Hotel Novotel Twin Waters Resort Sunshine Coast
4564 TWIN WATERS
4564 TWIN WATERS
Unwind between river and ocean in family-friendly 4-star comfort at Novotel Twin Waters Resort Sunshine Coast. Start your day fresh with a lavish buffet breakfast overlooking the lagoon. Indulge yourself with a luxurious spa treatment while the kids have fun on the floating trampoline, kayaking or in the pool at Novotel.
With its spectacular beachside location, Novotel Twin Waters Resort provides the ideal base for guests looking to explore the Sunshine Coast. Guests staying at this impressive Sunshine Coast hotel are within easy reach of Australia Zoo, Underwater World, Mooloolaba, Noosa and the region's lush hinterland, home to the amazing Glass House Mountains and famous Eumundi Markets. Guests travelling further out can visit heritage-listed Fraser Island, with its unique flora and fauna, and stunning inland lakes.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : -26.631233, 153.097443
Visitors looking for hotels in the Sunshine Coast can choose from an extensive selection of accommodation options at Novotel Twin Waters Resort. This impressive Sunshine Coast hotel features 361 guest rooms and suites, each offering everything needed fora relaxing stay. Spacious and tastefully appointed, each room provides a peaceful retreat, featuring comfortable bedding, air-conditioning, a TV with pay-per-view channels and room service ordering, a microwave, tea and coffee facilities and an ensuite.
Large, well designed, the Suite includes a bedroom, lounge/dining area and a bathroom. It offers unbeatable facilities with a kitchenette, spa and balcony or patio, plus one king bed and one double sofa bed. Up to 2 adults and 2 children.
A modern, spacious room with one queen or two double beds, plus lush gardens with a patio or balcony and views of the lagoon. Up to 2 adults and 2 children.
An innovative takeaway option. Orders can be phoned through and collected at the entrance to Nouveau Restaurant. Served in takeaway containers, the food can be enjoyed anywhere around the resort. Room delivery is available for an additional fee.
The Deli Cafe is centrally located in the main foyer. The Deli offers a large range of grocery products, a bottle shop selection and a range of fine coffees and teas. The flair of our pastry chef is reflected in the delicious savories and pastries.
Nouveau Restaurant is a cosmopolitan buffet style restaurant offering indoor and outdoor al fresco dining with lagoon and garden views. Open 7 days for breakfast and dinner, serving lunch on weekends only. Bookings recommended for groups of 8 or more
The activity centre of the resort, Aqua Lounge + Bar is a stylish sports bar which offers an all day snack menu. It is the ideal place to catch up on recent sporting activities with friends.
Reviews collected from customers who booked on AccorHotels.com
Perfect location, well laid out, rooms very clean, and amenities catered for all people of all ages. A perfect holiday location. Staff in particular were very helpful. Only issue we had was that parking was inadequate when the venue is fully occupied. This needs to be addressed longer term. Otherwise, we will be back but for a longer stay.
One meal was served with moldy capsicum. The rooms are in need of renovation, especially the bathrooms. Staff are friendly. Location is great for the Sunshine Coast. Venue is tidy & clean. Check in & out was easy.
Hi Kristie B, Thank you for taking the time to leave feedback for us regarding your recent stay with your family. My sincere apologies for our room’s appearance and some Food and Beverage offerings that you experienced during your stay, not meeting your expectations. I am pleased that you enjoyed the team members you encountered as well as the resort location. I do hope that we can welcome you back again soon for another visit.
Never mind some of the negative reviews that are about. It was and still is a great resort. We stayed there in June 2016. Extremely happy with everything. Whether that be food, drinks, service, rooms, parking, atmosphere, location or cleanliness - all very good. I have stayed there a number of times. The only confusing issue over many years is the room number directional signage. Wish I could have a go of fixing them! But that is just one thing among the many positives. Thank you.
Rooms, location and service was good. Disappointed with their meals. Despite informing the hotel of my dairy intolerance, I was still served dairy breakfast.I had to return some food. Unfortunately due to still being hungry form having cereal, I ate a pastry and was sick for awhile. So much for a weekend away. Seafood buffet was average and of course no dairy free hot foods or desserts. Breakfast was good and there were some gluten free food but no dairy free waffles, pancakes or scones. Upon checkout, the receptionist did not make any eye contact or even ask about our stay. Little disappointed that she didn't care about her guests. Overall, the room were very good (over the water bungalows), the service was great especially from the restaurant (Fijian man called Ratu and the Indian girl) and the location is just beautiful. Disappointments, the meals and check out. Would I return? Definitely but next time I shall go prepared with food.
Dear ReenaDon, Happy anniversary, thank you for celebrating it at Novotel Twin Waters Resort. Please accept my apologies for not meeting your expectations ion catering for your Dietary requirements; please be assured that I will be sharing this with the team personally as being able to cater for all dietary requirements is an area that we pride ourselves on. Thank you for mentioning Semi and Grace as two staff that made a difference to your stay, I look forward to sharing this with them personally. I am pleased that you are looking at returning, The team look forward to welcoming you back again soon.
We had such a good firsy experience last year we had to come back. We had a lovely time. They do a great job of catering to a variety of stay types. Although the big attraction seems to be young families, as a couple we still enjoyed ourselves. The dining staff were very helpful with special requests and the food was of good quality. The beds are comfortable and I'm a huge fan of the big spa baths in the larger rooms. I haven't given 5 stars only because of a couple things. It felt like the whole place would benefit from a really good deep clean - things like dusty corners and grubby looking booths. It still felt clean, just like it's due for a makeover. We also felt we would have had a better experience at an external day spa - however the staff were lovely.
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