Hotel - Novotel Twin Waters Resort Sunshine Coast
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Novotel Hotel

Novotel Twin Waters Resort Sunshine Coast Hotel

Ocean Drive  Sunshine Coast 
4564  TWIN WATERS
AUSTRALIA

2,971 reviews
TripAdvisor Rating Based on 2,971 reviews
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Novotel Twin Waters Resort Sunshine Coast Hotel

Mid-scale hotel for business or family trips

I would be delighted to personally assist you. GM@twinwatersresort.com.au or +61 499 300 545

Mr Warwick KAHL, Hotel Manager

Unwind between river and ocean in family-friendly 4-star comfort at Novotel Twin Waters Resort Sunshine Coast. Start your day fresh with a lavish buffet breakfast overlooking the lagoon. Indulge yourself with a luxurious spa treatment while the kids have fun on the floating trampoline, kayaking or in the pool at Novotel.

With its spectacular beachside location, Novotel Twin Waters Resort provides the ideal base for guests looking to explore the Sunshine Coast. Guests staying at this impressive Sunshine Coast hotel are within easy reach of Australia Zoo, Underwater World, Mooloolaba, Noosa and the region's lush hinterland, home to the amazing Glass House Mountains and famous Eumundi Markets. Guests travelling further out can visit heritage-listed Fraser Island, with its unique flora and fauna, and stunning inland lakes.

Hotel extras
  • Onsite Cafe, Bar and Buffet Restaurant
  • Private saltwater lagoon
  • Walking distance to the patrolled surf beach
  • Free web corner and paid Wi-Fi in the entire Resort
  • 235 Resort Style Rooms, 126 Suites and 16 versatile event spaces
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children (Paying)
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children (Paying)
  • Golf course 18 holes  (Nearby)
  • Tennis
    • Hard tennis court (Paying)
    • Outdoor tennis court (Nearby)
    • Tennis (Paying)
  • Beach and water sports
    • Kayaking
    • Private beach
    • Sailing facilities
    • Wind surfing facilities
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Outdoor sports
    • Archery (Paying)
    • Billiards/Snooker
    • Jogging track
    • Table tennis (Paying, Nearby)
    • Volley ball facilities

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11.30am - 10pm
    • Opening hours : Week-end 11.30am - 10pm
  • Drink vending machine

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Twin Waters Resort Sunshine Coast

Ocean Drive
Sunshine Coast
4564
TWIN WATERS
AUSTRALIA

Tel: (+61)7/54488000
Fax: (+61)7/54488001

Check-in from 14h00
Check out up to 10h00
Access and transport
  • MAROOCHYDORE : BUS TERMINAL, DOMESTIC AIRPORT
  • MAROOCHYDORE At 9.7km / 6.03 miles
  • SUNSHINE COAST AIRPORT At 9.7km / 6.03 miles
  • NAMBOUR At 20km / 12.43 miles

GPS : -26.631233, 153.097443

Our rooms

Visitors looking for hotels in the Sunshine Coast can choose from an extensive selection of accommodation options at Novotel Twin Waters Resort. This impressive Sunshine Coast hotel features 361 guest rooms and suites, each offering everything needed fora relaxing stay. Spacious and tastefully appointed, each room provides a peaceful retreat, featuring comfortable bedding, air-conditioning, a TV with pay-per-view channels and room service ordering, a microwave, tea and coffee facilities and an ensuite.

  • Suite
    Suite

    Large, well designed, the Suite includes a bedroom, lounge/dining area and a bathroom. It offers unbeatable facilities with a kitchenette, spa and balcony or patio, plus one king bed and one double sofa bed. Up to 2 adults and 2 children.

  • Standard Room
    Standard Room
  • Superior Room
    Superior Room

    A modern, spacious room with one queen or two double beds, plus lush gardens with a patio or balcony and views of the lagoon. Up to 2 adults and 2 children.

  • 361 rooms
  • 361 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Pay per view channel(s)
    • Video games on TV in room
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Drink vending machine
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

GRABIT & GO COUNTER Restaurant
Photo non contractuelle / Strictly non binding
Lunch 11:30 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 15:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

GRABIT & GO COUNTER Type of cuisine: Other cooking style


An innovative takeaway option. Orders can be phoned through and collected at the entrance to Nouveau Restaurant. Served in takeaway containers, the food can be enjoyed anywhere around the resort. Room delivery is available for an additional fee.

Find out more and book
THE DELI CAFE Restaurant
Lunch 08:00 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 14:00 - 17:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE DELI CAFE Type of cuisine: Cafe


The Deli Cafe is centrally located in the main foyer. The Deli offers a large range of grocery products, a bottle shop selection and a range of fine coffees and teas. The flair of our pastry chef is reflected in the delicious savories and pastries.

