Hotel - Mercure Queenstown Resort
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Mercure Hotel

Mercure Queenstown Resort

Sainsbury Road 
9300  QUEENSTOWN
NEW ZEALAND

1,272 reviews
TripAdvisor Rating Based on 1,272 reviews
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Mercure Queenstown Resort

Mid-scale hotel for business trips or leisure

The Mercure Queenstown team welcomes you to our very special location with exceptional views over the Lake and Mountains combined with excellent hotel services and facilities

Mr Simon HARPER, Hotel Manager

Situated on a unique vantage point with breath-taking, majestic views over Lake Wakatipu and the Remarkable's Mountain range. 148 guest rooms with either spectacular Lake or relaxing Garden views. Facilities include a seasonal swimming pool, spa pool, sauna, gymnasium and a sports storage room. Enjoy atrium views and superb cuisine at Vista Restaurant. Relax in the Lounge Bar for coffees, tapas and beverages. Three meeting rooms with natural light and views. Family friendly, free car parking.

Situated in an idyllic location that offers breath-taking views of Lake Wakatipu and The Remarkables, Mercure Queenstown Resort is the ideal base for families, groups and couples seeking a relaxed retreat in New Zealand's adventure capital. A 5-minute drive will see you exploring Queenstown's vibrant dining and retail precinct, before heading on to some of the best-loved local ski resorts, including Coronet peak.

Hotel extras
  • Majestic views overlooking Lake Wakatipu and the Remarkables
  • 3 flexible meeting rooms with natural light and spectacular views
  • Rooms outlook - either picturesque Lake or relaxing Garden views
  • Seasonal swimming pool, spa pools, sauna and gym.
  • Family friendly with free car parking.
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Parasailing (Nearby)
    • Rafting (Nearby)
  • Horse riding  (Nearby)
  • Skiing
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Queenstown Resort

Sainsbury Road
9300
QUEENSTOWN
NEW ZEALAND

Tel: (+64)3/4426600
Fax: (+64)3/4427354

Check-in from 14h00
Check out up to 11h00
Access and transport
  • SAINSBURY RD : HIGHWAY 6, QUEENSTOWN
  • SAINSBURY ROAD : HIGHWAY 8, QUEENSTOWN
  • QUEENSTOWN FRANKTON At 20km / 12.5 miles
  • HIGHWAY 6 At 15km / 9.38 miles
  • HIGHWAY 8 At 15km / 9.38 miles
  • NO TRAIN STATION At 0.1km / 0.06 miles

GPS : -45.038529, 168.638685

Our rooms

Choose from a choice of Garden View standard rooms or spacious Lake View rooms. Superior room amenities in both room options.

  • Garden View Room with 2 Double beds
    Garden View Room with 2 Double beds

    With a warm, natural and relaxing decor the Garden View Room overlooks the garden recreational area. The room offers LCD SKY TV, in-room safe, tea/coffee making, bath & shower and equipped with pay WIFI Internet access.

  • Garden View room with King-size bed
    Garden View room with King-size bed

    With a warm, natural and relaxing decor the Garden View Room overlooks the garden recreational area. The room offers LCD SKY TV, in-room safe, tea/coffee making, walk-in shower & equipped with pay WIFI Internet access.

  • Lake View Room with 2 Queen-size beds
    Lake View Room with 2 Queen-size beds

    Enjoy unsurpassed views overlooking Lake Wakatipu & the Remarkables and Cecil Peak. Spacious rooms featuring LCD SKY TV, in-room safe, tea/coffee making, bath and equipped with pay WIFI Internet access.

  • Lake View Room with King-size bed
    Lake View Room with King-size bed

    Enjoy unsurpassed views overlooking Lake Wakatipu & the Remarkables and Cecil Peak. Spacious rooms featuring LCD SKY TV, in-room safe, tea/coffee making, bath and equipped with pay WIFI Internet access.

  • Superior Lake View Room with 2 Queen-size beds
    Superior Lake View Room with 2 Queen-size beds

    Enjoy superb views from the Superior Room overlooking Lake Wakatipu & the Remarkables Mountains. Spacious, refurbished rooms featuring LCD SKY TV, in room safe, tea/coffee making and with pay WIFI Internet access.

  • Superior Lake View Room with King-size bed
    Superior Lake View Room with King-size bed

    Enjoy superb views from the Superior Room overlooking Lake Wakatipu & the Remarkables Mountains. Spacious, refurbished rooms featuring LCD SKY TV, in room safe, tea/coffee making and with pay WIFI Internet access.

  • 148 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • WIFI in your room
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

VISTA Restaurant
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

VISTA Type of cuisine: Bistro


Vista Restaurant, a la carte dining featuring the best of Central Otago wines and seasonal menus. Enjoy the 180 degree and sunsets of the Lake Wakatipu and Remarkables Mountain range from the panoramic floor to ceiling windows.

Find out more and book
RISES Restaurant

RISES Type of cuisine: International


Rises Restaurant offers a hearty alpine buffet breakfast every day. Full continental, english, american and asian selections. Enjoy the views and sunrise over the Remarkables Mountains from the Rises Restaurant vantage point every day.

See all our restaurants
LOUNGE BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LOUNGE BAR


A relaxing meeting place in the heart of the hotel with superb views and an alpine lodge theme, with stylish furnishings, an open fire and LCD Sky TV with the latest news and sports. Enjoy coffees, cocktails, light meals and beverages.

See all our restaurants and bars

Your meetings and events

Mercure Queenstown Resort Meeting Room

Our meeting rooms


  • Number of meeting rooms: 3
  • Maximum size: 129 m²
  • Maximum capacity: 90
  • Maximum banquet capacity: 70

Our customer reviews for Mercure Queenstown Resort

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,272 reviews

rohit512 2017/01/19
« Mercure Queenstown »

Four of us travelled to Queenstown and stayed at Mercure. The lake facing rooms offer one of the best views of the lake. The restaurants, pool, spa etc are all located to allow the spectacular views of the lake. Excellent for families. The food is not outstanding though.

UD33 2017/01/12
« Stay Here if in Queenstown! »

Great location along the lake. Room with a view was amazing. Only about a 5 min drive into town. Super close. Good wifi connection. Bed and pillows were super comfortable. Incredible Lobby views. Only Downside of this hotel is the parking situation. Not a big deal, but had to park my car a full block up the road both nights.

SKL777 2017/01/03
« Serene view of lake and mountains »

The lakeview room we stayed in had a breathtaking view of the lake and the mountains. The room was spacious and comfortable. We found the staff friendly and exceedingly helpful. The stay was very pleasant. The only disappointing thing was the quality of the food in the hotel restaurant. The restaurant staff were lovely. However, we ate Christmas dinner in the restaurant and found the food disappointlingly tasteless and and way too expensive for the quality.

Sue R 2016/10/24
« The Most Under - rated place to stay!! »

This is our 3rd stay in this lovely friendly Hotel. It has everything you need, and the staff are amazing! This trip we travelled with my elderly disabled Mother and she was shown the utmost consideration. We had a Lake View room and watched the lake's activities from both the comfort of our room and also from the Restaurant. All I can say is, that is is a special place and we were very sad not to be staying longer!

Simon H, General Manager at Mercure Resort Queenstown, responded to this review

Dear Sue R We very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. It is always a pleasure to receive positive feedback, especially from our loyal customers. I will share your comments with our team they will be delighted that you appreciated the service they provided for you and your Mum. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your 4th stay with us is as pleasant as the first 3

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