Hotel - Novotel Rotorua Lakeside
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Novotel Hotel

Novotel Rotorua Lakeside Hotel

Lake End  Tutanekai Street 
3010  ROTORUA
NEW ZEALAND

2,416 reviews
TripAdvisor Rating Based on 2,416 reviews
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From 144.00 NZD Non member rate
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf course 18 holes  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 199 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Rotorua Lakeside

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,416 reviews

TrevM11 2017/05/01
« A great stay in a beautiful place »

We spent three nights at this resort and thoroughly enjoyed our stay. A special thumbs up to restaurant manager Sean Vincent and his team. They were happy and helpful. Food was very good and being an Accor club member made it expceptional value. Overall the resort was kept well and good value for money.

Edward J, General Manager at Novotel Rotorua Lakeside, responded to this review

Dear TrevM11, Thank you for your kind review. It was a pleasure to welcome you to our hotel. I really enjoyed your feedback about your experience in our restaurant! I will make sure to pass it on to the staff. We hope to see you back at our hotel real soon!

CrazyPenguin2013 2017/04/28
« Recent stay »

Overall experience was pretty good. Apart from a few minor niggles. The toilet was constantly refilling noisy. The room service order never arrive, the order got put through twice and we had to cancelled after an hour and two calls to enquire what had happened to our order. Some housekeeping staff would knock and let themselves in without waiting for acknowledgement. So it's adviseable to lock your door when you're in the room.

Edward J, General Manager at Novotel Rotorua Lakeside, responded to this review

Dear CrazyPenguin2013, Thank you for taking the time to review our property. I am glad to hear you enjoyed your visit However, I do apologies for issues with room service and also the staff walking into the room. Rest assured corrective action will be taken to ensure incidents like these do not occur again to any of our loyal guests. We look forward to welcome you back in the near future.

John S 2017/04/06
« Handy location and great services »

This hotel is always my first choice when I visit Rotorua. Handy location means you can stroll to the waterfront and to the street full of the restaurants and bars. The room has been renovated and is very clean and comfortable, so has a the spa area. There are five small thermal spa pools with various temperature and a swimming pool next to the gym. The staff have provided very professional services and offered me late check.

Edward J, General Manager at Novotel Rotorua Lakeside, responded to this review

Dear John S, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Agam Rao V 2017/02/03
« Great Location »

We were a group 8 friends stayed in four rooms. It was just one night stay. Definitely recommend at least three nights stay at Rotor. Great location and they have a nice Bar. Breakfast is good.Room is bit small.

Edward J, General Manager at Novotel Rotorua Lakeside, responded to this review

Dear Agam Rao V, Thank you for your feedback and positive rating, I am glad to hear you enjoyed your visit. We look forward to hosting you again!

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