Hotel - Mercure Sydney
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Mercure Hotel

Mercure Sydney

818-820 George Street  NSW 
2000  SYDNEY
AUSTRALIA

4,753 reviews
TripAdvisor Rating Based on 4,753 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • AIRPORT SYDNEY INTERNATIONAL
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Cash machine (Paying)
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Wind surfing facilities
  • Ski hire facilities

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24-hours
    • Opening hours : Week-end 24-hours
  • Snack & beverage machine

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Featuring 517 beautifully appointed guest rooms, Mercure Sydney provides a wide variety of room configurations, which include Superior, Privilege and Deluxe options. Each room is spacious and contemporary, providing the ideal setting for rest and relaxation. Guests staying at this impressive Sydney hotel can enjoy a range of in-room facilities, including a flat screen LCD TV with pay-per-view, cable and WIFI Internet access, a work desk, air conditioning, a European pillow menu and a modern ensuite.

  • 517 rooms
  • 437 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 51 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Web TV
    • WIFI in your room
    • Pay per view channel(s)
    • RJ 11 outlet
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Sydney

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 4,753 reviews

andrewmV1482QA 2017/05/14
« Value »

The room was acceptable - pillows were terrible. Paid $40 for parking - this should be included. Very unhappy with this. Coffee was burnt - but breakfast was otherwise good. Concierge working the night of my arrival was a stand-out as an excellent employee. Commendation assigned.

Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Andrew Thank you for taking the time to tell us about your stay at the Mercure Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have taken on board your comments regarding the pillows and car parking charges in which we will review accordingly. I am pleased though that you enjoyed our breakfast and the excellent service provided by our concierge team. Thank you again and hope to have the opportunity of welcoming you back in the near future. Kind regards, Daniel Barnard, General Manager

Saurabh001 2017/05/08
« Centrally located with access to everything »

Concierge was really helpful. Usually, in a new city it is really difficult to find your way around places but concierge that they have paid attention to our queries and responded to all queries with detail. breakfast was excellent!

Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear Saurabh001 Thank you for your review. I am most pleased you enjoyed your stay with us, particularly highlighting the excellent service provided by our Concierge. I have shared your comments with the team. I appreciate you sharing your experience and look forward to welcoming you back when next you visit Sydney. Kind regards Daniel Barnard General Manager

wijayam2014 2017/04/28
« Nice Hotel in the City Center »

It was my 2nd stay this time, and I have always enjoyed staying here due to its very nice location, service, and room condition, and friendly helpful staffs from check-in, concierge, restaurant, and housekeeping. The only issue I had was with the breakfast, I think it needs more variety and change of food on the table daily. Other than that, I love staying here, otherwise I wouldn't return.

Daniel_Barnard, General Manager at Mercure Sydney, responded to this review

Dear wijayam Thank you for your review of Mercure Sydney. I am pleased to note your overall stay was most satisfactory, enjoying the friendly and helpful service provided by our staff. I have also taken on board your constructive comments regarding the breakfast in which we will review accordingly. I appreciate your feedback and look forward to welcoming you back in the near future. Kind regards, Daniel Barnard General Manager

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