Hotel - Mount Lofty House MGallery by Sofitel
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Mgallery by Sofitel Hotel

Mount Lofty House MGallery by Sofitel

74 Mount Lofty Summit Road 
5152 CRAFERS
AUSTRALIA

287 reviews
TripAdvisor Rating Based on 287 reviews
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Mount Lofty House MGallery by Sofitel

Boutique hotels with personality for a remarkable travel experience

The iconic Mount Lofty House MGallery is a superbly positioned hotel and conference retreat, just 15 minutes from Adelaide city. Situated amongst five acres of gardens with stunning views across the Piccadilly valley and Adelaide Hills wine region, this historic boutique hotel features 33 beautiful rooms, a first class restaurant and a wide range of leisure activities. The hotel offers a relaxed and customised environment for achieving event objectives without the distractions of the city.

This hotel is Planet 21 Bronze
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • ADELAIDE
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Massage
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Other sports activities
    • Billiards/Snooker
    • Boules/petanque
    • Darts
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 10:00 / 12:00 - 21:00
    • Opening hours : Week-end 07:00 - 10:00 / 12:00 - 21:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Mount Lofty House MGallery by Sofitel

74 Mount Lofty Summit Road
5152
CRAFERS
AUSTRALIA

Tel: (+61)8/83396777
Fax: (+61)8/83395656

Check-in from 14h00
Check out up to 11h00
Access and transport
  • SUMMIT RD.. : STA/TRANSIT BUS, FRANKLIN STREET
  • SUMMIT RD. : CITY LINE, ADELAIDE STATION
  • ADELAIDE At 25km / 15.53 miles  - Shuttle paying
  • ADELAIDE RAILWAY STATION At 20km / 12.5 miles

GPS : -34.986628, 138.709440

Our rooms

  • Spa Room 1 King Bed
    Spa Room 1 King Bed

    These spacious rooms offer the comforts of a 2 person corner spa bath, feather pillows, 32" LCD screens, in house movies and free parking & internet for 2 people. Can accommodate a 3rd person utilising a rollaway bed for an extra AUD$35 per night.

  • Valley View Room 1 King or 2 Single Beds
    Valley View Room 1 King or 2 Single Beds

    These rooms feature all of the comforts of the standard room as well as gorgeous panoramic views across the Piccadilly Valley from your own private balcony. Can accommodate a 3rd person utilising a rollaway bed for an extra AUD$35 per night.

  • Standard Room 1 King or 2 Single Beds
    Standard Room 1 King or 2 Single Beds

    These spacious, individually decorated rooms offer stately comfort. Enjoy feather pillows, 32" LCD screens, in house movies and free parking & internet for 2 people. Can accommodate a 3rd person utilising a rollaway bed for an extra AUD$35 per night.

  • 33 rooms
  • 33 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 2 family rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

PICCADILLY RESTAURANT Restaurant
Photo non contractuelle / Strictly non binding
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

PICCADILLY RESTAURANT Type of cuisine: Regional

Find out more and book
PICCADILLY RESTAURANT Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

PICCADILLY RESTAURANT


Enjoy pre-dinner drinks with specatcular views. Al fresco terrace and club chair seating

See all our restaurants and bars

Your meetings and events

Mount Lofty House MGallery by Sofitel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 8
  • Maximum size: 104 m2
  • Maximum capacity: 150
  • Maximum banquet capacity: 140

Our customer reviews for Mount Lofty House MGallery by Sofitel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 287 reviews

AnneBassendean 2015/10/18
« Total Charm »

We have stayed at Mount Lofty before so we knew we were spending a couple of nights in luxury. Decided to book one of the Valley View rooms to get full enjoyment of the view . Its a magnificent location. Well we seemed to have been given an upgrade. We stayed in the Hardy Suite. Spacious, charming, olde worlde. We had access to the long verandah and the views across gardens and the valley. The sun rose over the hills in magnificent reds...beautiful beautiful. On the practical side...place is spotless, service very very friendly, restaurant very nice indeed , though wine I think too pricey. We had continental breakfast included..wonderful spread. Highly recommend going to Mount Lofty House for a couple of nights. There is even a Billiard Room, Library, Drawing Room. Well done McGallery

