Hotel - Pullman Reef Hotel Casino
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Pullman Hotel

Pullman Reef Hotel Casino hotel

35-41 Wharf Street  PO Box 6545  Queensland 
4870 CAIRNS
AUSTRALIA

1,776 reviews
TripAdvisor Rating Based on 1,776 reviews
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Hotel Pullman Reef Hotel Casino

Hotels combining lifestyle and design, for business and leisure

We look forward to welcoming you to Pullman Reef Hotel Casino! Wayne.Reynolds@reefcasino.com.au or +61 7 4030 8751

Mr Wayne REYNOLDS, Hotel Manager

Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Each of our luxurious rooms has its own spa bath and garden balcony overlooking the city with mountain backdrop or water views. A roof-top swimming pool, gym, four restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome. Level 1 including hotel reception currently undergoing refurbishment, no impact to access, guest rooms or our fantastic service.

With its exceptional Cairns location, Pullman Reef Hotel Casino offers guests the ideal opportunity to explore Cairns and its surrounding wonders. Guests staying at this impressive Cairns hotel are just ten minutes from Cairns Airport, and a five minute w alk from the Reef Fleet Terminal and Cairns Convention Centre, with many of Cairns' best restaurants, shops and bars all within easy reach. Guests can also explore the incredible Great Barrier Reef, the Daintree Rainforest and the Atherton Tablelands.

Hotel extras
  • Endless entertainment options, from gaming to live shows
  • Award winning food at Tamarind contemporary Australian cuisine
  • 11 flexible meeting spaces and ability to host up to 800 guests
  • Luxurious rooms with Luxurious INCLUSIONS! Make sure to look at our offers.
  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Number
    • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Number
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Sauna in bathroom
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Pullman Reef Hotel Casino

35-41 Wharf Street
PO Box 6545
Queensland
4870
CAIRNS
AUSTRALIA

Tel: (+61)7/40308888
Fax: (+61)7/40308777

Check-in from 14h00
Check out up to 11h00
Access and transport
  • AIRPORT : BRUCE HWY, CAIRNS AIRPORT
  • CAIRNS At 7km / 4.38 miles
  • REEF FLEET TERMINAL At 0.1km / 0.06 miles

GPS : -16.925496, 145.779654

Our rooms

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of newly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

  • DELUXE ROOM, 1 King Bed, Pool Views with spa
    DELUXE ROOM, 1 King Bed, Pool Views with spa

    36 SQM. Beautiful ensuite with a spa bath, separate shower, balcony, Nespresso coffee. Luxurious inclusions, breakfast in Tamarind, phone calls within Australia, self-car parking, Wi-Fi, a drink nightly in Bar36 and select mini bar items.

  • JUNIOR SUITE, 1 King Bed, Double Spa Bath
    JUNIOR SUITE, 1 King Bed, Double Spa Bath

    55 SQM, Indulgent ensuite with a spa bath, separate shower, balcony, Nespresso coffee. Luxurious inclusions, breakfast in Tamarind, phone calls within Australia, self-car parking, Wi-Fi, a drink nightly in Bar36 and select mini bar items.

  • DELUXE ROOM, 1 King Bed, Trinity Inlet Views with spa
    DELUXE ROOM, 1 King Bed, Trinity Inlet Views with spa

    36 SQM. Beautiful ensuite with a spa bath, separate shower, balcony, Nespresso coffee. Luxurious inclusions, breakfast in Tamarind, phone calls within Australia, self-car parking, Wi-Fi, a drink nightly in Bar36 and select mini bar items.

  • PRESIDENTIAL SUITE, 1 King Size Bed, Double Spa Bath
    PRESIDENTIAL SUITE, 1 King Size Bed, Double Spa Bath

    160 SQM, Ultimate Luxury, sophisticated lounge, dining room, office and kitchenette. Stunning water views from balcony, Breakfast, phone calls within Australia, valet parking, Wi-Fi, a drink nightly in Bar36 and select mini bar items.

  • PULLMAN SUITE, 1 King Size Bed, Double Plunge Bath
    PULLMAN SUITE, 1 King Size Bed, Double Plunge Bath

    61 SQM, Elegant ensuite with a plunge bath, separate shower, balcony, Nespresso coffee. Luxurious inclusions, breakfast in Tamarind, phone calls within Australia, self-car parking, Wi-Fi, a drink nightly in Bar36 and select mini bar items.

  • DELUXE ROOM, 2 King Single Beds, Trinity Inlet Views with spa
    DELUXE ROOM, 2 King Single Beds, Trinity Inlet Views with spa

    36 SQM. Beautiful ensuite with a spa bath, separate shower, balcony, Nespresso coffee. Luxurious inclusions, breakfast in Tamarind, phone calls within Australia, self-car parking, Wi-Fi, a drink nightly in Bar36 and select mini bar items.

  • JUNIOR SUITE, 2 Double Size Beds, City View with Spa Bath
    JUNIOR SUITE, 2 Double Size Beds, City View with Spa Bath

    The superb Suite is 55 square metres of pure indulgence. Enjoy spacious surroundings while enjoying plush bathrobes, city views, a larger sitting area and large balcony, and wallow amongst the bubbles in the double spa. Up to 2 adults and 1 child.

