Hotel - ibis Sydney Darling Harbour
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Ibis Hotel Hotel

ibis Sydney Darling Harbour Hotel

70 Murray Street  Darling Harbour 
2009  PYRMONT
AUSTRALIA

2,474 reviews
TripAdvisor Rating Based on 2,474 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility facilities
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility facilities
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Conventions hotel
See all services

Hotel location

Our rooms

ibis Sydney Darling Harbour offers 256 rooms, with views over the bustling suburb of Pyrmont or of Darling Harbour and the stunning Sydney city skyline.Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Choose a Darling Harbour View Room to make the most of our panoramic city views.

  • 256 rooms
  • 100% non-smoking hotel
  • 10 connecting rooms
    • Emergency exit map
    • Radio in room
    • High speed transmission line
    • Coffee/tea making facilities
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Sydney Darling Harbour

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 2,474 reviews
Richard W 2017/06/19
« Very convenient to all »

This is the second time we have stayed I think that speakers for itself.I am currently trying to organise a 70th if it comes off we will stay there again.Rooms a bit small but ok for us.The deal I organised did not have breakfast but on arrival breakfast was included(a bonus)

NovotelSydneyDHH, General Manager at Ibis Sydney Darling Harbour, responded to this review

Dear Richard W, Thank you for taking the time to post feedback following your recent stay and that you again had a wonderful time. I will certainly share your comments with the rest of the team here and hopefully we will get to see you back here again for a very special occasion. Regards, Andrew H.

dougbA4325IU 2017/06/15
« Weekend away »

Had a great time ibis darling harbour absolutely fantastic could not have asked for a better spot and better view from our room. Staff were extremely friendly and helpful and nothing was a problem to them

NovotelSydneyDHH, General Manager at Ibis Sydney Darling Harbour, responded to this review

Dear DoughbA4325IU, Thank you for taking the time to post a review following your recent stay. I certainly appreciate the positive feedback and that you had such a wonderful time whilst visiting Sydney. I will be sure to share your comments with the rest of the team and look forward to welcoming you back to the Hotel during future planned visits to Darling Harbour. Regards, Andrew H.

tricia007 2017/05/23
« Problem with front desk, otherwise good »

Printed email received from Ibis with ref number, name etc and handed to front desk agent on arrival. Despite this, young woman at front desk could not find us on the system. After a very long time searching, she had to consult her manager. Eventually checked us in and indignantly asked 'but why does it say that for your name?' Explained that was our SURNAME - she had been trying to find us under my husband's first name e.g. 'Mr Jack Donaldson' she was looking for Jack instead of Donaldson on the system. How could someone be so untrained? Especially with all the information in front of her. Room fine, bed very comfortable, cleaning staff excellent, breakfast good. Will continue staying here in spite of incompetent staff, after all that was just a one-off.

NovotelSydneyDHH, General Manager at Ibis Sydney Darling Harbour, responded to this review

Dear tricia007, Thank you for taking the time to provide feedback following your recent stay. I have taken on board your comments in regards to our Front Desk Agent not being able to find you in the system and also how they responded. I will certainly address this with the person who has just completed training so no doubt we will need to revisit some aspects of the process with them. Once again I thank you for the feedback and hopefully will be able to better serve you in the future. Regards, Andrew H.

749marieanneg 2017/04/27
« Marieanne G »

Great hotel in a great location, Staff always helpful, This visit we had room with a view of city and harbor breathtaking. Easy walk to main shopping area of Sydney, Star Casino, Restaurants/Bars and attractions. Good hotel for couples and families.

NovotelSydneyDHH, General Manager at Ibis Sydney Darling Harbour, responded to this review

Dear 749marieanneg, Thank you for taking the time to post feedback following your recent stay. I am certainly pleased to read that you had and enjoyable time and found both the Hotel well located and the team friendly. I will be sure to share your feedback with the rest of the team and we certainly look forward to welcoming you back during future planned visits to Darling Harbour. Regards, Andrew H, GM.

jeanninep282 2017/03/01
« Basic Accommodation In a Pricey Part of Town »

Very basic hotel and the service was just ok. I found that most of the reception staff did not have English as a first language and I found it quite hard to converse with them. Bar staff were not particularly helpful. Given the location is so expensive I would recommend you stay somewhere not so close to the Harbour for the same price but with better amenities. I stayed here because I had a conference at the ICCC but next time I will stay in Pyrmont or a 10 min walk. Noise transmission between rooms was a real issue!

NovotelSydneyDHH, General Manager at Ibis Sydney Darling Harbour, responded to this review

Dear jeanninep282, Thank you for taking the time to post feedback following your recent stay with us. I appreciate the feedback in regards to both the location and surrounding noise given the location. Whilst I understand that a number of my team English is not there first language when working in an international destination it brings benefit whilst having guests staying from all around the globe, I am proud that we can converse in over 15 different languages within the Hotel. I certainly hope this would not discourage you from choosing to stay with us again. Regards, Andrew H.

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