Hotel - Mercure Hurghada Hotel
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Mercure Hotel

Mercure Hurghada Hotel

Safaga road km 12 
  HURGHADA
EGYPT

3,279 reviews
TripAdvisor Rating Based on 3,279 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI in the communal areas
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI in the communal areas
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • HURGHADA INTL APT
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • Early Check-in
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Tennis
    • Clay tennis court (Paying)
    • Outdoor tennis court (Paying)
    • Tennis (Paying)
  • Beach and water sports
    • Boat excursions (Paying)
    • Glass bottom boat (Paying)
    • Parasailing (Paying)
    • Private beach (Paying)
    • Snorkelling/Scuba diving center (Paying)
  • Other sports activities
    • Boules/petanque
    • Football
    • Horse riding (Paying)
    • Squash court (Paying)
    • Table tennis (Paying)
    • Volley ball facilities (Paying)

Catering

  • 2 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Meticulously designed for relaxation and comfort, each of the 312 rooms offer breathtaking views and facilities to meet with your requirements and adapt to your personality

  • 469 rooms
  • 120 connecting rooms
  • Crib on request
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Web TV
    • TV room service ordering
    • Satellite/cable colour TV
    • Crib on request
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hurghada Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 3,279 reviews

mohamed m 2016/09/24
« very nice hotel »

the hotels is very nice. the staff is very helpful and very active and smart . the food is good but not varities. the beach is amazing. the room is clean. animation show too short it is just one hour for adult and half an hour for kids and i think they are not professional. Finally, i recommended this hotels to all family and friend. Thanks for Mercure staff you made my trip is wonderful.

Atta E, General Manager at Mercure Hurghada Hotel, responded to this review

Dear Mohamed, Mercure Hurghada entire team would like to express their sincere gratitude for your kind feedback. We are glad to know that you have spent an enjoyable holiday. As an international hotel, our guests are coming from all over the world and it’s not always easy to satisfy the different taste of over 14 nationalities. With pleasure, I shall transmit your appreciation to all the staff. We are waiting for your next visit soon. Atta EL DESSOUKY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis

ernsth999 2015/10/03
« Windsurfing at the Mercure »

We went to the Mercure for Windsurfing at the new Harry Nass. Windsurfing was great there and so was the Mercure hotel. Rooms are clean and quiet and beds are very comfortable (Luckily we had a room which was not close to the new construction. We heard people complaining about the construction noise starting at 6a.m.). Restaurants and food is varied and top quality. We will certainly return asap.

Atta E, General Manager at Mercure Hurghada Hotel, responded to this review

Dear Guest, Thank you very much for choosing Mercure Hurghada for your recent stay in Egypt . Your feedback is very important for us and we would like to thank you for your positive review posted online . I am extremely delighted that you have taken pleasure in our multiple facilities and admired our services style, along with our Harry Nass windsurfing center, they are very professional and passionate by their job and are always happy to share their passion with our guest. We are waiting for your next visit soon. Atta EL DESSOUKY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis

gottfried368 2015/02/08
« Hotel OK, price/performance ratio OK - Hotel Taxi cheats customers »

Somewhat disturbing experience with the Hotel Taxi service: according to official price list a trip to the airport was EUR 10,- which equals ca. L.E. 90, but the guy at the desk asked L.E. 150. Taxi driver eventually (presumably having a deal with other locals waiting at the airport) dropped us off at the wrong terminal which was totally deserted at 3 a.m. Just as we got out the driver immediately left and we were surrounded by locals asking us what we wanted there. They mentioned something about a shuttle bus that was supposed to come every 15 minutes (not likely at that time of the day) and that took us to the right terminal. Even they knew that there was only one flight leaving at that time. When it became clear there was no bus (walking to the other terminal was not possible) they "organised" someone who would drive us over. The offer was L.E. 10, but as we arrived at the other terminal (a ride of some 3 km) the driver suddenly insisted on getting EUR 10. What followed was a discussion that only ended when I said I'd call the police. And the worst part was that with all that hassle we arrived 10 minutes after check in closed and missed the flight! With all due respect for the current economic and political situation, I would expect the hotel only collaborate with people and taxi companies that do not fool customers

Atta E, General Manager at Mercure Hurghada Hotel, responded to this review

Dear Guest, We would like first to thank you for your comment posted on Tripadvisor. Also, we would like to thank you for bringing up the case. Kindly be informed that we investigated the issue with the taxi office and that they received a warning letter from our side. We are looking forward to serve you again at our hotel. Atta EL DESSOUKY General Manager MERCURE Hurghada ACCOR BRANDS : Sofitel, Novotel, Pullman, Ibis

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