from the adjacent highway. Other than that, great work guys!

MercureGuestRelation, Guest Relations Manager at Mercure Hotel Stuttgart Sindelfingen an der Messe, responded to this review

Dear Ivan K., It made me very proud to read your wonderful feedback, which is a motivation for all of us. Thank you for this. I will be sure to share your comments with my team and thank them for providing such excellent service to you and for making your stay so special. we are looking forward to welcome you again. Best regards Mareike Eimert Guest Relation

Annavilu 2015/08/17
« Hotel is rather worn out and people should be warned about that »

First we were given wrong room - we have booked superior but we have been given standard. After rather lengthly complaining process we have been given the right room. Overall impression about the hotel - it needs refurbishment for some time already. Elevators are from 70-ties and are extremely slow, rooms and public areas are worn out.

MercureGuestRelation, Guest Relations Manager at Mercure Hotel Stuttgart Sindelfingen an der Messe, responded to this review

Dear Annavilu, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am very sorry about the inconvenience regarding the wrong room at the beginning and that our design did not meet your taste.Maybe you will try our other Hotel just 500m away. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Mareike Eimert Guest Relation

Fernando M 2015/07/14
« Very good »

There is a Good Breakfast, with big variety of fruits, breads and more There is a Good service and very good reception it is a Not very good location the rooms are in good conditions it is near of the Mercedes Benz factory

MercureGuestRelation, Guest Relations Manager at Mercure Hotel Stuttgart Sindelfingen an der Messe, responded to this review

Dear Fernando M, We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. I will share your comments with our staff, especially with our breakfast team, who serves you our large and various breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Mareike Eimert Guest Relation

DAFA-jan 2015/05/09
« Excellent service »

The staff were very friendly and fulfilled all needs quick and efficient. The restaurant served good food in a very good atmosphere. The breakfast were excellent and delicious. Very high value for the money.

MercureGuestRelation, Guest Relations Manager at Mercure Hotel Stuttgart Sindelfingen an der Messe, responded to this review

Sehr geehrter DAFA-jan, Thank you very much for taking the time to Review our hotel on TripAdvisor. It is wonderful to read that you were able to enjoy your stay in one of our comfortable rooms. I will be sure to share your comments with my team and thank them for making your stay so special. We agree with you and are very proud of our Restaurants and especially of our staff: We are looking forward to welcoming you back for your next stay in Sindelfingen. Kindest regards, Mareike Eimert Guest Relation

richp49 2015/04/19
« Average Hotel »

Room was adequate - but (like most hotels), the temperature controls didn't work so it was permanently too hot (even at a setting of 5 degrees!!). Found it quite uncomfortable for sleeping. I was grateful for a small balcony to get fresh air into the room. Location isn't good for buses/trains - but is close to a large shopping mall. Bar food was not good value. Coffee cups in the room seemed permanently dirty - a small point, but maybe indicates the facilities could be cleaner. Staff were efficient and helpful. Certainly not a bad hotel - but could do better.

MercureGuestRelation, Guest Relations Manager at Mercure Hotel Stuttgart Sindelfingen an der Messe, responded to this review

Dear richp49, thank you very much für your comment regarding your stay. In the near of the hotel you will find two bus stops. The train station is two kilometers away. Thank you for your feedback regarding the coffee cups. This will always be replaced after use. However, we will take another look at how we can remove stains in our coffee cups. We would be glad to welcome you soon again. Best regards Mareike Eimert Guest Relation

Anders S 2014/09/22
« Nice hotel in quiet location »

Very quiet and nice hotel close to autobahn. The rooms are good and clean and the bathrooms are clean and tidy. I didn't have breakfast so I don't know if good or bad. Convenient parking just outside the hotel.

MercureGuestRelation, Guest Relations Manager at Mercure Hotel Stuttgart Sindelfingen an der Messe, responded to this review

Dear Anders S. We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. It is always a pleasure to receive positive feedback. Best regards Mareike Eimert Guest Relation

Rob H 2014/09/15
« Out of the way, but nice! »

The hotel was further out from Stuttgart that i realised, so there's not really anything to do near the hotel. But the food and bar are good, so if you're just there as a place to sleep, then it's fine. Room was very large and with the rest of the hotel, had a movie theme. View of the car-park not the best though.. Speaking of car-parks - to be charged 10 euros to park there seems a bit on the mean side, It's not central, nobody else is going to use it, there's plenty of space....

MercureGuestRelation, Guest Relations Manager at Mercure Hotel Stuttgart Sindelfingen an der Messe, responded to this review

Dear Rob H. We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Sindelfingen an der Messe. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Mareike Eimert Guest Relation

Kary M 2014/09/05
« Excellent »

This hotel was a very good surprise. Everything was excellent: the room, the staff, the dinner. Breakfast was super. The best Mercure we stayed in Europe. Only we would prefer the swiming pool a little bit warmer and the sauna not too hot as it was. It was dificult to be inside. But these are not big troubles and we hope to back there again.

MercureGuestRelation, Guest Relations Manager at Mercure Hotel Stuttgart Sindelfingen an der Messe, responded to this review

Dear Kary M, Thank you for taking time to tell us about your experience at the Mercure Hotel Stuttgart Sindelfingen an der Messe. I will share your positive comments with our team. Your satisfaction is the highest Motivation for us to give our best every day. We hope your next visit will be as pleasant as the previous one. Best regards Mareike Eimert Guest Relation

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