Hotel - Novotel Rotorua Lakeside
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Novotel Hotel

Hotel Novotel Rotorua Lakeside

Lake End  Tutanekai Street 
3010 ROTORUA
NEW ZEALAND

2,174 reviews
TripAdvisor Rating Based on 2,174 reviews
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Hotel Novotel Rotorua Lakeside

Mid-scale hotel for business or family trips

Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious Maori hangi at Matariki. Your room is a calm haven with earthy colours, wood furniture and picture windows to make the most of the spectacular scenery at Novotel.

Conveniently located just 15-minutes from Rotorua Airport in the heart of Rotorua township, Novotel Rotorua Lakeside is the perfect base for adventure enthusiasts and families alike to see all that New Zealand's geothermal capital has to offer. Take a short stroll to the lakefront to ride the thrilling Kawarau Jet on Lake Rotorua, or ride the local public transport to experience cultural and geothermal wonders at Te Puia, or the adrenaline-pumping action of the luge at Rotorua Skyline.

Hotel extras
  • Clarke's Bar with lake-view terrace
  • Indoor pool, fitness centre, sauna, hot tub
  • Light-filled restaurant, hot breakfast buffet
  • Steps from "Eat Street" bars and restaurants
  • Complimentary geothermal mineral pool access
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Rotorua Lakeside

Lake End
Tutanekai Street
3010
ROTORUA
NEW ZEALAND

Tel: (+64)7/3463888
Fax: (+64)7/3471888

Check-in from 14h00
Check out up to 11h00
Access and transport
  • TUTANEKAI ST. : STATE HWY 5, TOURISM CTR BUS
  • TUTANEKAI ST.. : STATE HWY 35, TOURISM CTR BUS
  • TUTANEKAI ST... : STATE HWY 33, TOURISM CTR BUS
  • HAMILTON At 80km / 49.71 miles
  • ROTORUA At 8km / 5 miles

GPS : -38.132935, 176.251430

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Novotel Guest Room
    Novotel Guest Room

    A spacious room with one King bed or two double beds, ensuite, free car parking, work area, LCD TV, pay movies, Internet access, hair dryer, minibar, tea/coffee. Accommodates up to two adults & two children under 16 years.

  • Suite
    Suite

    Well-designed, well appointed corner room, this suite includes an open plan lounge and bathroom. It offers facilities such as internet, single spa bath. One King bed and one double sofa bed. Up to 2 adults and 2 children under the age of 16 years.

  • Superior Room
    Superior Room

    A spacious lake facing room with views of lake Rotorua, offering one King bed or two double beds, ensuite, free car parking, work area, LCD TV, pay movies, Internet access. Accommodates up to two adults & two children, under 16 years.

  • 199 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

ATLAS CAFE & RESTAURANT Restaurant
Lunch 06:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:30 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

ATLAS CAFE & RESTAURANT Type of cuisine: International


Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

Find out more and book
CLARKE'S BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CLARKE'S BAR


Catch up with family or friends in a relaxed atmosphere and enjoy our fine range of wine and beer or relax with a cocktail. A good place for pre dinner drinks or just to unwind after a hard day's work.

See all our restaurants and bars

Your meetings and events

Novotel Rotorua Lakeside Meeting Room

Our meeting rooms


  • Number of meeting rooms: 8
  • Maximum size: 320 m2
  • Maximum capacity: 350
  • Maximum banquet capacity: 300

Our customer reviews for Novotel Rotorua Lakeside

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 2,174 reviews

MarkD1965umtali 2016/09/27
« Rooms looking tired »

Hotel rooms need a fresh make over, stains on corridor carpets. This is a great hotel l have stayed many times over last 15 years and still will. I don't understand why you are doing karaoke in a great Bar? Please keep it as a great bar without the singers.

dbm-dsm 2016/07/23
« Excellent stay »

We recently stayed with 5 grandchildren. We found the facility and service to be of an excellent standard which we all appreciated. The pool temperature was just right. The location of the Hotel is also excellent.

Edward J, General Manager at Novotel Rotorua Lakeside, responded to this review

Dear dbm-dsm, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Rhebanvale 2016/07/10
« Great location »

Very friendly and helpful staff. Loved the pool and the hot pools. Excellent breakfast. Great for families. So close to everything and ni charge for parking!! Restaurant great buffet at a fantastic price for families.

Edward J, General Manager at Novotel Rotorua Lakeside, responded to this review

Dear Rhebanvale, Thank you for the great review of our hotel! We are glad to see that you enjoyed your stay, especially our convenient location. We look forward to see you again very soon.

AndyPauline 2016/06/25
« Expected a bit more »

We stayed in Rotorua for a couple of nights and decided on the Novotel mainly due to location. Price was okay and the pictures on the website suggested modern pleasant accommodation. We were disappointed with the very tired bathroom though the room itself was fine. The shower was pathetic and the plug in the basin wouldn't stay down when trying to fill for a wash. For what we paid we expected better. When I spoke with staff at the desk about it they didn't seem at all fazed and did nothing about it.

Edward J, General Manager at Novotel Rotorua Lakeside, responded to this review

Dear AndyPauline, Thank you for taking the time to review our property. I am glad to learn you appreciate the convenient hotel location. However, I apologies if some aspect of the room accommodation and bathroom facility fell below your expectation. Rest assured that your comments have been documented and will certainly be looked into. Again, thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

Paul H 2016/06/15
« bed- need a change »

stayed for 3 nights - after the first night - the bed was so soft I did not sleep and had a very sore lower back... I asked the reception to please change the mattress as it was far to soft. The top layer was only removed and a smaller cover was replaced over the mattress. Of course this was no help and still had to prop the mattress with towels.. to try and get some sleep. I have stayed in many hotels and have to admit - the beds need to be changed! To top it all I am still suffering from lower back pain.

Edward J, General Manager at Novotel Rotorua Lakeside, responded to this review

Dear Paul H, Thank you for taking the time to give us feedback on your recent stay with us. It is pleasing to read that your stay was, on majority, a comfortable and pleasing one. I do apologies for the issue with the bed. Rest assured that your comments have been documented and will certainly be looked into. Again, thank you for sharing your thoughts and I hope that you will consider us again on your next travel.

RDHakl 2016/04/28
« Great place to stay »

Great location. Opposite Eat Street, close to the lake. Great buffet breakfast and friendly staff. Daughter loved the pool area. Hotel was clean and tidy. Would definitely stay there next time we go to Rotorua.

Edward J, General Manager at Novotel Rotorua Lakeside, responded to this review

Dear RDHakl, Thank you for your amazing 5 star review! It was a pleasure to welcome you to our hotel. I was really happy to read all your positive comments about the hotel and the staff. We hope to see you again real soon!

802robbiew 2016/04/20
« Robbie from Tauranga »

Very average stay .Have stayed at Novotel Rotorua plenty of times in the past.Asked for lake view room or a room on that side way in advance but nothing was done about it. Great location but rooms becoming tired.

Edward J, General Manager at Novotel Rotorua Lakeside, responded to this review

Dear 802robbiew, Thank you for taking the time to review our property. I am glad to learn you appreciate the convenient hotel location. However, I do apologies for the wrong room being allocated. Rest assured that your comments have been documented and will certainly be looked into. I do hope that we have the opportunity to welcome you back to the hotel again at some stage in the near future.

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