Hotel - Novotel Twin Waters Resort Sunshine Coast
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Novotel Hotel

Hotel Novotel Twin Waters Resort Sunshine Coast

Ocean Drive  Sunshine Coast 
4564 TWIN WATERS
AUSTRALIA

2,831 reviews
TripAdvisor Rating Based on 2,831 reviews
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Hotel Novotel Twin Waters Resort Sunshine Coast

Mid-scale hotel for business or family trips

Unwind between river and ocean in family-friendly 4-star comfort at Novotel Twin Waters Resort Sunshine Coast. Start your day fresh with a lavish buffet breakfast overlooking the lagoon. Indulge yourself with a luxurious spa treatment while the kids have fun on the floating trampoline, kayaking or in the pool at Novotel.

With its spectacular beachside location, Novotel Twin Waters Resort provides the ideal base for guests looking to explore the Sunshine Coast. Guests staying at this impressive Sunshine Coast hotel are within easy reach of Australia Zoo, Underwater World, Mooloolaba, Noosa and the region's lush hinterland, home to the amazing Glass House Mountains and famous Eumundi Markets. Guests travelling further out can visit heritage-listed Fraser Island, with its unique flora and fauna, and stunning inland lakes.

Hotel extras
  • 10 versatile event spaces
  • 5-minute walk to surf-patrolled beach
  • Themed buffet dining, lounge + bar, takeaway
  • Lagoon- or garden-view rooms, balcony, WiFi
  • Beaches, private lagoon, 18-hole golf, tennis
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI access (Paying)
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children (Paying)
  • Air conditioning
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children (Paying)
  • Golf course 18 holes  (Nearby)
  • Tennis
    • Hard tennis court (Paying)
    • Outdoor tennis court (Nearby)
    • Tennis (Paying)
  • Beach and water sports
    • Kayaking
    • Private beach
    • Sailing facilities
    • Wind surfing facilities
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Outdoor sports
    • Archery (Paying)
    • Billiards/Snooker
    • Jogging track
    • Table tennis (Paying, Nearby)
    • Volley ball facilities

Catering

  • Breakfast buffet
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11.30am - 10pm
    • Opening hours : Week-end 11.30am - 10pm
  • Drink vending machine

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Twin Waters Resort Sunshine Coast

Ocean Drive
Sunshine Coast
4564
TWIN WATERS
AUSTRALIA

Tel: (+61)7/54488000
Fax: (+61)7/54488001

Check-in from 14h00
Check out up to 10h00
Access and transport
  • MAROOCHYDORE : BUS TERMINAL, DOMESTIC AIRPORT
  • MAROOCHYDORE At 9.7km / 6.03 miles
  • SUNSHINE COAST AIRPORT At 9.7km / 6.03 miles
  • NAMBOUR At 20km / 12.43 miles

GPS : -26.631233, 153.097443

Our rooms

Visitors looking for hotels in the Sunshine Coast can choose from an extensive selection of accommodation options at Novotel Twin Waters Resort. This impressive Sunshine Coast hotel features 361 guest rooms and suites, each offering everything needed fora relaxing stay. Spacious and tastefully appointed, each room provides a peaceful retreat, featuring comfortable bedding, air-conditioning, a TV with pay-per-view channels and room service ordering, a microwave, tea and coffee facilities and an ensuite.

  • Suite
    Suite

    Large, well designed, the Suite includes a bedroom, lounge/dining area and a bathroom. It offers unbeatable facilities with a kitchenette, spa and balcony or patio, plus one king bed and one double sofa bed. Up to 2 adults and 2 children.

  • Standard Room
    Standard Room
  • Superior Room
    Superior Room

    A modern, spacious room with one queen or two double beds, plus lush gardens with a patio or balcony and views of the lagoon. Up to 2 adults and 2 children.

  • 361 rooms
  • 361 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Pay per view channel(s)
    • Video games on TV in room
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Drink vending machine
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

GRABIT & GO COUNTER Restaurant
Photo non contractuelle / Strictly non binding
Lunch 11:30 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 15:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

GRABIT & GO COUNTER Type of cuisine: Other cooking style


An innovative takeaway option. Orders can be phoned through and collected at the entrance to Nouveau Restaurant. Served in takeaway containers, the food can be enjoyed anywhere around the resort. Room delivery is available for an additional fee.

Find out more and book
THE DELI CAFE Restaurant
Lunch 08:00 - 16:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 07:00 - 17:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE DELI CAFE Type of cuisine: Cafe


The Deli Cafe is centrally located in the main foyer. The Deli offers a large range of grocery products, a bottle shop selection and a range of fine coffees and teas. The flair of our pastry chef is reflected in the delicious savories and pastries.

