Hotel - ibis Stevenage Centre
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Ibis Hotel Hotel

ibis Stevenage Centre Hotel

Danestrete 
SG1 1EJ  STEVENAGE
UNITED KINGDOM

474 reviews
TripAdvisor Rating Based on 474 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 0  GBP
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 0  GBP
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)

Leisure and activities

  • Other sports activities (Nearby)
    • Bowling (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 5 meeting room(s)
  • Copy/print service available  (Nearby)
See all services

Hotel location

Our rooms

  • 98 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Stevenage Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 474 reviews

deanj982 2017/04/16
« Mould in the rooms... paint pealing staff lovely »

I checked into room 311 I sat at the desk was overcome by the smell of mould. The paint was flaking off the wall and the window sill was wet with damp. I went back to reception and was moved to 414 apparently the even rooms have less of a problem. Paint still pealing mould in bathroom bit at least it didn't smell.

Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for your review, I am a little confused as I have personally been to room 311 and there is no presence of a damp smell or visibility of mould. I am pleased reception have been able to help move you and we are fully aware the hotel is looking tired and hope to be able to resolve this very soon. Kind regards Hannah Chapman

keehowew 2017/04/03
« Would come back again »

Excellent value for money. Nice big and clean room. Tea and coffee in the room. Equipped with hairdryer. Would definitely recommend this hotel. Car park overnight for £4 for those who worries about car park.

Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for your feedback, we hope to welcome you back again soon. Kind Regards Hannah Chapman

CBDGB 2017/01/02
« It`s an Ibis! What do you expect? »

Visited for a family get together. Lived in Stevenage for 30 plus years before moving away. Ideally situated for transport links especially train with the railway station just a short walk away. Shops and the Old Town on the doorstep. What was disappointing was the noise in the room from children next door (not being naughty just could hear every word and chair being dragged about) A function/disco was also taking place so all the evening you would have had to put up with the pounding bass and music which was supposed to stop at 2300 - it didn`t. The room was as expected, clean, tidy, well equipped just a bit tatty at the edges. The hotel was not full so there was no need to put a guest next to a room with kiddies and or a family in it. Not a good stay because of the noise issues. Both reported. No action taken. Mind you stopping a function would be a bit much to ask!

Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you for your feedback. I can assure action is always taken when things are reported and we try our best to prevent any noise disturbances but cannot guarantee silence.

VictoriaDevon 2016/12/08
« Pleasant basic hotel »

Rooms and bedding are clean. The hotel does not provide a full bar menu at weekends which does seem a little perverse. The majority of the staff are very pleasant. The girl working in the bar on the Friday night was embarrassed by the pitiful menu and provided a salad to go with the pizza going above and beyond what she was expected to do.

Hannah C, General Manager at Ibis Stevenage Centre, responded to this review

Dear Reviewer, Thank you fro your review. We have considered a full menu at the weekend however due to the location of the hotel and the amount of dinners we would sell it does not warrant paying a chef. We are looking at better options to provide our guests and this is a work in progress.

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