Tony B, General Manager at Mount Lofty House - MGallery Collection, responded to this review

hi AnneBasse I am delighted you ventured all the way from Perth to experience Mount Lofty House! As you discovered, Mount Lofty House is a magnificent heritage mansion, with many beautiful areas to explore - notwithstanding the fact we are perched atop of the Adelaide Hills with stunning views over the Piccadilly Valley. We pride ourselves on delivering that impeccable and personable service your referred to and experienced, for us having guests at Mount Lofty House is just like welcoming friends into our own home! My thanks for your review and I am pleased you enjoyed your stay with us. Best wishes Tony Tony Barradale General Manager

GinPhil 2015/08/02
« Peace and luxury »

We stayed for two nights in the heritage wing, room 6 which was in a very private area of the hotel. The hotel is beautiful in a fabulous location. 5 star service is under stated which allows for ultimate relaxation and comfort. Terrific areas such as the library and drawing room, beautiful cosy lounge rooms all over the building. Restaurant was excellent with beautiful views and superb views. Credit to Safwan for making our dining experience special. A very pleasant stay.

Ironmang 2015/05/31
« Wedding aniversary. »

Service and reception outstanding. Restaurant food was excellent. Breakfast good value for $25 .Room upgraded at no cost, best view and bed. Bathroom out-dated. Will surely come again. Staff friendly and professional. I used the Accor Club card and got extra discount no questions asked.

JRJandMMJ 2015/05/26
« WOW .... from the moment of arrival! »

Stunning Property all-round, great location with beautiful views, friendly, attentive and professional staff, nice spacious rooms, good food, extensive wine selection - a bid on the pricy side! We would definitely recommend it to a friend!

jcgein 2015/05/17
« Picture perfect »

Our 33rd wedding anniversary celebration. We had visited the Beautiful Summit Botanic gardens over looking the Valley previously and decided this was a Picture Perfect setting for a romantic dinner. Our room was divine, with a balcony but no view due to Fog. This did not stop the evening being great....but we will return to set the view we missed. Thankyou to the wonderful staff doing south Australia proud.

jhmc01 2015/03/12
« Stay in Hell »

I am disabled and very tall ie 215cm so I am always careful with bookings and always confirm details approx. 2 to 3 weeks from arrival if I booked a couple of months in advance which I did. The room on arrival was on two levels which bad enough given I cannot get up stairs but there were 10 steps from the hallway to the front door and then another 10 steps from the sitting room to the bedroom. I also selected a room when booking with a balcony and this was conformed 10 days prior to arrival of course no balcony so back to reception Then they asked us to sit and have tea while the explored options so the best option was we were put into a nice suite for the first night then had to move to a room which my partner best described as the servants quarters, the balcony was next to the staff entrance and as there was a wedding at the hotel the second night dinner was in a restaurant with a reduced size and we thought the menu was restricted as well (this was an error it was always restricted) the noise from the wedding was appalling and we only got a couple of hours sleep as the room was poorly ventilated unless you lefty the balcony door open but because it would not open completely open the blind on it hit the frame so no mechanism to hold it open and it was the only source of ventilation other than the air conditioner. The staff were great and spent a lot of apologising and substantially reduced the bill. My partner had a spa treatment and said the spa was great and the charge was refunded for example. But when you come to a special place which is how this was marketed you don't expect to stay one night in a throne room and the next in the stables next to main road so revving motor bikes at 5 am saw us run not walk out. In short check everything before arrival and then hope and pray you get lucky we didn't. One apology we got regarding the Accor Club room policy of guaranteeing room was that not all the reservations were done as Accor club reservations. I do not if this is true or not. The views are sensational as is the property in terms of appearance but if you are disabled remember the rooms can be 500 meters from the Lifts and steps onto balcony's are also quite high. In short a trip we will not be repeating.

