Hotel - Novotel Bali Benoa
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Novotel Hotel

Novotel Bali Benoa Hotel

70 Jalan Pratama  Tanjung Benoa 
80361  BENOA
INDONESIA

2,888 reviews
TripAdvisor Rating Based on 2,888 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Air Conditioning
  • NGURAH RAI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Badminton (Nearby)
    • Billiards/Snooker
    • Boules/petanque
    • Darts
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 187 rooms
  • 30 non-smoking rooms
  • 5 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Spa/Jacuzzi in bathroom
    • Telephone
    • Radio in room
    • Crib on request
    • WIFI in your room
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Bali Benoa

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,888 reviews

GingerBrisbane 2017/04/15
« Adjust Your Expectations »

We arrived after 3.00pm and our room wasn't available...it took more than an hour to check in and get our room. Moreover the accommodation was the other side of a busy road where we had to wait for a crossing guard to stop the traffic to get across the road. The staff were friendly but appeared not to have the same level of competence and authority we are used to in European and Australian Novotel hotels. There was a problem with the two automatic coffee machines in the breakfast restaurant that no one seemed capable of fixing...at one stage there was no machine working and finding someone who was able or apparently authorized to fix them was difficult. The staff were friendly and when apparently authorized to do so, helpful.

Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear GingerBrisbane, Thank you for taking the time to tell us about your experience at the Novotel Bali Benoa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sarah, Personal Assistant to General Manager

olamboray 2017/04/01
« Perfect »

Stayed 3 days with my 8y.o daughter and have been upgraded into a Beach Cabana which was steps away from the swimming pool, just perfect, we loved every bit of it, the service was perfect (it's Bali), the cleaning was spotless. Kids club allowed me to rest a bit and the Breakfast Buffet had both asian and european choices... Will be back ;-)

Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear olamboray, Warmest greetings from Novotel Bali Benoa, Thank you for your review and for choosing our hotel. We are so glad to hear that you enjoyed your stay and gave positive feedback about the hotel, room, staff, kids club, and our breakfast. We surely would share your feedback to our team to always perform our service at our best and most definitely look forward to welcome you again at our resort. Have a great day! Sincerely, Sarah, Personal Assistant to General Manager

G9172JVmichaelh 2017/01/22
« Home away from home »

This is one of our favourite Bali hotels and has never disappointed after more than 15 visits. Many of the staff have been working at the hotel since it opened and they are so welcoming and friendly, its like a second home. The beach access and safe clean swimming area is a plus and great for a relaxing holiday, yet has easy access to water sports if you're looking for more activities. We love the low rise thatched roof construction and the gardens and facilities are a definite to experience.

Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear G9172JVmichaelh, Warmest greetings from Novotel Bali Benoa, We appreciate your positive feedback about our hotel and giving us a prefect rating, also reviewed about our beach, our staff, and activities. We do take pride in catering to our guests' needs the best way we can. Hope to see you again! Kind regards, Sarah, Personal Assistant to General Manager

u4ianoosa 2016/10/22
« Spectacular Beach Front Villa »

This is our tenth year staying at the NOVOTEL BENOA....spectacular in every way from food to service and the resort a traditional balinese paradise close to everything, quite and relaxing with the most friendly staff like family and management to be proud of...thank you once again...see you all next year.

Novotel B, Personal Assistant to General Manager at Novotel Bali Benoa, responded to this review

Dear u4ianoosa, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Sarah

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