Hotel - Novotel Madrid Campo de las Naciones
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Novotel Hotel

Novotel Madrid Campo de las Naciones hotel

C/Amsterdam, n°3  Campo de las Naciones 
28042 MADRID
SPAIN

930 reviews
TripAdvisor Rating Based on 930 reviews
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Select your dates 75.00 EUR

Hotel Novotel Madrid Campo de las Naciones

Mid-scale hotel for business or family trips

Enjoy the modern facilities at the Novotel Madrid Campo de las Naciones hotel. In a quiet area, the hotel boasts excellent access to Puerta del Sol, 30 minutes away by metro, and the IFEMA exhibition center, a 5-minute walk away. It is home to nine meeting rooms and rooms that boast a contemporary design with every comfort, including complimentary WiFi. After a day playing golf on the adjoining course, relax at the poolside bar or in the restaurant and enjoy the Mediterranean cuisine served at Novotel.

Hotel extras
  • 5-minute walk to the metro station
  • Access to nearby sports facilities
  • Seasonal outdoor swimming pool with bar
  • Spacious rooms with extra bed for children
  • Complimentary regular transfer to the airport
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 21  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Well-lit parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 21  EUR
  • 100% non-smoking hotel
  • MADRID-BARAJAS
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi (Nearby)
    • Massage (Paying, Nearby)
    • Solarium
  • Golf  (Nearby)
    • Golf course 27 holes (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-23:30
    • Opening hours : Week-end 06:30-23:30

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Madrid Campo de las Naciones

C/Amsterdam, n°3
Campo de las Naciones
28042
MADRID
SPAIN

Tel: (+34)91/7211818
Fax: (+34)91/7211122

Check-in from 14h00
Check out up to 12h00
Access and transport
  • CANILLEJAS-CAMPO NACIONES : 827, CAMPO NACIONES
  • NUEVOS MINISTERIO-CAMPO NACIONES : 122-112-104, CAMPO NACIONES
  • NUEVOS MINISTER - CAMPO NACIONES : 8, CAMPO NACIONES
  • MADRID-BARAJAS At 4km / 2.49 miles  - Shuttle free
  • TORREJON AFB At 10km / 6.21 miles
  • TORREJON AFB At 10km / 6.21 miles
  • FERIA DE MADRID A-10 At 3km / 1.86 miles
  • FERIA DE MADRID M-40 At 1km / 0.63 miles
  • ATOCHA At 8km / 4.97 miles
  • CHAMARTIN At 5km / 3.11 miles

GPS : 40.462482, -3.614470

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Executive Room
    Executive Room

    The Executive Room, with queen-size bed, combines modern decor with comfort and innovation. Free additional services: WiFi, Nespresso coffee machine, soft drinks and tea, bathrobe and a wide range of welcome products.

  • Superior Room
    Superior Room

    A modern spacious room with King bed, en suite bath/shower, sofa bed, large ergonomic work area, 26" LCD TV with pay movies and internet access, broadband connection, hair dryer, minibar, tea/coffee. Up to 2 adults and 2 children.

  • Suite
    Suite

    Large, well-designed, the suite includes two bedrooms and a bathroom. It offers unbeatable facilites: two flat screen TV's, bath robes and unlimited access to our fitness... Up to 2 adults and 2 children.

  • Standard Room
    Standard Room

    A spacious room with King bed, en suite bath or shower, sofa bed, work area, TV with pay movies and internet access, broadband connection, hair dryer, safe and tea/coffee. Up to 2 adults and 2 children.

  • 246 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 246 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Computer
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

CLARAVIA Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CLARAVIA Type of cuisine: Mediterranean

Find out more and book
BAR NOVOTEL Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR NOVOTEL

SWIMMING POOL BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SWIMMING POOL BAR

See all our bars
See all our restaurants and bars

Your meetings and events

Novotel Madrid Campo de las Naciones Meeting Room

Our meeting rooms


  • Number of meeting rooms: 9
  • Maximum size: 352 m2
  • Maximum capacity: 400
  • Maximum banquet capacity: 230

Our customer reviews for Novotel Madrid Campo de las Naciones

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 930 reviews

BosleyAlderman 2015/07/11
« They really tried hard but it was mostly unsuccessful. »

First, the staff is excellent; they try their best to help you, but they can only work with what they've got; the hotel property itself is not in very good shape. When we checked in, our first room was rather dirty. We also went into the bathroom and found all necessities except a toilet that we ultimately found in a coat closet by the door. We asked to be moved, and were immediately accommodated. No problem until the A/C quit working about 11:00; we tried to live with that until we discovered no sheets under the comforter on the bed. We again asked to be moved and were again immediately accommodated. This time we couldn't find a shower or tub in the bathroom; we learned that it was handicapped accessible and were told it was designed for persons in wheelchairs to be able to roll into the bathroom and then under a shower-head protruding from the wall. This didn't work for me, as all I could imagine is slipping on the floor, getting water all over the place, etc. We asked to be moved again (by now, it's about 1:00 am); the manager personally took us to a room where we finally were able to sleep. Keep in mind, all of this time I had been moving my wife wife's and my luggage from room to room on a baggage cart. All I can say is that they tried, but I was really inconvenienced and had to catch a flight the next day. I wouldn't stay there again. Just FYI for anyone planning to stay here on a visit to Madrid. It's in an industrial park out close to the airport; there's another Novotel closer to the center of town that I've stayed in before; it was much nicer.

