Hotel - ibis Birmingham New Street Station
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Ibis Hotel Hotel

ibis Birmingham New Street Station Hotel

21 Ladywell Walk  Arcadian Centre 
B5 4ST  BIRMINGHAM
UNITED KINGDOM

1,473 reviews
TripAdvisor Rating Based on 1,473 reviews
Best price guarantee
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From 55.00 GBP Non member rate
From 52.25 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 55.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 159 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Birmingham New Street Station

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,473 reviews
N7185FAchristopherm 2017/02/15
« Nice hotel but a couple of misleading things »

The staff were very friendly and the hotel and my room couldn't have been any cleaner, but we were told that the bar was 24 hours except when we got in and wanted a drink it was closed and they refused to open it. Also we were told what time breakfast stopped being served on Sunday but not Monday, which finished 2 hours earlier. So I paid £10 for a breakfast I didn't get to eat.

CatalinChirica 2017/02/15
« Mixed feelings »

The location is brilliant! You are close to everything. The room was quite spacious and practical. Staff was very helpful when I have complained about the fact that the heater wasn't working. She offered the change rooms but eventually we just took a spare heater. Bad bit: I have made the Online Check in and even though it clearly stated that no amount will be charged at that moment, I was still charged with £60. I was told it will take a day for the funds to be returned. This has not happened. The hotel was nice, staff was on point. The part when they steal money from your bank account is not so pleasant!!!

Gemma H 2016/11/15
« Okay »

Excellent location however rooms are really small,bathroom was really small too.. bed was comfy but the pillows was so hard.. kept waking up with neck ache. Yes there is noise from the bars and clubs but that didn't bother us as that is what we come for

GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Gemma, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Shamil Sayani Guest Services Manager

leilei569 2016/11/02
« Stylish, convenient location...rooms overpriced. »

This hotel was perfectly situated next to China town and the gay village. Amenities everywhere. Central to loads of shops. The reception was stylish and tastefully decorated. Had to wait a while to check in as was only one person on reception. Nonetheless, the receptionist was friendly. The room wasn't very spacious and the bathroom was extremely tiny. The room smelt of smoke also. Cleanliness seemed okay. I have stayed at other places for similar money and the quality has been superior. I feel the room is overpriced , but you are paying for location. The pillows were too hard.

GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Many thanks for your feedback and I’m sorry that you were disappointed. I am personally looking into this feedback, and if you’d like to contact me, feel free to call on 0121 622 6010 or email me on h1459-dm@accor.com. Kind regards, Shamil Sayani Guest Services Manager

Claire R 2016/10/31
« Good value »

Ideal for a stopover in Birmingham, being a short walk to New Street station and the Town Hall music venue. Beds were comfy, nice shower, and good value deal on the room. Friendly staff and nice bar/breakfast area.

GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Claire, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Shamil Sayani Guest Services Manager

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