Hotel - Mercure Budapest Buda
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Mercure Hotel

Mercure Budapest Buda

Krisztina Korut 41-43 
1013  BUDAPEST
HUNGARY

1,562 reviews
TripAdvisor Rating Based on 1,562 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Tennis (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different categories available. Standard room offers you a very comfortable stay, Privlege room benefite from a wide range of additional services.

  • 390 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Budapest Buda

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,562 reviews

Beldja 2017/02/25
« Mattress »

The service itself in the hotel (personal for example) is good, no issue to mention. But what I did not like is clearly the room, the mattress is terrible, rooms are small, and the room was very hot, impossible to switch off the radiator or yes I switched off but still the room was a sauna..

Aniko N, Manager at Mercure Budapest Buda, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ms. Anikó Nagy General Manager

320frazers 2017/01/28
« Excellent every time »

Excellent hotel. Keenly priced with excellent service and a very good restaurant 'Budavar' with similarly excellent staff. The car parking (outside) is free around the back of the hotel which is also excellent, rather than fighting the ticket machines in Pest. I think it was Laszlo, the main waiter or at least the Senior waiter in the Budavar restaurant who is consistently excellent and attentive. Well done to him. Every time I go to Hungary I will choose this hotel if I can.

Aniko N, Manager at Mercure Budapest Buda, responded to this review

Dear Guest, Thank you very much for taking the time to share your experiences regarding your stay in the Mercure Budapest Buda. It is my great pleasure to receive such a positive review and I am glad to know that my colleagues made your stay enjoyable and memorable. I hope to welcome you back in our hotel soon. Sincerely, Ms. Anikó Nagy General Manager

ICMan215 2016/12/24
« Another underful day in Budapest »

What we can say: No Comments like all the time because we are very satisfied with the all services offered, good value for money, very nice location, the room was very clean(like all the time), warm well coming, breakfast - everything you want and do not want and very well arranged, staff is very polite but if you like to enjoy a great hot chocolate go to the bar and order one day and you reader, you will not be disappointed. Well done and thank you very much for all. Mercure Budapest Buda Hotel staff. Merry Christmas and Happy New Year!

Aniko N, Manager at Mercure Budapest Buda, responded to this review

Dear Guest, What a good read - thank you for the honest feedback you took the time to post on TripAdvisor. I am delighted you enjoyed the facilities and the service provided from the majority of our associates. I appreciate everything you had to say and hope we get to cater to your needs when in Budapest again soon. Again, thank you for your comments. Wishing you Merry Christmas and Happy New Year as well. Sincerely, Ms. Anikó Nagy General Manager

Ildy13 2016/10/11
« Excellent location, spacious room and great breakfast »

Stayed again in Mercur Buda during my business trip that I would recommend both for holiday &business. The room was large & comfortble, professional staff and great breakfast. Location is good for the underground, buses or trams just 15 min away of the city centre. Amazing view to the Buda Castle.

Aniko N, Manager at Mercure Budapest Buda, responded to this review

Dear Guest, What a good read - thank you for the lengthy and honest feedback you took the time to post on TripAdvisor. I appreciate everything you had to say and hope we get to cater to your needs when on business in Budapest again soon. Again, thank you for your comments. Sincerely, Ms. Anikó Nagy General Manager

Its_rajee_vran 2016/09/15
« Cheating and rudely behaviour of serving staff »

I stayed in Budapest Murcure Hotel. I went on a business meeting and we were in group. First for all they told me that i'll be give a welcome drink, but there was no such thing. Another moment I ask the reception " Can I ask you for a help" reception guy rudely replied me " I don't know". This reply was extremely rudely. Now when it come for payment they deduced more money as they mentioned in invoice. Over all I don't suggest this hotel for my fellow if you are going to budapest. my experience was terrible during stay to Mercure Budapest.

Aniko N, Manager at Mercure Budapest Buda, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Budapest Buda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ms. Anikó Nagy General Manager

Conrad L 2016/04/10
« Ideal for a short city break »

Great location at the Budda foot hills.Walking distance to all the main attractions and the transport links. Staff always on hand to help.All reception staff spoke excellent English and were always available to answer any query. Thank you for your excellent service.

Aniko N, Manager at Mercure Budapest Buda, responded to this review

Dear Guest, Thank you so much for choosing Mercure Budapest Buda during your stay in Hungary. We very much appreciate your nice comments. We are very delighted to read your positive experience about the location and hotel overall. It is always good to read that our guests found our staff friendly and helpful. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Special thanks for staying with us next time when you come to Budapest. Sincerely, Nagy Anikó / Ms. Anikó Nagy General Manager

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