Novotel Bangkok Bangna 4 stars

Customer review rating (ALL Rating) 4.3/5 405 reviews

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Description

Hotel extras

  • Pool, Massage and Fitness Centre

  • Restaurants with various types of cuisine

  • Newly renovation meeting room as you need

  • 25-minute drive from Suvarnabhumi Airport

Our accommodation(s)

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Hotel location

Novotel Bangkok Bangna

333 Srinakarin Road, Nongbon, PRAVET
10250 BANGKOK
Thailand

GPS:13.673125, 100.646713

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  405 reviews

TripAdvisor Rating  4.0/5  1,018 reviews

Inexpensive room, near the airpprt

Customer review rating 4.0/5

Kcn Business - Confirmed reviews ALL

This place is good for a short stay if you need to travel to the airport. The staff is great. The accor status was well recognized. I liked the check and the room upgrade. However the place is quite dated and needs renovation.

Dear Ukrit M., We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amy Asst. Guest Experience and Loyalty Manager

Staff has fully service in mind

Customer review rating 4.5/5

Atichart A. Couples - Confirmed reviews ALL

Perfect renovated room

Dear Atichart A., We very much appreciate your comments regarding your stay at the Novotel Bangkok Bangna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope Sincerely, Amy Asst. Guest Experience and Loyalty Manager

A budget stay worth giving a miss

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

This is a budget hotel from Novotel around 25 kms from Bangkok Suvaranabhoomi airport. The rooms were not something great to mention and so was the food at the restaurant and in room dining. Expensive cost. Staff are not well versed with English and often do not understand the messages. The cab they provide is actually from Grab and three times more expensive. The worst part is there are 4 coffee machines in the restaurant and none of them work in peak morning.

Dear Girish H., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Bangna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. concerning with Staff are not well in English and other At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amy Asst. Guest Experience and Loyalty Manager

Customer review rating 5.0/5

K. Couples - Confirmed reviews ALL

Nice clean room good breakfast polite staff

Unexpectedly pleasant for an unexpected stay

TripAdvisor rating 4.0/5

Allen F TripAdvisor review

We were transported to the hotel from BKK after cancellation of our outgoing flight, resulting in a 36 hour delay. The hotel staff accepted the surprise onslaught of several hundred tired travellers and put us up with calmness and efficiency. We had multiple meals, mostly at the copious and varied buffet with a mixture of Thai, Chinese, and even European items (not that I was interested in the last). Really very good. I didn’t try the swimming pool, but others said it was pleasant and refreshing. My room was fairly small (although an “executive” upgrade due to my Accor membership), but clean, pleasant, and well-equipped. The checkout process was seamless, including the late checkout to accommodate the late afternoon transport back to the airport. I didn’t explore the area, and it appeared that there may not have been much else to see in the neighbourhood, but I am grateful for the accommodations and good food while we awaited our “next” departure.

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Other web-users rate our hotel

  • 285 reviews 7.4/10 Location
  • 435 reviews 7.1/10 Room
  • 389 reviews 8.3/10 Service
  • 7 reviews 6.2/10 WiFi
  • 213 reviews 8.7/10 Breakfast
  • 208 reviews 7.8/10 Cleanliness
  • 159 reviews 4.2/10 Vibe
  • 122 reviews 4.6/10 Amenities

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