Hotel - Hotel Mercure Wien City
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Mercure Hotel

Hotel Mercure Wien City

Hollandstrasse 3 
1020  VIENNA
AUSTRIA

966 reviews
TripAdvisor Rating Based on 966 reviews
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From 113.00 EUR Non member rate
From 105.09 EUR Member's rate Members’ Rate, join while you book
7.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Well-being (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 9  EUR
  • Babysitting on request  (Nearby)
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Well-being (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
  • Babysitting on request  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30/23:00
    • Opening hours : Week-end 06:30/23:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Something to suit every taste. Choose between our comfortable Standard Rooms, modern Superior Rooms and luxuriously appointed Privilege Rooms.

  • 122 rooms
  • 122 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Hotel Mercure Wien City

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 966 reviews

ionescur704 2016/11/23
« Very good, but where was the fridge? »

We were very pleased with our stay at Mercure Hotel Wien City. The duck was so funny! Just two observations: 1. We found no fridge inside the room 2. The toilet vase was very insecure, seemed like it would broke every time you would use it. Except for that it was exactly what we wanted.

mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Mercure Guest, Thank you for taking the time to review your stay . We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. We are glad, that you liked the small rubber duck in the bathroom, a small attention for our guests. We are surprised that they did not find the minibar, each of our rooms is equipped with one. Thank you for the note regarding the toilet we have repaired this of course immediately My Team and I are looking forward to welcoming you back as a guest hopefully soon. Kind Regards Christina Bonertz Resident Manager

Rajat_goyal 2016/07/18
« Jul 16 »

Good location, 10 minutes or less walk from stephansdom and downtown. Average hotel, nothing bad about it but nothing great either. Rooms are a little small. Got a good deal on club Accor. Breakfast was ok.

mercure_wien_city, Manager at Mercure Wien City, responded to this review

Dear Rajat_goyal, thank you very much for taking the time to review your stay witzh us. I am glad to hear that all in all you had a good time with us and that you enjoyed the convenient location of our hotel. Please feel free to contact us next time prior your arrival that we can allocate a bigger room for you. With best Regards Christina Bonertz Resident Manager

Michelle G 2016/01/15
« Vienna excellent »

The hotel is close to.transport and is central to all the main attractions. Hotel staff excellent with a special mention to the staff in the restaurant who were the most helpful and the breakfast was to die for along with the comfortable bed. Would recommend this hotel in a heartbeat if I returned to Venice.

Anita K, Front Office Manager at Mercure Wien City, responded to this review

Dear Michelle G We very much appreciate your comments regarding your stay at the Hotel Mercure Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards from Vienna David Schiefer

StixsB 2015/12/28
« A short Christmas break in Vienna »

A very clean hotel situated at the northern end of the city. The reception is compact but very adequate and the rooms are warm and welcoming, ideal as a base for exploring the area. All staff are fluent in english and very polite.

David S, Front Office Manager at Mercure Wien City, responded to this review

Dear StixsB, What a pleasure to read your review here on TripAdvisor! We are very happy to read that you had a pleasant stay and you will stay here again: we will be more than happy to welcome you in our property! I send you my best regard! David Schiefer Front Office Manager

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