Hotel - Mercure Jakarta Kota
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123 
11160 JAKARTA
INDONESIA

433 reviews
TripAdvisor Rating Based on 433 reviews
Best price guarantee
From
From 559300.00 IDR Non member rate
From 559300.00 IDR Members' rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
Select your dates 559300.00 IDR

Mercure Jakarta Kota

Mid-scale hotel for business trips or leisure

Mercure Jakarta Kota is located in Chinatown, close to Jakarta's CBD. 5 minute walk from the GLODOK Electronic mall and BATAVIA. 2 km from the MANGGA DUA shopping centre, 2 km from the Presidential Palace, and also located on the Jakarta Busway with buses running directly to the CBD (5 km). 243 air-conditioned smoking and non-smoking rooms available. The hotel has 2 restaurants, a lounge bar and 11 meeting rooms for seminars and conferences . FREE INTERNET in all rooms and hotel public areas.

Located in the heart of the business and shopping area of Jakarta Mangga Dua and Glodok, Trans Olimo Station direct access to CBD area in front of the hotel, surrounded by interesting places that guarantee an unforgettable experience. Located in the heart of the business and shopping area of Jakarta Mangga Dua and Glodok, Trans Olimo Station direct access to CBD area in front of the hotel, surrounded by interesting places that guarantee an unforgettable experience.

Hotel extras

Mercure Jakarta Kota has 243 rooms and suites offer facilities and services tailored to the specific needs of our guests in this 4-star hotel. The new modern room design allows for an enjoyable experience for both leisure and business guests.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioning
  • SOEKARNO HATTA
  • Hotel open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Billiards/Snooker

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123
11160
JAKARTA
INDONESIA

Tel: (+62)21/6248680
Fax: (+62)21/6008441

Check-in from 14h00
Check out up to 11h00
Access and transport
  • BUS WAY : CORRIDOR 1, OLIMO
  • GAMBIR : RAILWAY STATION, STASIUN GAMBIR
  • SOEKARNO HATTA At 0.01km / 0.01 miles  - Shuttle paying
  • GAMBIR At 4km / 2.49 miles
  • JAKARTA KOTA At 1km / 0.62 miles

GPS : -6.149451, 106.817279

Our rooms

Our 243 rooms and suites offer facitities and services tailored to the specific needs of our guests in this 4-star hotel. The modern room design allows for an enjoyable experience for both leisure and business guests.

  • Deluxe 1 Double Bed
    Deluxe 1 Double Bed

    FREE BROADBAND INTERNET ACCESS, featuring a bathtub, selected International TV channels, safety deposit, safety and security alarm system. Chill out in your bathrobe and slippers in the more spacious Deluxe room with Chinese tea on arrival.

  • Superior 1 Double Bed
    Superior 1 Double Bed

    FREE BROADBAND INTERNET ACCESS, featuring a bathtub, selected International TV channels, safety deposit, safety and security alarm system. Bold design meets convenience in Superior Room with 1 Double comfortable bed. A great choice to stay in.

  • Executive Deluxe 1 King Bed
    Executive Deluxe 1 King Bed

    FREE BROADBAND INTERNET ACCESS, a bathtub with additional amenities, selected International TV channels, safety deposit, safety and security alarm system. An Executive, sets the standard in style with dining facilities, Chinese tea on arrival.

  • Superior Room with 2 single beds
    Superior Room with 2 single beds

    FREE BROADBAND INTERNET ACCESS, featuring a bathtub selected International TV channels, safety deposit, safety and security alarm system. Bold design meets convenience in Superior Room with 2 single comfortable beds. A great choice to stay in.

  • 243 rooms
  • 100 non-smoking rooms
  • 28 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Airconditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

SPICE - SOUTH EAST ASIA Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SPICE - SOUTH EAST ASIA Type of cuisine: Regional


New South East Cuisine restaurant, featuring Indonesian,Thai, Malay and Vietnamese cuisines open for Buffet Breakfast daily and a la carte Lunch and Dinner 7 days a week

Find out more and book
CHIAO TUNG Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CHIAO TUNG Type of cuisine: International


Providing modern and traditional Chinese cuisine, open 7 days a week from 17:00 - 23:00 plus Dim Sum buffet every Sunday from 11:00 - 15:00

Find out more and book
See all our restaurants
KIRANA BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

KIRANA BAR


Experience a welcoming and stylist ambiance with live music, open 7 days a week from early to late

