Mercure Hotel Hamburg am Volkspark 4 stars

Customer review rating (ALL Rating) 4.3/5 556 reviews

Best price
guarantee
Mercure Hotel Hamburg am Volkspark - Image 1
Mercure Hotel Hamburg am Volkspark - Image 2
Mercure Hotel Hamburg am Volkspark - Image 3
Mercure Hotel Hamburg am Volkspark - Image 4
Albert Einstein Ring 2, 22761 HAMBURG, Germany

Description

Hotel extras

  • A 25-minute walk from the Volksparkstadion (HSV) and the BARCLAYS Arena

  • 1 child under 16 can stay free of charge in the parents’ room.

  • Parking 10 Euro/day in the parking garage subject to availability / Public e-charging on site.

  • Relax in the Volkspark, the VAF sports facility or with a city bike rental

  • Bus lines 2 & 3 stop right in front of the hotel

Our accommodation(s)

Hotel location

Mercure Hotel Hamburg am Volkspark

Albert Einstein Ring 2
22761 HAMBURG
Germany

GPS:53.574836, 9.889451

Telephone
Fax +49 40 89952333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  556 reviews

TripAdvisor Rating  4.0/5  879 reviews

Customer review rating 5.0/5

Doodle Business - Confirmed reviews ALL

Clean and quiet. Close to the business point

Not good a hotel

Customer review rating 1.5/5

Amal O. Families - Confirmed reviews ALL

Beds are bad. No fridage in rooms. Aircondition are very noisy

Not good!

Customer review rating 1.5/5

Alben Families - Confirmed reviews ALL

There was a lot of noise in the room, the bathroom smelled disgusting. The breakfast is quite poor.

All was fantastic

Customer review rating 5.0/5

M. Business - Confirmed reviews ALL

Very glade to stayed there..

Dear Muhammad M., We very much appreciate your comments regarding your stay at the Mercure Hotel Hamburg am Volkspark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cornelia Spiller Gastgeberin

Good stay with an issue

Customer review rating 4.0/5

Ömer Families - Confirmed reviews ALL

Well located hotel, easy to access, nice rooms, polite staff, enjoyed welcome drinks and the breakfast, we are quite happy with the stay. However, how come the curtain of a Mercure hotel room can hang there with 2cm wide cigarette holes? This is unacceptable, I really do not understand.

Dear Omer O., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hamburg am Volkspark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cornelia Spiller Gastgeberin

In partnership with TripAdvisor

Other web-users rate our hotel

  • 730 reviews 8.6/10 Location
  • 1,287 reviews 5.6/10 Room
  • 979 reviews 8.6/10 Service
  • 23 reviews 9.6/10 WiFi
  • 850 reviews 8/10 Breakfast
  • 666 reviews 4.8/10 Comfort
  • 508 reviews 6.9/10 Cleanliness
  • 274 reviews 4.1/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Hamburg

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.