Mercure Napoli Centro Angioino 4 stars

Customer review rating (ALL Rating) 4.4/5 698 reviews

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Description

Hotel extras

  • Strategic location in the center of Naples; see Naples on foot!

  • Breakfast on a terrace with view of the Maschio Angioino and the sea

  • 5-minute walk from Molo Beverello with boats to Amalfi Coast

  • Easily accessible by car, possibility of affiliated garages

  • Palazzo Reale, Galleria Umberto, Quartieri Spagnoli, "Napoli Sotterranea"

Our accommodation(s)

Hotel location

Mercure Napoli Centro Angioino

Via Depretis 123
80133 NAPOLI
Italy

GPS:40.840234, 14.253838

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Start your day well with a tasty breakfast! A large buffet with sweet and savory dishes on the terrace overlooking Maschio Angioino: taste the typical Neapolitan sfogliatelle and the made in Italy coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  698 reviews

TripAdvisor Rating  4.0/5  1,817 reviews

Certificate of excellence 2024

Poor experience

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

We have stayed and experienced Mercure hotels before; however this one was very much below par. The room quality was poor and not regularly serviced, there were minimal amenities in the bathroom and we were advised by the reception that a lot of the other amenities such as gym and bar were ' a work in progress'. We would not stay in this hotel again for the cost v value

Dear Prasad G., Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Mercure Napoli Centro Angioino

Very good 4 star hotel in a top location

Customer review rating 4.5/5

Peter Friends - Confirmed reviews ALL

I stayed for 5 nights at the Mercure Napoli Centro hotel and I really enjoyed it. My travel companion and I got a free upgrade to a privilege room (I have the Accor Platinum status) which meant much bigger rooms than the normal standard rooms and which also featured a kingsize bed, daily free bottles of water, etc... Hotel staff was mostly very friendly and accomodating.

Dear P, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It's fantastic that you received a complimentary upgrade to a privilege room, providing you with extra space and amenities. We're delighted that our staff's friendliness and accommodation enhanced your experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back again soon for another enjoyable stay. Sincerely, Hotel Mercure napoli Centro Angioino

Surprisingly pleasant

Customer review rating 5.0/5

Tasekban Solo - Confirmed reviews ALL

Location is excellent so is the breakfast and terrace

Dear T, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Napoli Centro Angioino

Good base

TripAdvisor rating 4.0/5

EmmaW790 TripAdvisor review

Good location - not far from airport and half hour walk to central train station where a lot of day tours to Pompeii go from and trains only hour and quarter to Rome. Despite reviews of Naples, never felt unsafe, good array of restaurants etc near by on main roads. Our room overlooked the court yard near restaurant so a little road noise in the evenings - definitely take your ear plugs if a light sleeper! Reception staff very friendly and helpful with booking us taxis to the airport and an Amalfi day trip with Francesco. Rooms basic but clean, fine for a base and we spent very little time there as were out and about all day. Beds quite firm, so depends on preference. Soap and shower gel provided but no shampoo/conditioner. Find it irritating when hotels supply paper cups for in room tea/coffee, surely better for environment to just have normal cups than keep replacing disposable cups. Reasonable breakfast on offer with nice view.

Hotel is very well located for Opera House and other historic attractions

Customer review rating 4.0/5

Deirdre T. Friends - Confirmed reviews ALL

I was very impressed with your staff, always pleasant and happy to help. My only complaint was that there was no bar to meet up with friends. I will return to Naples and the Mercure Napoli.

Dear D, We're thrilled to hear that you found our hotel's location convenient and enjoyed the nearby attractions. Your kind words about our staff truly brighten our day. We appreciate your feedback regarding the bar, and rest assured, we're always looking for ways to enhance our guests' experiences. We look forward to welcoming you back to Mercure Napoli on your next visit to Naples. kind regards Hotel Mercure Napoli Centro Angioino

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Other web-users rate our hotel

  • 413 reviews 9.5/10 Location
  • 433 reviews 7.3/10 Room
  • 434 reviews 9.4/10 Service
  • 32 reviews 4.1/10 WiFi
  • 281 reviews 9.1/10 Breakfast
  • 138 reviews 7.1/10 Cleanliness
  • 128 reviews 8.3/10 Amenities
  • 71 reviews 4.1/10 Value

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