Hotel - ibis Birmingham New Street Station
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Ibis Hotel Hotel

ibis Birmingham New Street Station hotel

21 Ladywell Walk  Arcadian Centre 
B5 4ST BIRMINGHAM
UNITED KINGDOM

1,397 reviews
TripAdvisor Rating Based on 1,397 reviews
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Hotel ibis Birmingham New Street Station

Economy hotel for business and leisure

Ibis Birmingham Centre New Street hotel is located within the lively Arcadian Centre in Birmingham's Chinese Quarter, 5 minutes' walk from New Street Station, 2 minutes from Bullring Shopping Centre and directly next to the Hippodrome Theatre. There is convenient public transport access to NEC and very easy acess to ICC. All 159 bedrooms offer air cooling, freeview TV and free WiFi.

Hotel extras

The hotel has 5 meeting rooms accommodating up to 120 delegates. Underground on site car park is available at additional charge. To access it please drive into the loading bay directly to the left of main hotel entrance.

This hotel is Planet 21 Bronze
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
See all services

Hotel location

Hotel - ibis Birmingham New Street Station

21 Ladywell Walk
Arcadian Centre
B5 4ST
BIRMINGHAM
UNITED KINGDOM

Tel: (+44)121/6199000
Fax: (+44)121/6226020

Check-in from 14h00
Check out up to 12h00
Access and transport
  • ALL BUSES C.CENTRE BOUND : CITY CENTRE
  • BIRMINGHAM INT AIRPORT At 19.31km / 12 miles
  • COVENTRY AIRPORT At 48.28km / 30 miles
  • EAST MIDLANDS AIRPORT At 104.6km / 65 miles
  • M 42 / JUNCTION 4 At 12km / 7.5 miles
  • M5 / JUNCTION 3 At 9km / 5.63 miles
  • M6 / JUNCTION 6 At 8km / 5 miles
  • NEW STREET STATION At 0.5km / 0.31 miles
  • SNOW HILL STATION At 2.5km / 1.56 miles

GPS : 52.475146, -1.896525

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • Twin room with 2 beds
    Twin room with 2 beds

    Furnished with our new Sweet Bed by ibis beds and bedding, the inviting ibis room boasts all the features you want most: two cosy beds, ensuite bathroom, hairdryer, tea/coffee facilities, desk, internet & TV with all the best channels.

  • Double room with 1 double bed
    Double room with 1 double bed

    Furnished with our new Sweet Bed by ibis bed and bedding, the inviting ibis room boasts all the features you want most: large double bed, ensuite bathroom, hairdryer, tea/coffee facilities, desk, internet & TV with all the best channels.

  • Family room with 1 double bed + 1 sofa bed
    Family room with 1 double bed + 1 sofa bed

    Furnished with our new Sweet Bed by ibis, the room provides all essential features: 1 double+ 1 sofa bed, en-suite bathroom, hairdryer, tea/coffee facilities, desk, Internet & many TV channels. Charges apply for 3rd person over 12 years old.

  • 159 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

FOGG'S Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

FOGG'S Type of cuisine: International


Fogg's restaurant offers favourite flavours from the four corners of the globe for you to enjoy. The perfect place whether you are travelling alone, or wish to share with friends or colleagues.

Find out more and book
BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


The Bar: a friendly place to get together at any time of day.

See all our restaurants and bars

Your meetings and events

ibis Birmingham New Street Station Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum size: 140 m2
  • Maximum capacity: 120
  • Maximum banquet capacity: 88

Our customer reviews for ibis Birmingham New Street Station

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 1,397 reviews

Gemma H 2016/11/15
« Okay »

Excellent location however rooms are really small,bathroom was really small too.. bed was comfy but the pillows was so hard.. kept waking up with neck ache. Yes there is noise from the bars and clubs but that didn't bother us as that is what we come for

GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Gemma, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Shamil Sayani Guest Services Manager

leilei569 2016/11/02
« Stylish, convenient location...rooms overpriced. »

This hotel was perfectly situated next to China town and the gay village. Amenities everywhere. Central to loads of shops. The reception was stylish and tastefully decorated. Had to wait a while to check in as was only one person on reception. Nonetheless, the receptionist was friendly. The room wasn't very spacious and the bathroom was extremely tiny. The room smelt of smoke also. Cleanliness seemed okay. I have stayed at other places for similar money and the quality has been superior. I feel the room is overpriced , but you are paying for location. The pillows were too hard.

GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Many thanks for your feedback and I’m sorry that you were disappointed. I am personally looking into this feedback, and if you’d like to contact me, feel free to call on 0121 622 6010 or email me on h1459-dm@accor.com. Kind regards, Shamil Sayani Guest Services Manager

Claire R 2016/10/31
« Good value »

Ideal for a stopover in Birmingham, being a short walk to New Street station and the Town Hall music venue. Beds were comfy, nice shower, and good value deal on the room. Friendly staff and nice bar/breakfast area.

GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Claire, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Shamil Sayani Guest Services Manager

Dawson A 2016/10/25
« Great location and excellent service »

We were up for the Indoor Cricket World Cup and were running a bit late. The ease of the online checkin and great service from front of house was much appreciated. We would definitely consider coming back again if in Birmingham.

GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Dawson, I’m so glad that you had an enjoyable time during your stay at ibis Birmingham Centre New Street. I look forward to welcoming you back to the property in the near future. Kind regards, Shamil Sayani Guest Services Manager

SquirrelMcNuggets 2016/08/08
« One extreme to the other »

I stayed 3 nights, the first (Wed) in a double room. I was comfortable and slept well. The next 2 nights (Thur, Fri) I was in a twin with very narrow single beds and with a party going on in the courtyard outside the window. The breakfast was quite horrible, thankfully I only paid for one. The sausages were quite tasty but cold, the hash browns were soggy thanks to having been steamed for god knows how long, the eggs neither looked nor tasted like any eggs I have ever had before, the milk was more like water. Even the 'plate' and spoon could be found fault with. The coffee was OK, but next time I'd pop to the Wetherspoons round the corner instead.

GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, I’m so sorry that you were disappointed by your experience saying with us at ibis Birmingham Centre New Street. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact me on 0121 622 6010 or email me on h1459-dm@accor.com to discuss this further. Kind regards, Shamil Sayani Guest Services Manager

APJB2014 2016/07/17
« Very good stay. »

We stayed as a family for one night whilst in Birmingham to se Mamma Mia. We booked one twin and a double room. Both rooms were very clean and had everything we needed. Check in was seamless and very quick. The staff at reception were very welcoming and polite. After a good nights sleep, we had the buffet breakfast. There were plenty of choices both cooked and continental. Another bonus is the excellent, free wifi which is very fast. Overall, a very pleasant stay.

GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, I’m so glad that you had an enjoyable time during your stay here at ibis Birmingham Centre New Street. I hope we can welcome you back to the property in the near future. Kind regards, Shamil Sayani Guest Services Manager

darrenpsmith70 2016/07/13
« weekend away »

Great location for the city centre shops and nightlife, if you come by car there is a secure underground car park charged at £12. The staff were all very friendly and helpful. The reception area, bar and breakfast area all very nice, with the breakfast itself being very nice with adequate choice and served till 12 on weekends for those who have had a late night. Very disappointed with the room itself though, very small and basic, with ours smelling of damp. Also don't go to this hotel if you want an early night, with a night club behind the hotel it's noisy.

GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Darren, Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points you raised personally, and in the meantime, I hope we can welcome you back to ibis Birmingham Centre New Street very soon. If you would like to discuss your stay further then please do not hesitate to contact me on 0121 622 6010 or via email at h1459-dm@accor.com. Kind regards, Shamil Sayani Guest Services Manager

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