Craig D, General Manager at Mount Lofty House - MGallery Collection, responded to this review

Dear Jhmc01, Thank you for your comments regarding your recent stay at Mount Lofty House. We do appreciate all feedback, taking it into consideration, with the express aim of continually improving the services we provide. It is always a disappointment when we become aware of a guest who has a less than satisfactory experience for any reason. Acknowledging each guest has high expectations from the moment they choose to stay at Mount Lofty House, we endeavour always to give the very best service, and our dedicated team work hard to achieve this, for every aspect of your stay. Mount Lofty House is a glorious property with spectacular grounds and excellent facilities. It is unfortunate that on this occasion you were initially allocated the Tower Suite, one of our finest rooms. We do offer several suitable room options for guests who have difficulties managing stairs, and our friendly Reception team are always at the ready to assist in every way possible, as you discovered. Many of our elderly and disabled guests have experienced wonderful stays with us, and several regularly return. We do regret you found your recent visit somewhat disappointing and we hope you will allow us the opportunity in the near future to give you the high standard of service that we love to deliver.

Geoff3550 2015/02/12
« Best Accor we've been too- several times! »

If you have only one hotel stay to make in Adelaide on your bucket list make it Mount Lofty House. This is a magnificent old style building (it was partially (?) rebuilt after a fire) that is kept in magnificent condition and which has great staff. The restaurant is high quality and the grounds and setting - you guessed it - are magnificent! We have stayed here several times while visiting Adelaide and enjoy each visit and it is on our bucket list again. We used a complimentary night on Advantage Plus and we keep an eye out for deals on Advplus. It is not the cheapest hotel in Adelaide but it is the best value taking into account the above comments

Craig D, General Manager at Mount Lofty House - MGallery Collection, responded to this review

Dear Geoff3550, Thank you for your comments regarding your several stays with us at Mount Lofty House. We always love to receive positive feedback. We are very proud of our picturesque, historic property set in the tranquil surrounds of the beautiful Adelaide Hills, overlooking the spectacular Piccadilly Valley. It is most certainly the perfect getaway for a relaxing time all year round, and it is always a delight when our guests enjoy the many treasures that this historic house provides. We love to welcome Accor members coming to stay with us and are pleased you chose to use your Advantage Plus complimentary night at our property. Thank you once again for your feedback and we look forward to welcoming you back in the future.

2011travel54 2015/01/31
« Should be on your bucket list »

We were celebrating three big birthdays in the family, a 50,60 and 80 so we decided to do something special and have a night at Mount Lofty House. Two couples were on the Indulgence Package the other on an internet deal. We were in adjoining rooms in the Heritage Wing with a superb view over the Piccadilly Valley. Friendly and helpful reception and efficient check in. We had lunch on our balcony and then a walk to the nearby botanic gardens then up to the summit. Other family members joined us for dinner. Lovely food, presented well. Emphasis on local produce. Breakfast next morning a lovely continental buffet, but what a buffet. Hot could be ordered and some did go for pancakes and omelette, but it defeated them. Yes it's pricey but has the right touch for a special get away. We explored all the nooks and grannies and had a game of snooker in the billiard room, used the computer in the library. You can also grab the tennis rackets and balls for the court from the billiard room. This is a must do.

Craig D, General Manager at Mount Lofty House - MGallery Collection, responded to this review

Dear 2011travel54, We very much appreciate your comments regarding your stay at Mount Lofty House. It is always a pleasure to receive positive feedback. Our location and property is the perfect setting for a relaxing time away, and we encourage our guests to enjoy every aspect of it. We do encourage all our guests to make themselves ‘at home’ during their stay in our beautiful historic house, to explore every corner and to soak up the beautiful country atmosphere as you did. Our friendly team are always at the ready to assist in making every event a special one, and congratulate your family on three impressive birthdays. Thank you again for sharing your experience, and we look forward to welcoming you back to Mount Lofty House.