See all our restaurants and bars

Your meetings and events

Mercure Jakarta Kota Meeting Room

Our meeting rooms


  • Number of meeting rooms: 4
  • Maximum size: 680 m2
  • Maximum capacity: 500
  • Maximum banquet capacity: 300

Our customer reviews for Mercure Jakarta Kota

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 433 reviews

hkm3369 2016/05/19
« Satisfied »

The service and staffs are all very good and friendly. My room have been upgraded for free and it is really huge room. Everything is OK with me except due to huge room size the Air Condition taking time to get the right temperature

Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear hkm3369, Warm greetings from Mercure Jakarta Kota ! Thank you for taking your valuable time to write at TripAdvisor and share your experience during your recent stay in our hotel. It is always a pleasure to receive positive feedback from our valued costumers and I am delight to learn that you found service and staff are all very good and friendly and every thing was was enjoyable. Refer to room size it is quite huge, feel free to drop me an email to gm@mercure-jakarta-kota.com before you come so that we could ON the air condition earlier and cool once you arrive in the hotel. I certainly will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to the pleasure welcoming you back in your next visit to our hotel. Sincerely, Jamal Muhamad General Manager

fatvette123 2016/04/27
« nice stay! »

Enforce no smoking policy on non-smoking floors. My non-smoking floor wreaked of stale smoke the whole stay. Change the background music track in the hotel – it’s been the same repeated music for the last month. Suggest you use Internet radio for fresh music. Get new cardio equipment in the gym– all pieces are on their last leg. New cable TV needs improvement; many channels not working.

Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear fatvette123, Warm greetings from Mercure Jakarta Kota ! Thank you for taking your valuable time to write at TripAdvisor and share your experience during your recent stay in our hotel. Apologize for the inconvenience and thank you for your kind suggestion on the house music which has been brought to the management attention for improvement I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to drop me an email to gm@mercure-jakarta-kota.com should you wish to arrange your next stay in our hotel, will be more than happy to assist you. Sincerely, Jamal Muhamad General Manager

WestCorkGuy 2016/03/08
« Hotel needs a revamp »

I've stayed at this hotel a number of times over the last few years and it's definitely time for a redecoration - carpets aren't as clean as they used to be, bedsheets were dirty and the paint was peeling in the bath. That said, if you can get clean bedsheets, then the hotel is fine and certainly cost-effective.

Mercure J, Front Office Manager at Mercure Jakarta Kota, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Jakarta Kota. I am sorry that your experience did not meet your expectations especially about room condition ; please allow me to express my sincerest apologies. We are fully understand your concern and your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and improve our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Sutiyono Front Office Manager

fatvette123 2015/12/18
« good stay »

My home away from home! I will be even more happy when they make it a smoke free hotel. The guests ignore any non-smoking signs. Need to get a new coffee machine for my room and the resto - my room unit is non-functional and the large resto unit is always breaking down.

Mercure J, Manager at Mercure Jakarta Kota, responded to this review

Dear Fatvette123, It is always a pleasure to receive positive feedback from our most loyal customer. I will share your comments with our team. For the coffee machine, some changes has been made, we will make sure on your next stay, the new one will be installed. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better then the previous one. Sincerely, Enrico SR Aji Executive Assistant Manager

bby719 2015/11/03
« Great location, very slow response »

Great location, it is situated in an area that has many new hotels. Great check in process, even though I have to wait 20-30 minutes to have my room ready. The things that happened when I asked the hotel to open the fridge/mini bar, since it was locked, tried to call 3 times within about more than 1 hour, with no response, just a promise that some one will come, then I get down to the receptionist and ask to do guest comment for this situation. I did not know what happen internally but it became a bad experience for me. Hotel should realize that their building is old compare to other new hotels, so that the only thing they can differentiate from other is fabulous experience otherwise you will lose customer.

