Hotel - Pullman Reef Hotel Casino
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Pullman Hotel

Hotel Pullman Reef Hotel Casino

35-41 Wharf Street  PO Box 6545  Queensland 
4870 CAIRNS
AUSTRALIA

1,720 reviews
TripAdvisor Rating Based on 1,720 reviews
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Hotel Pullman Reef Hotel Casino

Hotels combining lifestyle and design, for business and leisure

Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Each of our luxurious rooms has its own spa bath and garden balcony overlooking the city with mountain backdrop or water views. A roof-top swimming pool, gym, four restaurants and bars, entertainment, boutique casino, conference spaces and a unique Wildlife Dome. Level 1 and Vertigo bar currently undergoing refurbishment, no impact to access, guest rooms or our fantastic service.

With its exceptional Cairns location, Pullman Reef Hotel Casino offers guests the ideal opportunity to explore Cairns and its surrounding wonders. Guests staying at this impressive Cairns hotel are just ten minutes from Cairns Airport, and a five minute w alk from the Reef Fleet Terminal and Cairns Convention Centre, with many of Cairns' best restaurants, shops and bars all within easy reach. Guests can also explore the incredible Great Barrier Reef, the Daintree Rainforest and the Atherton Tablelands.

Hotel extras
  • Endless entertainment options, from gaming to live shows
  • Award winning food at Tamarind contemporary Australian cuisine
  • 11 flexible meeting spaces and ability to host up to 800 guests
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Number
    • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioning
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Number
    • Outdoor unheated pool
  • Well-being
    • Jacuzzi
    • Sauna in bathroom
    • Tanning salon
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Pullman Reef Hotel Casino

35-41 Wharf Street
PO Box 6545
Queensland
4870
CAIRNS
AUSTRALIA

Tel: (+61)7/40308888
Fax: (+61)7/40308777

Check-in from 14h00
Check out up to 11h00
Access and transport
  • AIRPORT : BRUCE HWY, CAIRNS AIRPORT
  • CAIRNS At 7km / 4.38 miles
  • REEF FLEET TERMINAL At 0.1km / 0.06 miles

GPS : -16.925496, 145.779654

Our rooms

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of newly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

  • SUPERIOR ROOM, 1 King Size Bed, Spa Bath
    SUPERIOR ROOM, 1 King Size Bed, Spa Bath

    Treat yourself to a truly memorable stay. As well as a private balcony , the gorgeous Superior Room features a well appointed ensuite with a spa bath, separate shower and double basins, plus high speed internet access. Up to 2 adults and 1 child

  • DELUXE ROOM, 1 King Size Bed, Water View with Spa Bath
    DELUXE ROOM, 1 King Size Bed, Water View with Spa Bath

    A stay in the beautiful, spacious Deluxe Room treats you to sensational water views, plus a private garden balcony, an ensuite with decadent spa bath, separate shower and double basins, and Internet access. Up to 2 adults and 1 child.

  • SUPERIOR ROOM, 2 Single Size Beds, Spa Bath
    SUPERIOR ROOM, 2 Single Size Beds, Spa Bath

    Treat yourself to a truly memorable stay. As well as a private balcony , the gorgeous Superior Room features a well appointed ensuite with a spa bath, separate shower and double basins, plus high speed internet access. Up to 2 adults and 1 child

  • DELUXE ROOM, 2 Single Size Beds, Water View with Spa Bath
    DELUXE ROOM, 2 Single Size Beds, Water View with Spa Bath

    A stay in the beautiful, spacious Deluxe Room treats you to sensational water views, plus a private garden balcony, an ensuite with decadent spa bath, separate shower and double basins, and Internet access. Up to 2 adults and 1 child.

  • JUNIOR SUITE, 1 King Size Bed, Double Spa Bath
    JUNIOR SUITE, 1 King Size Bed, Double Spa Bath

    The Suite is 55 square metres of pure indulgence. Revel in spacious surroundings while enjoying plush bathrobes, pleasant views, a separate sitting area and large balcony, and wallow amongst the bubbles in the double spa. Up to 2 adults and 1 child

  • JUNIOR SUITE, 2 Double Size Beds, City View with Spa Bath
    JUNIOR SUITE, 2 Double Size Beds, City View with Spa Bath

    The superb Suite is 55 square metres of pure indulgence. Enjoy spacious surroundings while enjoying plush bathrobes, city views, a larger sitting area and large balcony, and wallow amongst the bubbles in the double spa. Up to 2 adults and 1 child.

