Sofitel Legend Metropole Hanoi 5 stars

Customer review rating (ALL Rating) 4.8/5 3,564 reviews

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15 Ngo Quyen Street, Hoan Kiem District, 100000 HANOI, Vietnam

Description

Hotel extras

  • Award winning gastronomy, Vietnamese, French & European

  • Beautiful garden, outdoor swimming pool, spa & fitness gym

  • Perfect destination for leisure and business trips in Hanoi

  • The very best location near Opera House and Old Quarter

  • Strong character, history, tranquillity in a romantic theme

Our accommodation(s)

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Hotel location

Sofitel Legend Metropole Hanoi

15 Ngo Quyen Street, Hoan Kiem District
100000 HANOI
Vietnam

GPS:21.025616, 105.856115

Telephone
Fax +84 24 3826 6920

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,564 reviews

TripAdvisor Rating  5.0/5  8,656 reviews

Certificate of excellence 2024

Best breakfast buffet you will ever experience!

TripAdvisor rating 5.0/5

cjhn08 TripAdvisor review

This is a lovely hotel with attentive and kind staff and the beds and rooms are very comfortable. The star of our stay though was the breakfast buffet, the absolute best we have ever experienced anywhere in the world! So much variety it was overwhelming, and it was all so good! The tour of the bunker was interesting, but no need to go out of your way to take it, do it if it is convenient to do. The pool bar has a great atmosphere, however our cocktails were, lets say, interesting. But again, wonderful staff, everywhere in the hotel.

Beautiful stay in hanoi

Customer review rating 4.5/5

Julie G. Friends - Confirmed reviews ALL

Fabulous experience and was moved to another room as I couldn't manage shower over bath. The downside to check in is that the staff do the hard sell to get you to upgrade your room or add breakfast. While this is happening another staff member does a hard sell to upgrade your Accor membership. This is not a pleasant experience at check-in. Both hard sells happening from different people at the same time.

The best hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We stayed two nights in April and what a place. First class service, top facilities and amazing staff. Cannot recommend highly enough.

Dear Valued Guest, Thank you for choosing our hotel for your recent stay and for taking the time to share your positive feedback with us. We are delighted to hear that you had a memorable experience and that our first-class service, top-notch facilities, and amazing staff exceeded your expectations. Your kind words and recommendation mean a lot to us, and we are thrilled to have provided you with an exceptional stay. We look forward to welcoming you back in the future and providing you with another unforgettable experience. Thank you once again for choosing our hotel as your accommodation of choice. We appreciate your feedback and hope to have the pleasure of hosting you again soon. Sincerely, George Koumendakos General Manager Sofitel Legend Metropole Hanoi

Excellent

TripAdvisor rating 5.0/5

David T TripAdvisor review

Great location, excellent facilities and top notch service. Our room was not huge but was well laid out and had everything we needed. It was in good condition – and things like the double glazed windows to minimise noise were really appreciated. The buffet breakfast is excellent, with a wide selection of food. The courtyard pool, bar, etc are very relaxing, particularly as a peaceful space in the middle of Hanoi. I found the pillows in the room too soft, but within 15 minutes of a call I had a nice firm pillow delivered to the room. Plentiful drinking water is provided to the room and regularly topped up, which was much appreciated since the temperatures were very hot and humid during our visit. It is not cheap but it is very hard to find fault with the Metropole. Worth a mention – the hotel offers guests a free tour of a bunker complex under the hotel, which was used by hotel guests during the American war. We found the tour very interesting, and hearing the stories of that time from our guide, who was a small boy living in the city at the time, was very moving. You need to book this tour with the concierge earlier in the day.

Charming hotel that does everything right

TripAdvisor rating 5.0/5

DayTrip655950 TripAdvisor review

Booked a premium Opera wing room but upon checking in was asked if I wanted to upgrade to the renovated Heritage wing for $91USD including breakfast. Decided to upgrade as the flight tomorrow morning was 9.30 and breakfast starts at 6am so was doable and I wanted to see how the renovated rooms were like. Anyway I prefer the modern opera wing better as the rooms were brighter and this was due to the color of the furnishing and the size of the windows. But as always the rooms were spotless and immaculate.

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Other web-users rate our hotel

  • 693 reviews 9.5/10 Location
  • 848 reviews 8.5/10 Room
  • 1,784 reviews 9.5/10 Service
  • 526 reviews 9.1/10 Food
  • 511 reviews 9.3/10 Vibe
  • 322 reviews 9.3/10 Breakfast
  • 263 reviews 6.2/10 Comfort
  • 138 reviews 9.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.