  • SUPERIOR ROOM, 1 King Size Bed, City and Mountain Views with Spa Bath
    SUPERIOR ROOM, 1 King Size Bed, City and Mountain Views with Spa Bath

    36 SQM. Beautiful ensuite with a spa bath, separate shower, balcony, Nespresso coffee. Luxurious inclusions, breakfast in Tamarind, phone calls within Australia, self-car parking, Wi-Fi, a drink nightly in Bar36 and select mini bar items.

  • DELUXE ROOM, 1 King Bed, Trinity Inlet Views with accessible bathroom
    DELUXE ROOM, 1 King Bed, Trinity Inlet Views with accessible bathroom

    36 SQM. Beautiful ensuite with a spa bath, separate shower, balcony, Nespresso coffee. Luxurious inclusions, breakfast in Tamarind, phone calls within Australia, self-car parking, Wi-Fi, a drink nightly in Bar36 and select mini bar items.

  • SUPERIOR ROOM, 2 King Single Size Beds City and Mountain Views with Spa Bath
    SUPERIOR ROOM, 2 King Single Size Beds City and Mountain Views with Spa Bath

    36 SQM. Beautiful ensuite with a spa bath, separate shower, balcony, Nespresso coffee. Luxurious inclusions, breakfast in Tamarind, phone calls within Australia, self-car parking, Wi-Fi, a drink nightly in Bar36 and select mini bar items.

  • 127 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Airconditioning
    • Sauna in bathroom
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Direct dial telephone
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

TAMARIND Restaurant
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

TAMARIND Type of cuisine: Gourmet


Tamarind Restaurant is now the most awarded restaurant in Cairns, Recent Awards include Accor's Restaurant of the Year 2013 for Pullman as well being a recipient of an Australian Good Food Guide - One Chefs Hat 2014.

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CAFÉ CHINA RESTAURANT Restaurant
Photo non contractuelle / Strictly non binding
Lunch 11:00 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CAFÉ CHINA RESTAURANT Type of cuisine: Other cooking style


Internationally acclaimed Chinese restaurant in Cairns, well known for it's authentic Peking and Hong Kong Cuisine, Yum Cha and Seafood.

FLINDERS BAR AND GRILL Restaurant
Lunch 09:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 15:00 - 23:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

FLINDERS BAR AND GRILL Type of cuisine: Bistro


Choose from a great range of light meals, snacks and beverages. Great value for money.

CAFÉ CHINA NOODLE BAR Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CAFÉ CHINA NOODLE BAR Type of cuisine: Bistro


A tempting array of traditional Chinese delicacies in the historic surrounds of Customs House. Well known for their noodle artistry, Café China Noodle Bar is the perfect place to try authentic Noodle Soup.

Find out more and book
See all our restaurants
VERTIGO BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

VERTIGO BAR


Ultra modern with Live music Thursday - Saturday. Jukebox, cocktails and tapas.

LIHOU BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LIHOU BAR


The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

SPORTS ARENA BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SPORTS ARENA BAR


Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

See all our bars
See all our restaurants and bars

Your meetings and events

Pullman Reef Hotel Casino Meeting Room

Our meeting rooms


  • Number of meeting rooms: 10
  • Maximum size: 818 m2
  • Maximum capacity: 600
  • Maximum banquet capacity: 600

Our customer reviews for Pullman Reef Hotel Casino

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 1,776 reviews

Jenny S 2016/11/14
« Pullman Reef heaven »

This is my second visit and wouldn't stay anywhere else. From the moment of arrival we are treated like royalty, and they go over and above to ensure we enjoy our stay. It's the little things they do: chocolate and fruit on arrival, robes and slippers, bottles of water, chocolates on the pillow! All staff are friendly and helpful. The restaurant serves a beautiful breakfast and the staff are so helpful. It's my dream hotel in Cairns.

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Jenny S, Thank you for taking the time to review our hotel. I am delighted that you enjoyed your stay. Please do let me know if I can ever be of assistance in the future. I do hope we have the opportunity to welcome you back again. Sincerely, Wayne Reynolds General Manager Hotel

E8060DImartinf 2016/06/20
« Really good stay. »

The hotel is excellently located. The room was excellent. Staff were really helpful. Unfortunately it rained so can't comment on outdoor facilities but they looked good. Appreciated the drink & Gaming vouchers. Would definitely stay again.

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear E8060DImartinf, Thank you for your review, I am delighted you found our location and rooms excellent, and our staff helpful. I verymuch hope we have the opportunity to welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

felixtretter 2016/05/17
« Service »

Excellent service really happy about our stay ! There was nothing missing to make the stay perfect :) especially the concierge and your 17 old staff member (unfortunately don't know his name) was awesome ... Thanks guys !

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear felixtretter, Thank you for your review of our hotel. I am delighted that you enjoyed your stay. I will make sure to alos pass on your thanks to our team that you have mentioned. Thank you for your time and I hope we have the opportunity to welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

ritikajagtiani 2016/04/16
« Luxurious stay »

Inspite of informing that we were taking an early morning flight into cairns from Brisbane the room wasn't ready until 130pm & that completely ruined our entire day, this was after we had received an email asking for our flight confirmation

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear ritikajagtiani, Thank you so much for taking the time to review our hotel. I am so sorry that we were unable to get you into the room any earlier than 1.30pm, I do assure you that we are very conscious of how tired our guests must be at times when arriving after early travel. Unfortunately, check out time is guaranteed until 11.00am and we do need to make sure our rooms are spotless and perfect prior to guests being able to check in. Check in time is guaranteed from 2.00pm, but we do always try to get guests in earlier if we can. I do hope we have the opportunity to welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

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