Hotel - Novotel Zurich City West
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Novotel Hotel

Hotel Novotel Zurich City West

Schiffbaustrasse 13  Am Turbinenplatz 
8005 ZURICH
SWITZERLAND

1,014 reviews
TripAdvisor Rating Based on 1,014 reviews
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Select your dates 159.00 CHF

Hotel Novotel Zurich City West

Mid-scale hotel for business or family trips

With its proximity to Zurich airport and city centre, the 4-star Novotel Zurich City West is ideal for city breaks or business meetings. It has spacious and fully air-conditioned rooms, comfortable furniture and Wi-Fi is provided. Explore the cafes in thesurrounding fashionable quarter, attend concerts or visit museums or beautiful Lake Zurich. A children play area, a restaurant, a pool and a fitness room are part of the attractive amenities available at your Novotel.

Hotel extras
  • Hearty buffet breakfast with hot and cold dishes
  • Restaurant with terrace and a balanced children's menu
  • Easily accessible from the airport, train station and highway
  • Meeting rooms with natural light and high-speed internet access
  • Family outing recommendations: Toy Museum, Winterthur Technorama
This hotel is PLANET 21 Platinum
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioning
  • ZURICH
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Outdoor playground for children

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Zurich City West

Schiffbaustrasse 13
Am Turbinenplatz
8005
ZURICH
SWITZERLAND

Tel: (+41)44/2762200
Fax: (+41)44/2762299

Check-in from 14h00
Check out up to 12h00
Access and transport
  • Bhf. Zürich Hardbrücke : S3,5,6,7,8,9,11, Bhf. Hardbrücke
  • Tram 4 : Tram 4, Technopark
  • ZURICH At 8km / 4.97 miles  - Shuttle paying
  • ZURICH/ZUERICH At 2km / 1.24 miles

GPS : 47.389230, 8.516560

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Executive Room
    Executive Room

    Unique features designed especially for you. The Executive room will treat you like a VIP with: minibar, Internet, Pay TV, late checkout at 4pm, free phonecalls to Swiss landlines, Nespresso machine, slippers and bathrobe. Up to 2 adults and 2 children.

  • Superior Room
    Superior Room

    Combine work and relaxation in complete serenity. Our Superior room combines modern decor, ergonomics and high-tech equipment: air conditioning, Wi-Fi and minibar. Up to 2 adults and 2 children.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 5 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

GOURMETBAR Restaurant
Lunch 11:30 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

GOURMETBAR Type of cuisine: International


Whether it's a business lunch at noon for an affordable price on our sun terrace or the classics in the evening. Barbecue dinners, after-work aperitifs, Christmas fun or football/Olympics in the summer. We also organize private and corporate events.

Find out more and book
GOURMETBAR BY NOVOTEL Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

See all our restaurants and bars

Your meetings and events

Novotel Zurich City West Meeting Room

Our meeting rooms


  • Number of meeting rooms: 10
  • Maximum size: 270 m2
  • Maximum capacity: 300
  • Maximum banquet capacity: 144

Our customer reviews for Novotel Zurich City West

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,014 reviews

kpranay 2016/05/18
« Good experience »

We went to Zurich for the first time. The hotel was well connected with transportation medium, efficient wi fi and comfortable and clean room. That is all we wanted. So it was a good experience. The hotel staff were very friendly and helpful. We did not eat any thing in the hotel, so cant say anything about food and rest everything was very nice and we do not have complains from this property. Hopefully we will come back again next year.

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear kpranay, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

129varap 2016/05/12
« Good hotel for family »

Facilities were good including room size and kids bed Front office staff were helpful especially front office member Chris (Spanish) Bar tender\staff were rude to customers Never heard that any hotel can charge for an Infant milk We were not even allowed to warm up baby food

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear 129varap, Thank you for taking the time to share your feedback. Of course we will share your compliments with our staff members, especially Chris. We totally regret the service you have met at our bar and we assure you that we will Train our staff to avoid such inconveniences. We hope to welcome you back to our hotel very soon! Sincerely, Nico Masi Front Office Manager

nemetht2016 2016/01/09
« Good hotel »

Good hotel, very good staff. Near from the city cenWho comes by a car is an extreme expensive parking expense, which is incomprehensible because this is a punishment for it,.ter, good location, They solved our problems very quickly.

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear nemetht2016, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

WingKit23 2015/12/21
« Very good stay »

Nice hotel, staff were great and spoke good English. The rooms were a little on the small side compared to other places. Hotel is 8 tram stops away from town centre. Would stay again if I'm zurich. Breakfast was ok but not like Hilton

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear WingKit23, thank you very much for the great review and your comments. We are delighted that you have enjoyed your stay in our hotel. It makes us happy that you compare our breakfast with a more expensive one from Hilton and we are sure that you almost got the same service for an adequate price. It would be our pleasure to welcome you soon again. Kind regards, Nico Masi Front Office Manager

william4319 2015/12/17
« Novotel Zurich City-West »

We had a very enjoyable stay at this Novotel. The staff were very friendly and helpful. The rooms were spacious and clean. The hotel had an excellent location close to the tram, which ran to the city centre every few minutes.

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear william4319, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

EBR1967 2015/10/05
« Ok, but not great! »

Staff was ok! Check in and Check out. Great, very hospitality minded and made you feel welcome. Room? Disappointing. Hygiene, fine. Bar and bar employees, great! Breakfast, average, only long waiting lines with the coffee machine. One (1) coffee machine (with beans) for so many customers who want to have breakfast at the same time. Not so good. Overall value for money, 5,5.

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear DBR1967, thank you for the review and your comments. We are glad that our team did a good job and made you feel welcome. Our head of department of the restaurant is already informed about the situation with the coffee machine and we will find a solution very soon, to avoid waiting times at breakfast. We are very sorry for this inconveniences. It would be a pleasure to welcome you soon again. Best regards, Nico Masi Front Office Manager

nmpvincent 2015/09/23
« Going downhill in terms of restaurant services »

Please note that past 10pm this property just offers no proper restaurant service. They just offer you a ludicrous choice of dishes which are microwave heated!! This Novotel is the most expensive of the whole network but it offers the worst service to its guests. This place being excentered you have no option but take what they offer but next time i will book a property which is offering real service. Novotel has decided to go the Ibis budget route. Then change your prices otherwise you will loose your customers!!

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear nmpvincent, thank you for the review and your sincere comments. We regret that our new menu from famous french gourmet chefs did not your expectations. During our opening times of the restaurant until 10pm, we also offer some own made bestsellers. Our staff at the reception si always at your disposal for recommandations of other restaurants in walking distance. The are were the hotel is loctaed is growing up fast and there are more and more new restaurants, bars and other activities. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nico Masi Front Office Manager

matthew k 2015/09/22
« A typical Novotel hotel »

The location is very convenient. The no 4 tram takes you direct to the main train station and the old town area where there are lots of restaurants and shops. I did the online check in and let the hotel know i will be in a rush to drop of luggage and then go on the Jungfraujoch tour. When i arrived, the staff was already expecting us...Thanks very much.. The room is bigger than the normal novotel hotels in asia and a bath tub was available. The Breakfast was ok...fairly simple compare to the asian buffet, but the basics were there. Over all, My wife and i was very pleased with the services! Well done

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear Matthew K, thank you very much for the great review and the lovely comments. We are delighted that you have enjoyed the stay in our hotel. Thank you for having used the online check-in, this saves a lot of time a the check-in and you can profit from a preferred check-in. It would be a pleasure if you will visit us again. Kind regards, Nico Masi Front Office Manager

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