  • 125 rooms
  • 89 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Airconditioning
    • Sauna in bathroom
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Direct dial telephone
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

TAMARIND Restaurant
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

TAMARIND Type of cuisine: Gourmet


Tamarind Restaurant is now the most awarded restaurant in Cairns, Recent Awards include Accor's Restaurant of the Year 2013 for Pullman as well being a recipient of an Australian Good Food Guide - One Chefs Hat 2014.

Find out more and book
CAFÉ CHINA RESTAURANT Restaurant
Photo non contractuelle / Strictly non binding
Lunch 11:00 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CAFÉ CHINA RESTAURANT Type of cuisine: Other cooking style


Internationally acclaimed Chinese restaurant in Cairns, well known for it's authentic Peking and Hong Kong Cuisine, Yum Cha and Seafood.

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FLINDERS BAR AND GRILL Restaurant
Lunch 09:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 15:00 - 23:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

FLINDERS BAR AND GRILL Type of cuisine: Bistro


Choose from a great range of light meals, snacks and beverages. Great value for money.

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CAFÉ CHINA NOODLE BAR Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CAFÉ CHINA NOODLE BAR Type of cuisine: Bistro


A tempting array of traditional Chinese delicacies in the historic surrounds of Customs House. Well known for their noodle artistry, Café China Noodle Bar is the perfect place to try authentic Noodle Soup.

Find out more and book
See all our restaurants
VERTIGO BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

VERTIGO BAR


Ultra modern with Live music Thursday - Saturday. Jukebox, cocktails and tapas.

LIHOU BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LIHOU BAR


The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

SPORTS ARENA BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SPORTS ARENA BAR


Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

See all our bars
See all our restaurants and bars

Your meetings and events

Pullman Reef Hotel Casino Meeting Room

Our meeting rooms


  • Number of meeting rooms: 10
  • Maximum size: 818 m2
  • Maximum capacity: 600
  • Maximum banquet capacity: 600

Our customer reviews for Pullman Reef Hotel Casino

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.5/5 Based on 1,720 reviews

E8060DImartinf 2016/06/20
« Really good stay. »

The hotel is excellently located. The room was excellent. Staff were really helpful. Unfortunately it rained so can't comment on outdoor facilities but they looked good. Appreciated the drink & Gaming vouchers. Would definitely stay again.

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear E8060DImartinf, Thank you for your review, I am delighted you found our location and rooms excellent, and our staff helpful. I verymuch hope we have the opportunity to welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

felixtretter 2016/05/17
« Service »

Excellent service really happy about our stay ! There was nothing missing to make the stay perfect :) especially the concierge and your 17 old staff member (unfortunately don't know his name) was awesome ... Thanks guys !

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear felixtretter, Thank you for your review of our hotel. I am delighted that you enjoyed your stay. I will make sure to alos pass on your thanks to our team that you have mentioned. Thank you for your time and I hope we have the opportunity to welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

ritikajagtiani 2016/04/16
« Luxurious stay »

Inspite of informing that we were taking an early morning flight into cairns from Brisbane the room wasn't ready until 130pm & that completely ruined our entire day, this was after we had received an email asking for our flight confirmation

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear ritikajagtiani, Thank you so much for taking the time to review our hotel. I am so sorry that we were unable to get you into the room any earlier than 1.30pm, I do assure you that we are very conscious of how tired our guests must be at times when arriving after early travel. Unfortunately, check out time is guaranteed until 11.00am and we do need to make sure our rooms are spotless and perfect prior to guests being able to check in. Check in time is guaranteed from 2.00pm, but we do always try to get guests in earlier if we can. I do hope we have the opportunity to welcome you back again in the future. Sincerely, Wayne Reynolds General Manager Hotel

jenniferwren64 2016/03/20
« Luxury »

This is a luxury property with a personal touch. The staff are friendly and extremely helpful. The property is 5 star. The foyer is ideally designed to enable a private chat in a quiet corner. The location of the property is central but surprisingly quiet.

