Hotel - Mercure Queenstown Resort
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Mercure Hotel

Mercure Queenstown Resort

Sainsbury Road 
9300 QUEENSTOWN
NEW ZEALAND

1,165 reviews
TripAdvisor Rating Based on 1,165 reviews
Best price guarantee
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From 159.00 NZD Non member rate
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Select your dates 159.00 NZD

Mercure Queenstown Resort

Mid-scale hotel for business trips or leisure

Situated on a unique vantage point with breath-taking, majestic views over Lake Wakatipu and the Remarkable's Mountain range. 148 guest rooms with either spectacular Lake or relaxing Garden views. Facilities include a seasonal swimming pool, spa pool, sauna, gymnasium and a sports storage room. Enjoy atrium views and superb cuisine at Vista Restaurant. Relax in the Lounge Bar for coffees, tapas and beverages. Three meeting rooms with natural light and views. Family friendly, free car parking.

Situated in an idyllic location that offers breath-taking views of Lake Wakatipu and The Remarkables, Mercure Queenstown Resort is the ideal base for families, groups and couples seeking a relaxed retreat in New Zealand's adventure capital. A 5-minute drive will see you exploring Queenstown's vibrant dining and retail precinct, before heading on to some of the best-loved local ski resorts, including Coronet peak.

Hotel extras

Family's can enjoy free breakfast for kids under 16 dining with adults, and the free 30 minutes of WIFI access. Conference and meeting delegates will appreciate à-la-carte dining at Vista restaurant and the daily Happy Hour in the Lounge Bar.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Parasailing (Nearby)
    • Rafting (Nearby)
  • Horse riding  (Nearby)
  • Skiing
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Queenstown Resort

Sainsbury Road
9300
QUEENSTOWN
NEW ZEALAND

Tel: (+64)3/4426600
Fax: (+64)3/4427354

Check-in from 14h00
Check out up to 11h00
Access and transport
  • SAINSBURY RD : HIGHWAY 6, QUEENSTOWN
  • SAINSBURY ROAD : HIGHWAY 8, QUEENSTOWN
  • QUEENSTOWN FRANKTON At 20km / 12.5 miles
  • HIGHWAY 6 At 15km / 9.38 miles
  • HIGHWAY 8 At 15km / 9.38 miles
  • NO TRAIN STATION At 0.1km / 0.06 miles

GPS : -45.038529, 168.638685

Our rooms

Choose from a choice of Garden View standard rooms or spacious Lake View rooms. Superior room amenities in both room options.

  • Lake View Room with King-size bed
    Lake View Room with King-size bed

    Enjoy unsurpassed views overlooking Lake Wakatipu & the Remarkables and Cecil Peak. Spacious rooms featuring LCD SKY TV, in-room safe, tea/coffee making, bath and equipped with pay WIFI Internet access.

  • Lake View Room with 2 Queen-size beds
    Lake View Room with 2 Queen-size beds

    Enjoy unsurpassed views overlooking Lake Wakatipu & the Remarkables and Cecil Peak. Spacious rooms featuring LCD SKY TV, in-room safe, tea/coffee making, bath and equipped with pay WIFI Internet access.

  • Garden View room with King-size bed
    Garden View room with King-size bed

    With a warm, natural and relaxing decor the Garden View Room overlooks the garden recreational area. The room offers LCD SKY TV, in-room safe, tea/coffee making, walk-in shower & equipped with pay WIFI Internet access.

  • Superior Lake View Room with King-size bed
    Superior Lake View Room with King-size bed

    Enjoy superb views from the Superior Room overlooking Lake Wakatipu & the Remarkables Mountains. Spacious, refurbished rooms featuring LCD SKY TV, in room safe, tea/coffee making and with pay WIFI Internet access.

  • Garden View Room with 2 Double beds
    Garden View Room with 2 Double beds

    With a warm, natural and relaxing decor the Garden View Room overlooks the garden recreational area. The room offers LCD SKY TV, in-room safe, tea/coffee making, bath & shower and equipped with pay WIFI Internet access.

