Mercure Paris Gare de Lyon TGV hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 4,284 reviews

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Mercure Paris Gare de Lyon TGV hotel - Image 1
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2 place Louis Armand, 75012 Paris, France

Description

Hotel extras

  • In the heart of Paris. From June, direct link to Orly Airport via metro 14

  • Smart TV with Chromecast in the bedroom.

  • Co-working space with a gourmet break.

  • Drinks & delicacies from our Corner Station: on the terrace or take away.

  • Secure luggage storage 24 hours a day (for a fee).

Our accommodation(s)

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Hotel location

Mercure Paris Gare de Lyon TGV hotel

2 place Louis Armand
75012 Paris
France

GPS:48.844779, 2.372532

Telephone
Fax +33 1 43 47 41 94

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,284 reviews

TripAdvisor Rating  3.5/5  2,954 reviews

Great location!

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

The staff was friendly and welcoming the room accommodations are very comfortable the views of Paris are outstanding!! I truly appreciated the safety measures, the cute decor and eateries and the conscience to the train station. I would definitely stay again. ;)

Excellent stay

Customer review rating 4.5/5

David A. Business - Confirmed reviews ALL

Spent 3 days for a business trip, was uber confortable and easy going

Perfect location for short stay

Customer review rating 4.5/5

C G. Business - Confirmed reviews ALL

It was a professional short trip. The main advantage of this location is the location. Next to Gare de Lyon which offers you quick access to main public transportation. I hadn't the opportunity to use all the hotel services this time.

Rude Staff

TripAdvisor rating 1.0/5

OnAir53736498719 Business - TripAdvisor review

We came in the Mercure Hotel Gare de Lyon for a business trip. The front desk staff is quite possibly the rudest people I have met in my life and puts the great city of Paris to shame. When coming to check in the hotel while in a group, the front desk staff dismissively says that we need to check in at 3pm in spite of the hotel policy stating a 2pm check-in. I do not quite understand the discrepancy in timing here, although I suspect it is out of pure disdain for American travelers. After dropping by one of our suitcases at the luggage room we went out for lunch and came back affectiveky 2 hours later at around 1:30pm. One of the people in our group kindly asked whether his room was ready and the front desk person working at that time very arrogantly and very rudely replies that she already answered this question in the morning. When prompted on why she was replying that way, she mentioned that we (the guests) should be understanding of the situation because she already said it once and that we should stop bothering her. What this person failed to understand is that we are not free-riding individuals staying at this resort for free. Having work to do is no excuse for a rude and bad attitude. Good luck to anyone having to deal with this nonsense front desk staff during the Olympics.

Great stay

Customer review rating 5.0/5

Victoire Families - Confirmed reviews ALL

Room is not fancy but clean, functional and rather spacious for Paris Breakfast was unexpectedly good!

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Other web-users rate our hotel

  • 1,607 reviews 9.5/10 Location
  • 2,034 reviews 6.4/10 Room
  • 2,022 reviews 8.8/10 Service
  • 16 reviews 8.3/10 WiFi
  • 1,199 reviews 4.7/10 Comfort
  • 859 reviews 8.7/10 Breakfast
  • 608 reviews 8.5/10 Cleanliness
  • 332 reviews 4.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.