ibis Melbourne - Hotel & Apartments 3 stars

Customer review rating (ALL Rating) 4.3/5 1,483 reviews

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Description

Hotel extras

  • 1 & 2 bedroom apartments, perfect for families and long stays

  • Only a few minutes walk to Queen Victoria Market, Shopping District and the famous Lygon St

  • Close to the very best of Melbourne shopping, dining & entertainment

  • Free WiFi and large desks. Perfect to work from the comfort of your room.

Our accommodation(s)

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Hotel location

ibis Melbourne - Hotel & Apartments

15-21 Therry Street
3000 MELBOURNE
Australia

GPS:-37.806759, 144.961594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

ibis Kitchen offers continental to a full buffet breakfast, and a menu designed to share with your friends or family. Our Executive Chef creates simple dishes using fresh locally sourced seasonal produce. Children's menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,483 reviews

TripAdvisor Rating  4.0/5  2,120 reviews

Certificate of excellence 2023

Well located and good stay

Customer review rating 3.5/5

Yushan J. Friends - Confirmed reviews ALL

The location is great, the front desk staff was really helpful. Easy and fast check-in process. Thank you to the staff that keeping my online orders before I arrvied.

The night check ins and greetings were great with Abdi as night duty supervisor, He really knows his job :)

Customer review rating 3.5/5

Gman Couples - Confirmed reviews ALL

There was no sugar, tea in our room. Found the room to be pretty cramped actually. The new day staff still need a fair bit of training when it comes to helping customers...some aren't too friendly. Was quite a letdown as over the years we have always stayed at Ibis Therry St, and we have seen many managers come and go. Really miss the friendly connection the hotel used to offer, after all we live 200 kms away, so it's always been an exciting experience in the past.

No issues other than Accor's payment system

Customer review rating 4.0/5

Brett Families - Confirmed reviews ALL

No problems with the Hotel room, staff and location. Accor's "New" payment system is problematic. Pre authorisation and payment glitches seems to be common. As soon as we talked to the hotel about a payment approved then declined once the reconciled, they said it was their new system and had to use a payment terminal "off line" from their system to take payment successfully.

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

Stay was ok. Rooms need a freshen up to match the price being charged and also the reception area. Better to have individual toiletries instead of all in 1 bottle. Double the pillows in the room would also be good. Location is great.

Good stay

Customer review rating 4.0/5

Sarah C. Families - Confirmed reviews ALL

Great place only trouble is the stairs from the carpark to the reception and the drive way to the carpark

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Other web-users rate our hotel

  • 1,531 reviews 9.2/10 Location
  • 1,802 reviews 6.6/10 Room
  • 1,412 reviews 8.4/10 Service
  • 96 reviews 5.5/10 WiFi
  • 776 reviews 7.5/10 Cleanliness
  • 361 reviews 6.5/10 Breakfast
  • 22 reviews 1.4/10 Bar

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