Hotel - Sofitel Saigon Plaza
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Sofitel Hotel

Sofitel Saigon Plaza Hotel

17 Le Duan District 1  Ho Chi Minh City Vietnam 
70000  HO CHI MINH
VIET NAM

1,852 reviews
TripAdvisor Rating Based on 1,852 reviews
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Select your dates 144.00 USD
Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • Air Conditioning
  • HO CHI MIHN CITY
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Jogging track  (Nearby)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our modern rooms offer stunning views of the city or the Saigon River. Facilities include free Internet access, IDD telephone, safe box, minibar, free coffee/tea making facilities, prime international TV channels and a hairdryer in the bathroom.

  • 286 rooms
  • 95 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Remote control TV
    • Telephone in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Printer
    • Fax machine
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Saigon Plaza

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,852 reviews

bpbb7871 2016/07/20
« Short but fabulous stay »

We were treated very professionally from the minute we arrived until we left for the airport. All staff were immaculately dressed and most helpful with information when asked for help. We also enjoyed the food and service provided at The Club. We intend to return to Sofitel Saigon at some time in the near future.

B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Thanks for having chosen Sofitel for your stay in Saigon and for sharing your comments on Trip Advisor. We are pleased that you thoroughly enjoyed your stay with us and the service extended by our Ambassadors. We indeed look forward to welcoming you again soon. With our best regards, B. Courtois General Manager

Travel_Fitness_Glam 2016/07/18
« Short business trip in HCMC »

The Sofitel Saigon Plaza is well located within walking distance from a range of tourist hot spots. The buffet breakfast is one of the best in the city. The staff are friendly and helpful in providing advise. The hotel is abit dated but the rooms are well sized.

B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Thanks for having chosen Sofitel for your stay in Saigon and for sharing your comments on Trip Advisor. We are pleased that you enjoyed your stay, the friendly and helpful service extended by our Ambassadors and our extensive buffet breakfast and we hope to have the pleasure of welcoming you again very soon. With our best regards, B. Courtois General Manager

ivylgl 2016/07/09
« Good hotel, Great service »

The hotel is located not that near to Ben Tanh Market but yet not too far for walking back after a day's shopping or touring to several significant places of interest like the Notre-Dame Basilica Catheral, War Remnants Museum, Independence Palace and many lovely parks in the city. Hotel provides every half hourly shuttle service until 6.30pm to Ben Tanh Market. The walking back though very tired after a day's tour and shopping proof to be worth it because we get to see the locals in their comfort zone going about doing their things and we would stop at different cafes to rest and enjoy the scene while trying out the coffee and pastries there. Interestingly this city has cafes on every big and small streets at almost every corner. About 1 or 2 blocks away from the hotel are many many Japanese restaurants and some Korean too. All in all, there are plenty of foods to suit your palate if Vietnamese cuisine is not for you. Elsewhere, the facilities were more than satisfactory. The bed was comfortable and the bath was enjoyable, albeit for the water always leaking out despite the glass plane and onto the floor. Was perplexed by the lack of a bidet or water hose too. All other amenities were excellent. Service was impeccable and we every request was met with enthusiasm and prompt resoution. I would like to compliment Ms Nghi at the reception for her very warm and helpful service for dealing with our room arrangements and stay. Checking in and out was a breeze and a Ms Nghi never failed to answer any queries and was amiable from beginning to end. Service like this is what makes a client/guest want to write in. Thank you, Ms Nghi!

B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Thanks for having chosen Sofitel for your stay in Saigon and for sharing your comments on Trip Advisor. We are pleased to see that you enjoyed your stay in Saigon, taking the time to discover the city and how the local go about their daily life. We are equally pleased that you appreciated your stay with us and the service extended by our Ambassadors, more particularly by Ms. Nghi. We will gladly share with her your nice commendation. We hope to have the pleasure of welcoming you again upon your next trip to this vibrant city. With our best regards, B. Courtois General Manager

keynesw2016 2016/06/08
« Room Service and Hotel Courtesy »

First, the hotel booking policy...it is not clear at all. It didn't mention that I need to show the same credit card which I booked with the booking when I check-in. Then, they need to void the credit card and charge again. If I didn't bring any credit card or more cash. Where can I stay? Second, I travel more than 30 times for my business. The room service really make us shocked. Normally the hotels will place two bottles of each toileteries in a room. Your hotel only place one bottle of each toiletries in each rooms for two person. So therefore, we called the room service asking for two bottles shower gel and body lotion for next day morning and that night. The room service lady(on the phone) replied that not sure could give the shower gel and lotion to us. WHAT?????? Finally, we cannot get any lotion only 2 hair conditioner.. UNBELIEVABLE! Third, I think that most of the Front Office receptionists and the pool staff are very friendly, except. Ms Nghi. It is because that we didn't upgrade our room our using the Executive Lounge Service. Only the check-in time, we feel welcome from her, not the next few days. So therefore, we really don't have a good experience this time at Sofitel Saigon Plaza.

B-Courtois, General Manager at Sofitel Saigon Plaza, responded to this review

Thanks for having chosen Sofitel for your stay in Saigon and for sharing your comments on Trip Advisor. We are sorry that you felt that your stay was not up to your expectations. Regarding your comment on the credit card the website does mention that for prepaid bookings guests will have to show upon check-in the same credit card as the one used for the booking; although we understand it can be troublesome, this is a safety requirement to prevent credit fraud. Regarding your comment on the toiletries it seems there might have been a misunderstanding. As per our records you requested for one additional shampoo and 4 additional body lotions; our housekeeping staff asked our Dial 2 operator to re-check with you the quantity of body lotion requested and we believe it was at that time the confusion arose. We are sorry about this inconvenience. We have already updated our guest history with your toiletry requirements and we hope to have the pleasure of welcoming you back. With our best regards, B. Courtois General Manager

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