Hotel - ibis Birmingham New Street Station
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Ibis Hotel Hotel

ibis Birmingham New Street Station Hotel

21 Ladywell Walk  Arcadian Centre 
B5 4ST  BIRMINGHAM
UNITED KINGDOM

1,494 reviews
TripAdvisor Rating Based on 1,494 reviews
Best price guarantee
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From 49.00 GBP Non member rate
From 46.55 GBP Member's rate Members’ Rate, join while you book
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Members’ Rate, join while you book
Select your dates 49.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 159 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 5 family rooms
  • 10 connecting rooms
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Birmingham New Street Station

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,494 reviews

DrEsther 2017/03/17
« Good location but noisy »

Good location close to New Strert station, but my room overlooked the terrace of a night club so was unbelievably noisy, even with the windows closed I needed ear plugs. If you stay ensure to ask for a room with an odd number!

N7185FAchristopherm 2017/02/15
« Nice hotel but a couple of misleading things »

The staff were very friendly and the hotel and my room couldn't have been any cleaner, but we were told that the bar was 24 hours except when we got in and wanted a drink it was closed and they refused to open it. Also we were told what time breakfast stopped being served on Sunday but not Monday, which finished 2 hours earlier. So I paid £10 for a breakfast I didn't get to eat.

GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Shamil Sayani Assistant General Manager

CatalinChirica 2017/02/15
« Mixed feelings »

The location is brilliant! You are close to everything. The room was quite spacious and practical. Staff was very helpful when I have complained about the fact that the heater wasn't working. She offered the change rooms but eventually we just took a spare heater. Bad bit: I have made the Online Check in and even though it clearly stated that no amount will be charged at that moment, I was still charged with £60. I was told it will take a day for the funds to be returned. This has not happened. The hotel was nice, staff was on point. The part when they steal money from your bank account is not so pleasant!!!

GM_HotelIBC, Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Catalin, Thank you for sharing your experience with us. I am glad that you had a good time staying with us at ibis Birmingham New Street Station. I do apologise for the confusion with the pre payment of the booking. I shall personally look into this, and in the meantime, if you would like to discuss this further then please do not hesitate to contact me on 0121 622 6010, or via email at h1459-dm@accor.com. Kind regards, Shamil Sayani Assistant General Manager

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