Hotel - Mercure Queenstown Resort
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Queenstown Resort

Sainsbury Road 
9300  QUEENSTOWN
NEW ZEALAND

1,288 reviews
TripAdvisor Rating Based on 1,288 reviews
Best price guarantee
From
From 249.00 NZD Non member rate
From 249.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 249.00 NZD
Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Parasailing (Nearby)
    • Rafting (Nearby)
  • Horse riding  (Nearby)
  • Skiing
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a choice of Garden View standard rooms or spacious Lake View rooms. Superior room amenities in both room options.

  • 148 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • WIFI in your room
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Queenstown Resort

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,288 reviews

rohit512 2017/01/19
« Mercure Queenstown »

Four of us travelled to Queenstown and stayed at Mercure. The lake facing rooms offer one of the best views of the lake. The restaurants, pool, spa etc are all located to allow the spectacular views of the lake. Excellent for families. The food is not outstanding though.

UD33 2017/01/12
« Stay Here if in Queenstown! »

Great location along the lake. Room with a view was amazing. Only about a 5 min drive into town. Super close. Good wifi connection. Bed and pillows were super comfortable. Incredible Lobby views. Only Downside of this hotel is the parking situation. Not a big deal, but had to park my car a full block up the road both nights.

SKL777 2017/01/03
« Serene view of lake and mountains »

The lakeview room we stayed in had a breathtaking view of the lake and the mountains. The room was spacious and comfortable. We found the staff friendly and exceedingly helpful. The stay was very pleasant. The only disappointing thing was the quality of the food in the hotel restaurant. The restaurant staff were lovely. However, we ate Christmas dinner in the restaurant and found the food disappointlingly tasteless and and way too expensive for the quality.

Sue R 2016/10/24
« The Most Under - rated place to stay!! »

This is our 3rd stay in this lovely friendly Hotel. It has everything you need, and the staff are amazing! This trip we travelled with my elderly disabled Mother and she was shown the utmost consideration. We had a Lake View room and watched the lake's activities from both the comfort of our room and also from the Restaurant. All I can say is, that is is a special place and we were very sad not to be staying longer!

Simon H, General Manager at Mercure Resort Queenstown, responded to this review

Dear Sue R We very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. It is always a pleasure to receive positive feedback, especially from our loyal customers. I will share your comments with our team they will be delighted that you appreciated the service they provided for you and your Mum. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your 4th stay with us is as pleasant as the first 3

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 249.00 NZD Non member rate
From 249.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 1.4 km Hotel St Moritz Queenstown - MGallery Collection
Hotel St Moritz Queenstown - MGallery Collection
From
From 332.00 NZD Non member rate
From 332.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.8 km Sofitel Queenstown Hotel and Spa
Sofitel Queenstown Hotel and Spa Hotel
From
From 445.50 NZD Non member rate
From 445.50 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.9 km Novotel Queenstown Lakeside
Novotel Queenstown Lakeside Hotel
From
From 299.00 NZD Non member rate
From 299.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in QUEENSTOWN
Select your dates 249.00 NZD