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear jenniferwren64, Thank you for choosing to stay with us at the Pullman Reef Hotel Casino. I am so pleased to hear that you enjoyed your stay. I hope we can welcome you back again soon. Sincerely, Wayne Reynolds General Manager Hotel

ed8080 2015/11/27
« Great hotel in Cairns »

The service at this hotel was always friendly and helpful whether it was at check-in, room service, the restaurant Tamarind or the concierge. The location of the hotel is very convenient, within close walking distance to the wharves where boats depart for the Reef and also a strolling distance to the shops and restaurants of Cairns. I was fortunate enough to be upgraded to a junior suite which was enormous and had great views of the water. The entrance to the hotel is not to be confused with the entrance to the casino. Plentiful underground parking is available.

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear ed8080, I am so pleased to hear that you enjoyed your stay at the Pullman Reef Hotel Casino. Thank you for your review and I hope we can see you back here again soon! Sincerely, Wayne Reynolds General Manager Hotel

leonardc57 2015/11/02
« Len's trip to Cairns »

Excellent from the start to the finish Excellent service when I arrived The room exceeded my expectation The Pullman team were friendly, helpful and professional Great location, with easy walk to restaurants and shops I had the best night sleep after a week on the road due to the quality of the bed The view was spectacular from the balcony as well as the sound of the bird life that created a fabulous end to a busy day. Highly recommend this facility to anyone traveling to far North Queensland

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Leonardc57, Really appreciate your very kind words, it is excellent to see that we looked after you and exceeded your expectations. Hope to see you again soon. Kind regards Wayne

Moya P 2015/10/25
« Great indulgence -- what a pleasure! »

Previous Cairns stays at Ibis and Novotel Oasis were very very good -- but this upmarket experience of this 3-day stay has spoiled me completely, especially for convenience of location. Look for special deals on cost. Service was consistently impeccable -- from everyone, everywhere; and particularly from concierge Michael, who on my arrival (at about 9am) immediately turned to, and organised me a cost-effective visit to Hartley's Crocodile Adventure at 11.15am that same day (via Port Douglas shuttle, including on-time pickup and dropoff at hotel, sooo easy and convenient). Dinner in Chinese restaurant was excellent, as was the included breakfast (buffet plus a la carte element -- Nasi Goreng highly recommended). Room included a lovely little outdoor balcony overlooking street and towards the port. Woolworths supermarket nearby for picnic stuff etc (handy for Hartley's visit).

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Moya P, Thank you for staying with us at the Pullman Reef Hotel Casino. I am so glad that you enjoyed your stay. I will pass on your compliments to Michael, I am very glad that he was able to assist you. I do hope we can see you back here again soon! Sincerely Wayne Reynolds General Manager Hotel

Bob-gray1 2015/10/22
« Opulent Living »

My wife & I recently stayed at the Pullman Reef Hotel for her 60th birthday holiday. The hotel was immaculate and the staff were fantastic, they could not have been nicer or more helpful. The assistant Manager Laurent was always on hand to provide any assistance we required. A minor problem with our room was quickly addressed, ensuring our continued comfort was paramount.

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Bob-gray1, I am so glad to hear that your celebration for your wife's birthday was a success. I will definately pass on your feedback to Laurent. We would love to see you back at the Pullman Reef Hotel Casino for your next celebration. Sincerely, Wayne Reynolds General Manager Hotel

happytimes1234 2015/10/16
« Luxury »

We had a wonderful stay at the Pullman Reef Hotel Casino. Very comfy beds and extra comfy pillows......I would love one. The position to the city is great as you are very close walking distance to lots of necessities. Woolworths is a very short walk and the beautiful Cairns esplanade is at you fingertips with some great restaurants. The best restaurant of all is actually found at the Pullman. I loved the food and has all the high standards you expect from a quality restaurant, so make sure you go there. Its is called Tamarinds. Access to the reef is close by and shopping is all within walking distance. Highly recommend staying here.

Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Happytime, Thank you for your review, I am glad that you enjoyed the Luxury at the Pullman Reef Hotel Casino, this is what we hope for all our guests. I also completely agree that if you are staying in Cairns you must take the time to dine in our multi award winning Tamarind Restaurant - Try the duck! I do hope we can welcome you back again in the near future. Sincerely Wayne Reynolds General Manager Hotel

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