marcas1 2014/10/23
« great hotel in great location »

best hotel we have stayed in for a long time, staff very friendly and helpful. large rooms with great views and plenty of things to do in the hotel, very nice restaurant. good starting point for tours of the wineries

Craig D, Manager at Mount Lofty House - MGallery Collection, responded to this review

We very much appreciate your comments regarding your stay at the Mount Lofty House. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We’re fortunate to be situated in one of the most amazing regions South Australia has to offer; the Adelaide Hills is the door step to an abundance of wineries and local attractions. A superb location to spend a glorious day in the Hills and enjoy premium wine with local produce. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

sezdog75 2014/08/27
« First impressions sadly lacking »

There was no receptionist on duty when we arrived at 7pm Friday night. We were therefore directed to the restaurant, where the manager was obviously busy and uninterested in anything but handing us a key. When trying to confirm our booking included a late checkout and breakfast we were told that he didn't have a clue about our reservation and we would have to check with reception in the morning. When arriving at our room, we realised our extra $30 spent on a view was a waste of money as our window was obscured by a permanent marquee roof. The only view was from the end of of the balcony (and therefore you had to go outside to see it). We also saw that we should have free wi-fi in the room so we called reception (and spoke to the restaurant) to get a code. The code that was brought to the room (by a waitress from the restaurant) was valid for only one device and for only 9 hours. The king size bed was a zip together bed without a topper so we tended to roll into the middle. A lack of power points near the bed made life difficult and the shower temperature was very difficult to regulate. We did have a lovely meal in the restaurant, but the service was lacking at times - having to wait for water glasses to be refilled and pouring our own wine, and having to go up to the counter to ask for our after dinner drinks and the bill. The receptionist who checked us out was very nice, although didn't offer us any recompense for our wasted money on a view room that doesn't actually have a view. We don't get many opportunities to have nights away and overall it was an unfortunately disappointing experience.

Craig D, General Manager at Mount Lofty House - MGallery Collection, responded to this review

Thank you for your comments regarding your stay at Mount Lofty House. We do appreciate all feedback, taking it into consideration, with the express aim of continually improving the services we provide. It is always a disappointment when we become aware of a guest who has a less than satisfactory experience for any reason. Acknowledging each guest has high expectations from the moment they choose to stay at Mount Lofty House, we endeavour always to give the very best service, and our dedicated staff work hard to achieve this, for every aspect of your stay. We are sorry you were disappointed with the view from your room. Our capable and friendly staff are available to assist with any issues that may arise regarding room bookings and if requested, will provide guests with alternative options whenever possible. We are also sorry to hear you found your bed disappointing. Our commercial grade beds are specifically designed for use in top hotels and we frequently receive feedback about how comfortable they are. We do regret your disappointing experience on this occasion and we do hope you will allow us the opportunity to give you the high standard of service that we love to deliver.

inwoodj 2014/08/07
« Wonderful stay »

We had a wonderful stay at Mercure Mount Lofy with a late check out which enabled us to take our time over breakfast and take a walk outside in the sunshine . The meals were very good and the staff very helpful .

Craig D, General Manager at Mount Lofty House - MGallery Collection, responded to this review

Thank you for your lovely comments regarding your recent stay with us at Mount Lofty House. We are always pleased to receive positive feedback. Mount Lofty House is certainly a beautiful property offering the very best in Adelaide hills luxury. We are very proud of our friendly and professional staff and the service we offer all our guests. We are delighted you made full use of your late check-out time to enjoy a leisurely breakfast and explore our gorgeous grounds. Thank you once again for your feedback and we hope to welcome you back in the near future.

MichySimone1971 2014/08/06
« Beautiful but a bit tired »

A beautiful setting and house but getting tired. Also impossible to get the right temperature in the shower. A romantic dinner was intruded upon by a wedding band singing in the adjoining function room.

