Hotel - Mercure Hotel Potsdam City
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Mercure Hotel

Mercure Hotel Potsdam City

Lange Bruecke 
14467  POTSDAM
GERMANY

580 reviews
TripAdvisor Rating Based on 580 reviews
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Select your dates 78.00 EUR
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Hairdressing salon
  • Porter

Leisure and activities

  • Other sports activities
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 20 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At our 4-star Mercure Hotel Potsdam City, you can choose from Standard or Privilege Rooms or Junior Suites. All 210 rooms and suites are air conditioned and have WIFI. We look forward to welcoming you and your children: Onechild under the age of 12 can stay in your room free of charge. Your pet is also welcome to stay (surcharge of EUR 10/night). Take advantage of our leisure service: You can book boat trips and hire bikes at reception.

  • 210 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Safe deposit box in room
    • Radio in room
    • Crib on request
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Minibar
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Potsdam City

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 580 reviews
Michelle S 2016/12/14
« Great location »

Great location in between the main centre and the shopping mall and river. Nice bar, lovely rooms. However, we were only told when we arrived that we would have a function going on in the room above us for a party that night. So we had to put up with music until late then early morning cleaning. We could have been on another floor I am sure.

Vladimir B 2016/01/23
« It is not a 4 stars hotel »

Only the restaurant corresponds to the 4* category hotel. The room does not: the double room is too small for two people, the glass door in the toilette better suit for a single room. The watrer basin is situated directly in the room; noise insolation of the entrance door is very bad and you can hear all sounds from the corridor. There are no tee cups in the room. It is neccessary to change the materass.

JantsEST 2015/09/09
« Very good! »

Mercure Hotel Potsdam City is very good hotel and has helpful staff. Luxurious breakfast. Only parking may be a little problem but not far away from hotel is possible free parking during night. Price/value very good! Recommended!

Danziger70 2015/05/25
« Good hotel in Potsdam city center »

Very good location - close to city center, just 5 min walk. Nice and helpful staff. Clean and comfortable room. Rich and tasty breakfast and good lunch menu with currywurst. Incredible slow interenet in rooms.

Danilo C, Guest Relations Manager at Mercure Hotel Potsdam City, responded to this review

Dear guest, many thanks for your feedback which is very important for us. We are happy to read your positive words. We can understand, that you would like to have a faster internet. And of course we offer highspeed internet. Please just contact our reception desk at your next stay with us. They will support you to get the connection. We are looking forward to welcome you again. With best regards, your team from Mercure Hotel Potsdam City.

Alan W 2014/09/30
« Generally Good »

Great view from 15th floor. Room comfortable, although occasional gurgles from heating and ventilation system. Very awkward to access shower within the bath, and no non=slip surface - Ibis showers set the standard. Restaurant offered a good selection. I did not notice charge for parking (I did not have a car at the hotel) in the bill until I was at the airport.

pdbkwalker 2014/08/21
« Holiday »

Stayed here for 3 nights. Great location to trains, trams and Potsdam old city. Staff were friendly and helpful with a car rental office as part of the hotel. Very happy with our stay here. Didn't use the restaurant but the bar was nice.

sweetgelato 2014/06/11
« Never again »

This hotel is obviously built using the structure of the high-rise slabs buildings used by the former communist regime when Potsdam was still part of the German Democratic Republic before the Berlin Wall came down. It has a good location in walking distance to the town center and just 5 minutes away from the railway station connecting Potsdam with Berlin in a trip of about 20 minutes. These slab building were called by the locals lockers because of the size of the individual units. The hotel is close to the waterfront and from the 16th floor one has a very nice view over Potsdam and also the waterfront. The entrance, reception, restaurant and lobby look quite nice but just finding the entrance of the parking lot was a nightmare already. The bedrooms are obviously for single night stays as a maximum. They are very cramped, nowhere to put anything down only some hooks to hang some cloths. Even two suitcases were nearly too much for the room. The beds were good and clean. The bathroom a nightmare; too small, chrome and glass screens with one sliding door, bright lights and multi-mirrored. The washbasin was not in the bathroom but in the bedroom since it didn’t fit into the tiny bathroom. For curiosity I have measured the room. The bathroom has a size of about 3 sq. and the bedroom deducting the very small useless corridor entrance only about 12 m2. Towels were thin and awful. 
According to the request we didn’t put the towels on the floor but on the hangers. The next morning they were not re-arranged and the bed was hardly made. The cushions and the quilts were not even flattened but nearly at the same condition as when we left the room. I went down to complain and new towels were brought up and the receptionist promised to make sure that the cleaning staff would do a better job. The reception staff were pleasant, the lifts efficient, air conditioning was ok, the dinner was good, breakfast we didn’t have in the hotel. To add injury to damage we had booked and were in a “ Privilege Room”, i.e. the highest category in this hotel with a rate much higher than in other Accor Hotels during our trip. Unfortunately also the Wi-Fi didn't work properly. This is in no way according to Accor standards and we were very disappointed with this experience.

Albert R 2014/05/29
« Potsdam March 2014 »

Wonderfully clean - reasonably priced and fantastic breakfast! The place to stay when you're anywhere near Berln! Trains are convenient and the City of Potsdam is beautiful and eclectic. I recomend it

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