Mövenpick Hotel Auckland 5 stars

Customer review rating (ALL Rating) 4.4/5 2,934 reviews

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Mövenpick Hotel Auckland - Image 1
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Mövenpick Hotel Auckland - Image 4
8 Customs Street East, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • ALLSAFE accredited

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

Our accommodation(s)

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Hotel location

Mövenpick Hotel Auckland

8 Customs Street East
1010 AUCKLAND
New Zealand

GPS:-36.844596, 174.767113

Telephone
Fax +64 9 307 3739

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,934 reviews

TripAdvisor Rating  4.5/5  863 reviews

Certificate of excellence 2024

Enjoyed our stay very much

Customer review rating 5.0/5

Graeme L. G. Couples - Confirmed reviews ALL

We enjoyed the great view from our room

Dear Graeme G., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Auckland. We are delighted that your time with us was so outstanding as providing our guests with an excellent experience is very important to us. I'm sure other travellers would appreciate your thoughts and experience which you can share on Tripadvisor, using the following link: https://www.tripadvisor.co.nz/Hotel_Review-g255106-d257792-Reviews-Movenpick_Hotel_Auckland-Auckland_Central_North_Island.html On behalf of the team and myself we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Slattery Hotel Manager

Good stay

Customer review rating 4.5/5

Greg B. Families - Confirmed reviews ALL

Very pleasant

Dear Greg B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Slattery Hotel Manager

Excellent location close to all public transport

Customer review rating 4.0/5

David W. Couples - Confirmed reviews ALL

Reception great and all staff friendly. I would Ieave crab sliders off the menu other.

Dear David W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Slattery Hotel Manager

Excellent service

TripAdvisor rating 5.0/5

kyjowill Business - TripAdvisor review

I love staying at the Mövenpick Auckland. The service is outstanding. From Eliza who runs the breakfast in the morning to the front counter team it is terrific. For someone who travels a lot, it makes you feel like it is home. I will continue to stay there for this simple reason. Thank you!

Kia ora kyjowill Thank you for your wonderful review. Eliza is an amazing asset to the hotel and team, thank you for mentioning her she will be very happy. We do hope to see you again. Ngā Mihi Sean Slattery

Overall good experience, but WiFi needs urgent upgrading

TripAdvisor rating 4.0/5

Gerry_W_Reisenberger Business - TripAdvisor review

This only was a short one night visit due to various business meetings during the day, and me flying back the next day. The rooms are a bit small, but done up nicely, clean and comfortable. Staff was attentive, breakfast is not sumptuous but sufficient. Given the central location, a lot of business visitors are to be expected and hence my one “gripe”: The WiFi really needs to be improved. While it’s easy to connect, the speeds are atrocious and even trying fetching and responding to basic e-mails felt like going back to 33k6 modem days. Let alone if you’d like to do a video conference. I checked with a colleague and it was not just me having issues, so it seems an infrastructure thing. For the rest, given the central location, close to the wharves and offices, recommended hotel for business and leisure.

Kia ora Gerry_W_ Reisenberger Thank you for your review. I do apologise for your Wifi issues, we have recently added strength to some of the floors that were having weaker signals but clearly have not done a good enough job. We will be contacting the company and addressing this immediately. Thank you for sharing and recommending that we have a great location for business and leisure. Ngā Mihi Sean Slattery

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Other web-users rate our hotel

  • 1,232 reviews 9.5/10 Location
  • 1,633 reviews 7.8/10 Room
  • 1,564 reviews 8.4/10 Service
  • 85 reviews 2.4/10 WiFi
  • 763 reviews 5.3/10 Comfort
  • 639 reviews 7.4/10 Food
  • 529 reviews 8.1/10 Cleanliness
  • 364 reviews 6.9/10 Breakfast

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