Find out more and book
NOUVEAU RESTAURANT Restaurant
Photo non contractuelle / Strictly non binding
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

NOUVEAU RESTAURANT Type of cuisine: International


Nouveau Restaurant is a cosmopolitan buffet style restaurant offering indoor and outdoor al fresco dining with lagoon and garden views. Open 7 days for breakfast and dinner, serving lunch on weekends only. Bookings recommended for groups of 8 or more

Find out more and book
See all our restaurants
AQUA LOUNGE AND BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

AQUA LOUNGE AND BAR


The activity centre of the resort, Aqua Lounge + Bar is a stylish sports bar which offers an all day snack menu. It is the ideal place to catch up on recent sporting activities with friends.

See all our restaurants and bars

Your meetings and events

Novotel Twin Waters Resort Sunshine Coast Meeting Room

Our meeting rooms


  • Number of meeting rooms: 14
  • Maximum size: 1,125 m²
  • Maximum capacity: 1,400
  • Maximum banquet capacity: 800

Our customer reviews for Novotel Twin Waters Resort Sunshine Coast

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 2,971 reviews
traceywI2342LL 2017/01/15
« Disappointing »

We stayed here recently and found it very disappointing, the whole place needs a refurb, the room was not the cleanest and the bed was very uncomfortable. The service was pretty non existent!!! We won't be returning.

GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi traceywI2342LL, Thank you for your feedback regarding your stay. It is indeed disappointing that you the resort did not meet your expectations. I note your feedback in regards t our resort bedding which will be shared with our suppliers in this area as the resort has recently upgraded all of our in room bedding, again our apologies for the impact this had o your stay. The resort team does hope that we are able to welcome you back agin in the future.

Vicki T 2016/12/31
« Top place for a big family celebration »

There were 17 of us from Aussie and overseas. Each family had their own accomodation. Rooms were big enough for 2 adults, bit cramped for family of 4 but there were 2 bedroom options. Bigger bar fridge needed. The water activities were brilliant and enjoyed by all the kids young and old. Plenty to keep them occupied. The buffet breakfast was fantastic every morning. The furniture there could do with a revamp. Looking very tired. Had a burger at the Aqua Bar, excellent value for the serving we got. Big tents around the foreshore of the lake were great for getting out of the sun, much needed. Could have another pool for the overflow. Lot of the concrete needs a guerny wash. Staff very friendly. Rooms were serviced well. Dish clearing was brilliant at breakfast. We would definitely stay again.

GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Vicki T, Thank you for your feedback, great to see that the whole family enjoyed their time with us and made the most of the resort activities that are on offer. Thank you also for noting the friendliness of the resort team during your stay. Have a fantastic 2017 and we hope that we can see you back agin soon for another stay.

219diannee 2016/12/26
« Holidaying with the grandchildren »

The resort catered extremely well for people of all ages from babies to grannies. Our grandchildren had a wonderful time, mostly with the water activities, whilst we enjoyed relaxing by the lake or pool. Our room was comfortable and clean, and the resort well laid out and easy to navigate around. Staff was friendly. Overall a very pleasant stay.

GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi 219diannee, Thank you for sharing great feedback regarding your stay with your grandchildren. Great to see that the family made the most of the resort activities, the team hopes that we can welcome you back agin soon.

poss1968 2016/12/16
« Always have a fabulous time here »

Lost count how many times we have stayed here its just a fabulous place to stay. Plenty for everyone to do, and just a short walk to the beach. LOVE the staff here always 1st class service nothing is ever to much trouble. Highly recommend this resort.

GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi poss1968, Thank you for your comments, it is great to see that you enjoyed your return visit. Your comments will certainly be shared with the resort team, we all look forward to seeing you back agin soon.

TNT620002 2016/12/15
« Great Family Place »

Stayed here on the end of a 2 week trip to Bali as an older couple. This place is ideal for families with great things for kids to do all day and into the evening. So probably not the greatest idea for us given this is not us. Very Australian experience with a kangaroo outside balcony one night at midnight. Only real issue was one day room not made up and we did not get back to room until midnight and then had to wait 20 minutes for clean towels.

GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi TNT620002, Thank you for your time in sharing feedback from your recent stay with us. I note you comments in regards to your room not being made up on your return, please accept our apologies for the impact this had on your stay. The team wish you safe travels.

cookaye 2016/12/13
« Fun-filled stay »

Just got back from a 4 day stay and we were so happy! Kids had a lot to do. The resort has a lagoon where we did kayak and aqua fun park. It is also very close to the beach and we were there to watch the sunset and frolic in the sand. We tried both restaurants and loved it. I would have preferred if their buffet breakfast had variety as we were staying and eating for 3 breakkies it would have been lovely to see a change in the hot meals section instead of eggs, sausages, hashbrowns, baked beans all the time :) The room was clean although husband was complaining of a certain smell near one of the corners. We were in one of the ground floors as we had small kids with us which is terrific access to the path that goes around the lagoon.

GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Cookaye, Thank you for sharing your feedback regarding your recent stay with us. Great to see that both you and your family enjoyed your time at the resort and made the most of the activities and location close to the beach.' The team hope that we can see you back agin soon.

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