Find out more and book
NOUVEAU RESTAURANT Restaurant
Photo non contractuelle / Strictly non binding
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

NOUVEAU RESTAURANT Type of cuisine: International


Nouveau Restaurant is a cosmopolitan buffet style restaurant offering indoor and outdoor al fresco dining with lagoon and garden views. Open 7 days for breakfast and dinner, serving lunch on weekends only. Bookings recommended for groups of 8 or more

Find out more and book
See all our restaurants
AQUA LOUNGE AND BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

AQUA LOUNGE AND BAR


The activity centre of the resort, Aqua Lounge + Bar is a stylish sports bar which offers an all day snack menu. It is the ideal place to catch up on recent sporting activities with friends.

See all our restaurants and bars

Your meetings and events

Novotel Twin Waters Resort Sunshine Coast Meeting Room

Our meeting rooms


  • Number of meeting rooms: 14
  • Maximum size: 1,125 m2
  • Maximum capacity: 1,400
  • Maximum banquet capacity: 800

Our customer reviews for Novotel Twin Waters Resort Sunshine Coast

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 2,831 reviews

garryh577 2016/09/21
« Tranquill Twin Waters »

Perfect location, well laid out, rooms very clean, and amenities catered for all people of all ages. A perfect holiday location. Staff in particular were very helpful. Only issue we had was that parking was inadequate when the venue is fully occupied. This needs to be addressed longer term. Otherwise, we will be back but for a longer stay.

Kristie B 2016/07/21
« In need of some TLC »

One meal was served with moldy capsicum. The rooms are in need of renovation, especially the bathrooms. Staff are friendly. Location is great for the Sunshine Coast. Venue is tidy & clean. Check in & out was easy.

GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Hi Kristie B, Thank you for taking the time to leave feedback for us regarding your recent stay with your family. My sincere apologies for our room’s appearance and some Food and Beverage offerings that you experienced during your stay, not meeting your expectations. I am pleased that you enjoyed the team members you encountered as well as the resort location. I do hope that we can welcome you back again soon for another visit.

jimdalby2012 2016/06/18
« Still doing a great job! »

Never mind some of the negative reviews that are about. It was and still is a great resort. We stayed there in June 2016. Extremely happy with everything. Whether that be food, drinks, service, rooms, parking, atmosphere, location or cleanliness - all very good. I have stayed there a number of times. The only confusing issue over many years is the room number directional signage. Wish I could have a go of fixing them! But that is just one thing among the many positives. Thank you.

ReenaDon 2016/06/04
« 20th Anniversay weekend. »

Rooms, location and service was good. Disappointed with their meals. Despite informing the hotel of my dairy intolerance, I was still served dairy breakfast.I had to return some food. Unfortunately due to still being hungry form having cereal, I ate a pastry and was sick for awhile. So much for a weekend away. Seafood buffet was average and of course no dairy free hot foods or desserts. Breakfast was good and there were some gluten free food but no dairy free waffles, pancakes or scones. Upon checkout, the receptionist did not make any eye contact or even ask about our stay. Little disappointed that she didn't care about her guests. Overall, the room were very good (over the water bungalows), the service was great especially from the restaurant (Fijian man called Ratu and the Indian girl) and the location is just beautiful. Disappointments, the meals and check out. Would I return? Definitely but next time I shall go prepared with food.

GMtwinwaters, General Manager at Novotel Twin Waters Resort, responded to this review

Dear ReenaDon, Happy anniversary, thank you for celebrating it at Novotel Twin Waters Resort. Please accept my apologies for not meeting your expectations ion catering for your Dietary requirements; please be assured that I will be sharing this with the team personally as being able to cater for all dietary requirements is an area that we pride ourselves on. Thank you for mentioning Semi and Grace as two staff that made a difference to your stay, I look forward to sharing this with them personally. I am pleased that you are looking at returning, The team look forward to welcoming you back again soon.

lizalouise 2016/05/22
« Lovely long weekend away »

We had such a good firsy experience last year we had to come back. We had a lovely time. They do a great job of catering to a variety of stay types. Although the big attraction seems to be young families, as a couple we still enjoyed ourselves. The dining staff were very helpful with special requests and the food was of good quality. The beds are comfortable and I'm a huge fan of the big spa baths in the larger rooms. I haven't given 5 stars only because of a couple things. It felt like the whole place would benefit from a really good deep clean - things like dusty corners and grubby looking booths. It still felt clean, just like it's due for a makeover. We also felt we would have had a better experience at an external day spa - however the staff were lovely.

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