Guest E, Guest Experience Service at Novotel Madrid Campo de las Naciones, responded to this review

Dear customer, Thank you for taking the time to tell us about your experience at the Novotel Campo de las Naciones. I would like to take this opportunity to express our sincere apologies for the inconvenience you experienced with our service during your stay. We will take the necessary measures to improve our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Service

Churchinford 2015/07/09
« One Night Stop over »

Room great. Wi Fi good. Reception staff excellent. Car park convenient and secure. The only disappointment was the restaurant. Steak included in a mixed grill plata was inedible as it was so tough. It took two attempts with 12 minutes in between each request to obtain a bill and then when it came the credit card machine failed to produce any paper print out and I was asked to re-enter my PIN a second time which I refused to do. The manager and cashier from the management department were called and I was correct not to input my PIN a second time as the first entry had gone through and been charged. The Manager apologised but the whole incident took 35 minutes to sort out which after a long day of driving and being tired was rather annoying, hence my reason for marking the service as only very good.

Guest E, Guest Experience Service at Novotel Madrid Campo de las Naciones, responded to this review

Dear Customer, We really appreciate your comments regarding your stay at the Novotel Campo de las Naciones. Sorry for the inconveniences experienced during your stay. We hope to see you again in our hotel. Sincerely, Guest Experience Service

2015/01/26
« Not good! »

We arrived out of Bangkok in Madrid to stay at Campo de las Naciones, about 10:40 hours. We could not go into the room to refresh. Then we were not even offered a glass of water! Finally after 12:15 hours we could go to the room. But ALAS: Very bad Cigarettes smoke still hanging in the room. Finally personnel offered another room. Settle in Room number 2 – as explained and booked room was for 3 adults. This room had only 2 beds. And no towels. Again a move was offered to another room. Room number 3 – I had enough of this and ask my wife and my sister from Holland to decide! I was ready to move out altogether. In the process personnel offered to move us to the Pullman next door. I did not want to move again, I just wanted to have a shower and shave after trip from Thailand. Finally stayed in the last offered room – with space and a bed for 3 adults. Novotel Campo de Las Naciones could learn a lot from Asian hospitality, I have stayed in numerous Novotel places in Asia, and if the average Novotel in say Thailand is **** then Campo de Las Naciones is **. Yes stay fanilly was Okay, but the welcome and dis organisation deplorable.

Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, I would like to thank you for taking the time to provide us with such a valuable feedback regarding your last stay with us. Observations from our valued guests always give us the opportunity to improve upon our services and reach our goal of exceeding our guests’ expectations. I would like to check all your details, but I need your stayed dates, name, room number,... and I will send a personalized answer. Kind regards, Guest Experience Manager H1606-GR@accor.com 0034917210070

ioana_daniela_i 2014/12/29
« god breakfast »

it's nice hotel, cosy I may say but they should improve their heating system. I caught a cold now the last time I stayed despite the fact that the air conditioning was set up at the maximum temperature.

Guest E, Guest Experience Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. We are sorry for the inconvenience caused by the heating of the hotel. It must be something ponctual. Please accept our apologies. As compensation for this incident, please contact me for your future stay; we offer a free night at a bed and breakfast in the hotel where I can assist you personally. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia V. Guest Experience Manager H1606-GR@accor.com

Laurent L 2014/07/21
« Functional »

Nothing fancy modern and clean business option. + modern bathroom, spacious room, decent outdoor swimming pool, decent restauran, diversidied beakfast. - Small tv, hard mattress, gym not in the premisses

Guest E, Manager at Novotel Madrid Campo de las Naciones, responded to this review

Dear Mr. Laurent, Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. Thanks for your positives comments and we take not of your negatives comments in order to improve them. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Davis T 2014/04/09
« Pit stop in Madrid »

Stayed for a day in Madrid to conection flights. Shuttle to and from the airport each 30 min, 100 mts from the Metro station. Nothing around, but 30 min by subway to Madrid center. Excelent room and bf

KazBuc 2013/10/31
« good value »

the room was clean tidy and had good features, e.g. the remote control blinds, tea & coffee tray and a nice spacious and powerful walk into shower instead of a bath. Breakfast was both well cooked and extensive - they had both spanish and english hot items (bacon, sausage, chorizo, fried eggs, poached eggs) plus pancakes, pastries, bread, cereal, yoghurt and fruit. they even had small cartons of soya milk. on the downside 2 floors are still 'smoking' i unfortunately was put into one of these smoking rooms as they had no non-smoking rooms left. as i checked in at 1.30pm it seems they run out fast. My room smelt like someone had just put out a cigarette. the location is close to the airport but still costs quite a bit in a taxi as the route is via motorway. the metro station is very convenient. very little in the surrpunding area except the conference centre which is opposite.

H1636DM, Director of operations at Novotel Madrid Campo de las Naciones, responded to this review

Dear KazBuc, Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo De Las Naciones. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Diego Precorvi Director of Operations

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