Hotel - Novotel Zurich City West
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Novotel Hotel

Novotel Zurich City West Hotel

Schiffbaustrasse 13  Am Turbinenplatz 
8005  ZURICH
SWITZERLAND

1,082 reviews
TripAdvisor Rating Based on 1,082 reviews
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Select your dates 149.00 CHF
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  CHF
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • ZURICH
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Outdoor playground for children

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 144 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 5 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Zurich City West

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,082 reviews

InTheEyesOfRaj 2017/01/10
« Business Hotel and Not Suitable for Holiday with Families »

We were on our 20-day Europe trip with my family (2 adults & 2 kids) and Zurich was our first destination. I’m a Accor Platinum member, thus we were allowed early check-in and our room was prepared. However, service was poor compared to other hotels we stayed later and I believe it is due to shortage of staffs as we have to wait to be serviced for everything. Breakfast was very simple and I would recommend not to have breakfast at the hotel as there are more options outside the hotel. It is more suitable for business purpose than family holidays.

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear InTheEyesOfRaj, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

kpranay 2016/05/18
« Good experience »

We went to Zurich for the first time. The hotel was well connected with transportation medium, efficient wi fi and comfortable and clean room. That is all we wanted. So it was a good experience. The hotel staff were very friendly and helpful. We did not eat any thing in the hotel, so cant say anything about food and rest everything was very nice and we do not have complains from this property. Hopefully we will come back again next year.

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear kpranay, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

129varap 2016/05/12
« Good hotel for family »

Facilities were good including room size and kids bed Front office staff were helpful especially front office member Chris (Spanish) Bar tender\staff were rude to customers Never heard that any hotel can charge for an Infant milk We were not even allowed to warm up baby food

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear 129varap, Thank you for taking the time to share your feedback. Of course we will share your compliments with our staff members, especially Chris. We totally regret the service you have met at our bar and we assure you that we will Train our staff to avoid such inconveniences. We hope to welcome you back to our hotel very soon! Sincerely, Nico Masi Front Office Manager

nemetht2016 2016/01/09
« Good hotel »

Good hotel, very good staff. Near from the city cenWho comes by a car is an extreme expensive parking expense, which is incomprehensible because this is a punishment for it,.ter, good location, They solved our problems very quickly.

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear nemetht2016, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

WingKit23 2015/12/21
« Very good stay »

Nice hotel, staff were great and spoke good English. The rooms were a little on the small side compared to other places. Hotel is 8 tram stops away from town centre. Would stay again if I'm zurich. Breakfast was ok but not like Hilton

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear WingKit23, thank you very much for the great review and your comments. We are delighted that you have enjoyed your stay in our hotel. It makes us happy that you compare our breakfast with a more expensive one from Hilton and we are sure that you almost got the same service for an adequate price. It would be our pleasure to welcome you soon again. Kind regards, Nico Masi Front Office Manager

william4319 2015/12/17
« Novotel Zurich City-West »

We had a very enjoyable stay at this Novotel. The staff were very friendly and helpful. The rooms were spacious and clean. The hotel had an excellent location close to the tram, which ran to the city centre every few minutes.

Nico M, Front Office Manager at Novotel Zurich City-West, responded to this review

Dear william4319, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

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