Hotel - Mercure Townsville
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Mercure Hotel

Mercure Townsville

166 Woolcock St 
4812  TOWNSVILLE
AUSTRALIA

861 reviews
TripAdvisor Rating Based on 861 reviews
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From 119.00 AUD Non member rate
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Unlimited Free WiFi throughout
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Unlimited Free WiFi throughout
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Outdoor tennis court
  • Billiards/Snooker

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0600 - 2200
    • Opening hours : Week-end 0700 - 2200

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Stylish and contemporary, guest rooms at Mercure Townsville provide a peaceful, relaxing retreat, perfect for retiring to at the end of a long day. Guests looking for hotels in Townsville can choose from a variety of guest room configurations at this modern Townsville hotel, with Superior, Deluxe and Family rooms available. Tastefully appointed and spacious, each guest room features a TV with pay-per-view channels, air-conditioning, wired and WIFI Internet access and views over the lake, pool or gardens.

  • 162 rooms
  • 162 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Townsville

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 861 reviews

Ron1954Sydney 2016/11/09
« Relaxing time »

Had not been to Townsville before so hired a car in Cairns and took a pleasant drive down to the Mecure, Having a car is a good idea as the hotel is on the outskirts of Townsville and if you want to go into the city or have a look around it helps. There is a large shopping centre close by but need a car to get there or take a long walk. The hotel is very well presented and clean, staff friendly and helpfull and being Accorplus members we were treated to welcome drinks and nibbles by the lovely Ruth who made us feel at home and introduced us to other members staying there, Breakfast was a surprise as I have never seen such a buffet in a Mecure hotel and was better than a lot of Novotels I have stayed in and better than a couple of Sofitels in Australia, dinner was also delicious and my only complaint was I prefer potatoe with my steak and not polenta had to order a side dish. If ever back in Townsville would stay again.

MercureTownsville, Guest Relations Manager at Mercure Townsville, responded to this review

Dear Ron1954Sydney, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty with Accor Hotels, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Bartlett

861rolfs 2016/10/14
« Trip to WA/NT »

Our second stay at this facility, The whole complex is a delight!!! Once again the room was excellent situated in a very tropical setting. We very much enjoyed our evening meal in a delightful setting. The meals were well cocked and presented. Check in & out were smooth. We will be coming here again on our next trip. A most satisfying experience. Rolf

MercureTownsville, Guest Relations Manager at Mercure Townsville, responded to this review

Dear 861rolfs, We very much appreciate your great comments regarding your recent stay at the Mercure Townsville. It is always such a pleasure to receive positive feedback. I will be sure to share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Bartlett

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