Hotel - Novotel Canberra
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Novotel Hotel

Novotel Canberra Hotel

65 Northbourne Avenue 
2600  CANBERRA
AUSTRALIA

3,179 reviews
TripAdvisor Rating Based on 3,179 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Offering a range of accommodation options that include an Executive King Room and an Executive Apartment, Novotel Canberra is ideally suited for both business and leisure travel. Each room is well-appointed, featuring contemporary décor and a range of convenient facilities. Guests staying at this superb Canberra hotel can enjoy in-room climate control, a flat screen TV with Foxtel sports and news, internet access, a minibar, an ensuite, and tea and coffee making facilities.

  • 286 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Canberra

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 3,179 reviews

Wendy N 2017/04/14
« all good but the breakfast »

This hotel is in a great location, easily accessible to the CBD. Our package included a visit the National Gallery for the Versailles exhibit, which was great. The breakfast room was unable to cope with the traffic, unfortunately

patriciagI8349CR 2017/03/18
« Excellent service »

The hotel was clean and the service at the restaurant was excellent, the gym was nice and usable. The pool is awesome and the spa at a perfect temperature. The staff in the restaurant was really friendly and they even offered to make us something special.

Nathan F, General Manager at Novotel Canberra, responded to this review

Dear patriciagI8349CR, Thank you for your review of your recent stay with us at Novotel Canberra. I am pleased that you have enjoyed all aspects of your stay with us, particularly the service provided by my team. I will pass on your feedback to all staff and we look forward to welcoming you back to Novotel Canberra again soon. Kind regards, Nathan Frost General Manager

Lorraine S 2017/03/10
« Dinner Disappointment »

The lack of service in the dinning room at dinner time was very disappointing. I was going to order dessert however the service was just too slow. The steak was average considering the price charged. However I did enjoy breakfast and found everyone both friendly and extremely helpful at that time so all was not too bad.

Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Lorraine S, Thank you for your feedback regarding your recent stay with us at Novotel Canberra. I am pleased that you have enjoyed the service and the breakfast at the hotel however I am disappointed that the dinner service and quality of your meal has not met our usual standard. I will pass on your feedback to my team and it is our hope that you will give us an opportunity to better serve you again in the future. Kind regards, Nathan Frost General Manager

kfceyes2016 2017/03/04
« In the heart of the Capital »

This is my first time staying in a hotel in Canberra for three nights. this city has not changed much in the last ten years. Novotel Canberra is in a good location next to the Mall and bus stop. Facilities are alright. The hotel made arrangement to accommodate my request for extra clean room and parking. Unfortunately parking is not included and cost $20 each day. I booked early and my room rate was reasonable and breakfast for two was included. But I didn't get the chance to try the breakfast. My daughter said its has a good variety of fresh seasonal fruit and hot breakfast. So breakfast was a bonus for her.

Nathan F, General Manager at Novotel Canberra, responded to this review

Dear kfceyes2016, It is a pleasure to receive your feedback regarding you recent stay with us at Novotel Canberra. I am pleased that you have enjoyed the central location of the hotel and our sumptuous buffet breakfast. I am sorry that you were not informed about car parking charges and I will pass on your feedback to my team. We appreciate the review and we look forward to welcoming you back to Novotel Canberra again soon. Kind regards, Nathan Frost General Manager

mereanik2017 2017/02/13
« Excellent stay! »

We were upgraded to a suite, extra space and comfortable beddings. The customer service was fantastic. Excellent location close to transport and city centre. We ordered room service for dinner and food was awesome. Thank you, we throughly enjoyed our stay.

Nathan F, General Manager at Novotel Canberra, responded to this review

Dear mereanik2017, Thank you for your feedback regarding your recent stay with us at Novotel Canberra. I am pleased that you have enjoyed the central location of the hotel and the service provided by my team. I will pass on your feedback to all staff and we look forward to welcoming you back to Novotel Canberra again soon. Kind regards, Nathan Frost General Manager

audrey20172017 2017/02/01
« Great Location »

The location is excellent. Front desk - mixed, most were excellent, friendly, helpful, knowledgeable, one person (probably new) did not know a very basic query re Canberra. Restaurant staff - great! Friendly and I found the food very good. On the down side there seems to be a problem replenishing tea bags (has happened on previous visits), at one stage I couldn't get any from reception or housekeeping ended up going to the restaurant for some. The room safe was also not working. Parts of the hotel probably need an upgrade. Enjoyed my stay regardless.

Nathan F, General Manager at Novotel Canberra, responded to this review

Dear audrey20172017, Thank you for your feedback regarding your recent stay with us at Novotel Canberra. I am pleased that you have enjoyed the central location of the hotel however I am disappointed that the housekeeping service provided by my team has not met our usual standard. I will be personally following up your comments with my Executive Housekeeper and I apologise for any inconvenience caused. Please rest assured that we are taking the appropriate measures to prevent future occurrence and we hope to have an opportunity to better serve you again in the future. Kind regards, Nathan Frost General Manager

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