Craig D, General Manager at Mount Lofty House - MGallery Collection, responded to this review

Thank you for your comments regarding your stay at Mount Lofty House. We do appreciate all feedback, taking it into consideration, with the express aim of continually improving the services we provide. Our glorious location and property is certainly the perfect setting to enjoy a relaxing time away. We are fortunate to be blessed with beautiful views of the Piccadilly Valley, and our gorgeous gardens, and all in luxurious comfort from our grand historic house. We do regret you found some aspects of your recent visit somewhat disappointing and we hope you will allow us the opportunity in the near future to give you the high standard of service that we love to deliver.

Wendy S 2014/07/19
« Mt lofty house »

Lovely surrounds, pleasant helpful staff. Spacious comfortable room but bathroom a little challenging for seniors with shower over bath, making it a little difficult to access. Expected more comfortable tables and chairs in breakfast room, they were comfortable but definitely not 5 star.

Craig D, General Manager at Mount Lofty House - MGallery Collection, responded to this review

Thank you so much, we appreciate your comments regarding your recent stay at Mount Lofty House. We do pride ourselves on the experience of our guests being in our special and unique house and encourage guests to feel as if they were in their own home, and to enjoy all aspects of the property. Our friendly and professional staff are well able to assist our guests with all their requirements during their stay, and are always ready to help. We are able to offer rooms with a walk-in shower to suit those guests who find the other option challenging, and I am sorry you were not made aware of this on arrival. Once again thank you for sharing your experience, and we look forward to welcoming you back to our Country Manor Estate in the near future.

kevvyj 2014/07/06
« MOUNT LOFTY »

Because of my Gold Card we were upgraded to a suite - wow! The room was extremely comfortable and the view from the balcony was wonderful. We wanted to stay in the Adelaide Hills rather than the City and weren't disappointed. Make no mistake, this is a 5-star property and priced accordingly.

Craig D, General Manager at Mount Lofty House - MGallery Collection, responded to this review

We appreciate your comments regarding your recent stay at Mount Lofty House. It is always a pleasure to receive positive feedback. Our glorious location and property is the perfect setting for a relaxing time away, and we encourage our guests to enjoy every aspect of it. We delight our guests as we provide a spectacular and unique Country Estate experience with the convenience of being only 15 mins from Adelaide’s CBD. Thank you again for sharing your experience and we look forward to welcoming you back to Mount Lofty House in the near future.

Gazza069 2014/06/08
« Tired »

Room was musty,degastation was poor value & overall a disappointing stay. Our waiting staff in the restaurant was the highlight of the dining experience. This wasn't the first time we have stayed there but it was a let down from previous visits.

Craig D, General Manager at Mount Lofty House - MGallery Collection, responded to this review

Thank you for your comments regarding your most recent stay at Mount Lofty House. We do appreciate all feedback, taking it into consideration, with the express aim of continually improving the services we provide. It is always a disappointment when we become aware of a guest who has a less than satisfactory experience for any reason. Acknowledging each guest has high expectations from the moment they choose to stay at Mount Lofty House, we endeavour always to give the very best service, and our dedicated staff work hard to achieve this, for every aspect of your stay. We do regret the disappointing experience on this most recent visit and we do hope you will allow us the opportunity to, once again, give you the high standard of service that you have naturally come to expect and enjoy.

Joanne K 2014/05/28
« relaxing spot »

We stayed 1 night in a spa room with balcony 4 our 31st wedding anniv & it was absolutely beautiful. Room, bed, view was fanastic. We normally do cheaper accom & thought this more costly but nice 2 b spoilt:-)

Craig D, General Manager at Mount Lofty House - MGallery Collection, responded to this review

We very much appreciate your comments regarding your recent stay at Mount Lofty House. It is always a pleasure to receive positive feedback. We are fortunate to be blessed with breathtaking views of the Piccadilly Valley and surrounding Adelaide Hills. Our restaurants, accommodation rooms and garden areas can all be enjoyed with the serenity of this amazing region. Thank you again for sharing your experience, and we look forward to welcoming you back to Mount Lofty House and ‘spoiling’ you once again.

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