Hotel - ibis London Gatwick Airport
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Ibis Hotel Hotel

ibis London Gatwick Airport Hotel

London Road  County Oak 
RH10 9GY  GATWICK
UNITED KINGDOM

2,078 reviews
TripAdvisor Rating Based on 2,078 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • GATWICK AIRPORT
  • Languages spoken at the hotel
    • Spanish
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 141 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis London Gatwick Airport

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,078 reviews

1superspider 2017/05/09
« Great night »

Arrived from milan and booked night into this hotel - really great vLue and i would definitely be using the hotel again. We were off early next morning for crete so did not sample the breakfast but imagine it is up to the good quality the hotel gives!

GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Dear Guest, Thanks for the positive comments; I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the ibis London Gatwick Airport again very soon. Kind regards, Marnix Teeken, General Manager

hokona 2017/05/08
« A very nice Ibis! »

I understand that the rooms have been recently refurbished and they are very nice and comfortable. The lobby is very busy and the bar are gets crowded but overall I have no complaints. The airport shuttle to/from the hotel was too infrequent and the waiting zone at the airport was barely sheltered.

GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Dear Hokona, Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis London Gatwick Airport. Kind regards, Marnix Teeken, General Manager

T3671XNsergiom 2017/04/24
« Excellent Staff »

I had an excellent stay, I would like to particularly commend on the extremely professional and accommodating staff member Tatiana; this was a business stay and I needed to iron my shirts and print out some documents, Tatiana was extremely helpful and attentive, even though she was the only one at the reception, she was able to multi task and provide excellent customer service to all guests, well done!

GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

We very much appreciate your comments regarding your stay at the ibis London Gatwick Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sam White, General Manager

Taffodil 2017/04/18
« Excellent value »

Fantastic hotel to stay in for acces to Gatwick. Small but perfectly formed room which was spotlessly clean. Very comfy bed and no noise. One small negative - quite firm pillows. We arrived very late so couldn't be bothered to ask for replacements! 10 minute shuttle ride to Gatwick and meet and greet parking was very efficient on return.

GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

I’m so glad that you had an enjoyable time during your stay at ibis London Gatwick Airport. I hope we can welcome you back to the property in the near future. Kind regards, Sam White, General Manager

Roasty69 2017/04/08
« Very good »

What can i say have used a few times now and is just the job good value can leave the car and just up the road from the airport . Would highly recommend and start your holiday with in a nice and easy way.

GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Sam White, General Manager

ladysunshine01 2017/04/07
« Convenient location, terrible sleep »

Busy dual carriageway outside window with poor sound proofing meant poor sleep. Wouldn't recommend. Convenient location though (5 minute, £8 taxi to terminal) and good value if the noise issue doesn't bother you.

GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Thank you for taking the time to tell us about your experience at the ibis London Gatwick Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sam White, General Manager

douglasmT5328LJ 2017/03/13
« Expensive Car Parking »

Charged £7 for car parking. Hotel was very good but the expensive car parking would make me look elsewhere in the future. Other than this the hotel was okay for what I needed. Stayed just the one night.

GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Many thanks for posting your comments. We appreciate all feedback very much and the team and I look forward to welcoming you back at ibis London Gatwick Airport. Kind regards, Sam White, General Manager

Jose V 2017/03/11
« Wonderful stay at Ibis Gatwick hotel. »

Pleasantly surprised by the style and accommodations in the room. The staff was pleasant and efficient. The public bus transportation was convenient and the food choices provided by the in house restaurant was good.

GMibis1889, General Manager at Ibis London Gatwick Airport, responded to this review

Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis London Gatwick Airport. I hope we can be part of your future travel plans. Kind regards, Sam White, General Manager

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