Mercure J, Manager at Mercure Jakarta Kota, responded to this review

Dear BBY719, First of all thank you for your trust choosing Mercure Jakarta Kota for your accommodation. We do apologize for any inconvenience caused during your stay and we assure serious action will be taken from your comment, you can also rest assure that this is neither standards nor typical services provided to our customer. Your input and comments are precious to us, and thank you for your kind contribution which will allow us to keep on upgrading our services as customer’s satisfaction has always been the priority set for Mercure Jakarta Kota. We look forward to welcoming you back again at Mercure Jakarta Kota and allow us to have the opportunity to serve you better near in the future. Sincerely, Enrico SR Aji Executive Assistant Manager

romartins78 2015/08/20
« Mercure hotel jakarta kota »

It was very bad hotel for Accor class' group. Old fashion model offering for desk's services. Water tools broken in bathtub. Not complete towel in first day. The only good thing is the room size is large

Mercure J, Manager at Mercure Jakarta Kota, responded to this review

Dear romartins78, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Enrico SR Aji Executive Assistant Manager

astriddiann 2015/08/12
« Smelly & old rooms, blood drips on bed linen »

we had a horrible experience, cigarette burns on the couch, and dried blood drips on our linen (under our pillows, we only noticed after we're heading to the lobby to check out!) smelly room, would not come again even if we're paid to do so. We advise you to stay clear of this hotel, there are many hotels along this road, other accor accomodations such as gran mercure and novotel, which is newer and has more value for money than this old smelly hotel.

Mercure J, Manager at Mercure Jakarta Kota, responded to this review

Dear Ms Astrid Dian Thank you for taking the time to tell us about your experience at Mercure Jakarta Kota. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Jakarta Kota, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Enrico SR AJI Executive Assistant Manager

fransbe 2015/07/31
« new brooms sweep clean »

arriving in the evening - as the aircon had not been activated by hotel staff - the room was very hot upon arrival and took 4-5 hours to cool down . Bathrobe nowhere to find . Bathroom amenities poor . No more pictures at the walls . Coffeemachine out of order - (replaced the next day) . Minibar poor . No newspaper , poor service at breakfast . Such a shame for a hotel that used to be so nice some years ago . very helpfull concierge /porter / bell boy ! well done and thank you.

Mercure J, Manager at Mercure Jakarta Kota, responded to this review

Dear Fransbe, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Enrico SR Aji Executive Assistant Manager

Widagdo 2015/07/28
« Nice location to stay »

Nice location, I got upgrade room view very nice when at the night,room quite big.just improve the bath room must renovation.breakfast so so must improve too. So far still can stay and relax.staff from front office very nice welcome and friendly also the porter very friendly

Mercure J, Manager at Mercure Jakarta Kota, responded to this review

Dear Widagdo, Thank you for reviewing us. We are very glad that our facilities, personalized service and strategic location comforted you well during your stay with us. We hope to welcome you again here very soon for a more enjoyable stay. Sicerely Yours, Enrico SR Aji Executive Assistant Manager

2015/06/27
« Great hotel in Jakarta! »

Just returned from my favorite hotel in Jakarta. Clean and spacious room, affordable price and great location. Staff are very friendly and attentive. Thank you Pak Djulkarnain for your great leadership! I'll be back!

Mercure J, Manager at Mercure Jakarta Kota, responded to this review

Dear Sir, Thank you for your opinion to convey through tripadvisor.com about your experience staying at the Mercure Jakarta Kota. It's alway a great pleasure to hear opinion from our most loyal customer. We are very happy to hear you are very satisfied with the service, room and food that we have provided for you. We look forward to welcoming you back at the hotel in the near future. Sincerely Yours, Enrico SR Aji Executive Assistant Manager

fatvette123 2015/06/04
« pleasant as usual »

I enjoyed the music selection for the breakfast; upbeat yet relaxing ambient type stuff. All staff are outstanding and Mike from the resto should get employee of the month. I wish there was some way to get rid of the stale smoke smell (esp on L3) - I think until the hotel is totally non-smoking this can't happen.

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 559300.00 IDR Non member rate
From 559300.00 IDR Members' rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn points
  • I do not earn points
  • I earn Huazhu Rewards points
  • I can use my points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 300 m Novotel Jakarta Gajah Mada
Hotel Novotel Jakarta Gajah Mada
From
From 664200.00 IDR Non member rate
From 664200.00 IDR Members' rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
At 1.2 km all seasons Jakarta Gajah Mada
Hotel all seasons Jakarta Gajah Mada
From
From 525300.00 IDR Non member rate
From 525300.00 IDR Members' rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
At 1.2 km Grand Mercure Jakarta Harmoni
Grand Mercure Jakarta Harmoni
From
From 826587.00 IDR Non member rate
From 826587.00 IDR Members' rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
At 1.3 km ibis Jakarta Harmoni
Hotel ibis Jakarta Harmoni
From
From 448800.00 IDR Non member rate
From 448800.00 IDR Members' rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
All our hotels in JAKARTA
Select your dates 559300.00 IDR Rooms from 559300.00 IDR