Pullman Reef Hotel Casino 5 stars

Customer review rating (ALL Rating) 4.7/5 2,824 reviews

Pullman Reef Hotel Casino - Image 1
Pullman Reef Hotel Casino - Image 2
Pullman Reef Hotel Casino - Image 3
Pullman Reef Hotel Casino - Image 4

Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland
4870 CAIRNS
Australia

GPS:-16.923458, 145.779488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,824 reviews

TripAdvisor Rating  4.5/5  2,593 reviews

Certificate of excellence 2024

we had a wonderful stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

the staff from the time we checked in ans inbetween all staff very helpful

Needs love

Customer review rating 2.0/5

Sam F. Solo - Confirmed reviews ALL

I have stayed here several times in the past and enjoyed it. This time however I had a really old room with the most uncomfortable bed I have ever attempted to sleep in. Come on! For the price charged surely you could get a decent bed! I won’t stay again. 🥲

Dear Sam F., Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our beds are relatively new so we are investigating why it would have been uncomfortable. We have a pillow menu in rooms so that you can select your desired type of pillow. Please do let us know your preference for your next stay so we can ensure these are available on arrival. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Excellent Stay

Customer review rating 5.0/5

David L. Couples - Confirmed reviews ALL

This visit was an excellent experience compared to my last visit!

Good stay

Customer review rating 5.0/5

Nat Couples - Confirmed reviews ALL

We had a great stay.

Good stay.

Customer review rating 4.0/5

Graham G. Couples - Confirmed reviews ALL

Good stay. Lovely staff. Good location. Nice sized room with space. Very clean.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 794 reviews 9.5/10 Location
  • 1,505 reviews 8.6/10 Room
  • 1,650 reviews 9.3/10 Service
  • 8 reviews 7.1/10 WiFi
  • 549 reviews 8.6/10 Comfort
  • 455 reviews 7.2/10 Cleanliness
  • 370 reviews 7.2/10 Food
  • 336 reviews 7.7/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Cairns