  • Superior Lake View Room with 2 Queen-size beds
    Superior Lake View Room with 2 Queen-size beds

    Enjoy superb views from the Superior Room overlooking Lake Wakatipu & the Remarkables Mountains. Spacious, refurbished rooms featuring LCD SKY TV, in room safe, tea/coffee making and with pay WIFI Internet access.

  • 148 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • WIFI in your room
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

VISTA Restaurant
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

VISTA Type of cuisine: Bistro


Vista Restaurant, a la carte dining featuring the best of Central Otago wines and seasonal menus. Enjoy the 180 degree and sunsets of the Lake Wakatipu and Remarkables Mountain range from the panoramic floor to ceiling windows.

Find out more and book
RISES Restaurant

RISES Type of cuisine: International


Rises Restaurant offers a hearty alpine buffet breakfast every day. Full continental, english, american and asian selections. Enjoy the views and sunrise over the Remarkables Mountains from the Rises Restaurant vantage point every day.

Find out more and book
See all our restaurants
LOUNGE BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LOUNGE BAR


A relaxing meeting place in the heart of the hotel with superb views and an alpine lodge theme, with stylish furnishings, an open fire and LCD Sky TV with the latest news and sports. Enjoy coffees, cocktails, light meals and beverages.

See all our restaurants and bars

Your meetings and events

Mercure Queenstown Resort Meeting Room

Our meeting rooms


  • Number of meeting rooms: 3
  • Maximum size: 129 m2
  • Maximum capacity: 90
  • Maximum banquet capacity: 70

Our customer reviews for Mercure Queenstown Resort

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,165 reviews

manishasene 2016/09/25
« Excellent location and great customer service »

Excellent place to stay and fantastic customer service, all staff we met were very friendly and extremely helpful, they also helped us with tour booking and suggestions. Thank you mecure Queenstown....

peterF6686KT 2016/09/17
« HOTEL WITH NICE LAKE VIEW - MERCURE HOTEL »

This hotel is located on a hill at Fernhill with Connectabus stop (public bus in Queenstown) right at the hotel. No. 9 bus stops at the hotel every 1/2 hour, and takes less than 10 minutes to town. We bought a 7-day pass at $47 which entitled us to use on all routes in Queenstown including to/from airport and Arrow Town. Getting to/from the hotel is therefore inexpensive and not a concern. As it is located high on a hill, we enjoyed a very beautiful, un-obstructed lake view with snow capped mountain as the backdrop. Their restaurant also has full lake view. The lake view room we stayed are large with 2 very comfortable double beds and it was re-furbished a few years ago. It is clean, reasonably new, with a standard size but functional bathroom. Lake view room is more expensive but with my Accorplus member, I got a very a good deal when Accorhotels run their specials for members. I also enjoyed 50% off dinner with my wife in their restaurant. I stayed 5 nights in this hotel and the savings including one free night was more than the membership fee I paid. All the hotel staffs we encountered were helpful with welcoming smile. I definitely will stay in the lake view room of this hotel again. There was one minor thing that cause a bit of frustration. It got only one spa. Think about you get changed and get down to the spa and other people already in it. Wait or forget about using it? Perhaps with one more spa can reduce the chance of customer frustration.

David G 2016/08/01
« Very nice »

At check in, I was explained the necessities very clearly. Our room was upgraded to the top floor, lake view for free. Wow! What a view! The bathroom was a little small, but was generous on toiletries. Internet was limited to 512kbps, but there was no limit on data. As I work in the New Zealand telecommunication industry, there is no excuse for limiting the speed to something that low. Understandably, other guests don't want to be inconvenienced by bandwidth hogs, but limiting to 2Mbps would have been a better idea. Dinner was good, but not brilliant and perhaps not the best value out there. The hotel is located about 2km from the town. As it was freezing cold and dark outside, we used our car for travel instead of going on foot.

reevesc2016 2016/06/08
« Fantastic Stay at Mercure Queenstown »

Our Trip got off to a Fantastic start when the manager Alfredo upgraded us to the Lakeview Room. The service from the staff was wonderful all through the duration of our stay. The staff were attentive, courteous and helpful.

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