Hotel - ibis Toulouse Centre
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Ibis Hotel Hotel

ibis Toulouse Centre Hotel

2, Rue Claire Pauilhac 
31000  TOULOUSE
FRANCE

925 reviews
TripAdvisor Rating Based on 925 reviews
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From 59.25 EUR Non member rate
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • EARLY CHECK IN FROM 9AM

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 5  EUR
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Web corner
See all services

Hotel location

Our rooms

Welcoming, modern and comfortable, with a cozy bed and functional bathroom. The ibis room has everything you need to enjoy your stay.

  • 178 rooms
  • 162 non-smoking rooms
  • 6 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Toulouse Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 925 reviews

krassimira_d 2017/01/15
« Worst hotel I have stayed in »

The hotel room was not clean. There was hair even on the tiles of the bathroom. The staff didn't allow us to use the parking of the hotel saying it's occupied. At the same time the parking was half free all the time as our window was just opposite it. So, we had to use public paid parking. The lift was next to our room and was very noisy. We could hear it all the night. The hotel is rather expensive and there is no value for the money. The staff was all the time occupied with their PCs and paid no attention to the guests coming in. The service is really bad. Finally, after paying everything and leaving the hotel I received an invoice saying I still have something to pay. Only on the next day I received two correct invoices.

Isabelle_Belgium 2015/11/05
« Location, location, location »

Very well located, 5 mins from Le Capitol, 10 mins from the trains station, 5 mins from the bus stop for the bus fro/to the airport. Staff is friendly and helpful, the room was clean, comfortable and big enough. The TV was noisy (a terrible buzz) but I didn't bother complaining. Overall, a pleasant stay in what can be described a very functional hotel. Good price/quality relation.

Jean-Marc B, Front Office Manager at Ibis Toulouse Centre, responded to this review

Dear Isabelle, We very much appreciate your comments regarding your stay at the ibis Toulouse Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Hélène PUECH-Adjointe de Direction

davidinbrussels 2015/11/01
« Disappointing Ibis »

Having stayed in many, many Ibis hotels over the last few years, all over Europe and beyond, this was the worst experience I have had in any of them. I was very surprised by the ignorance (poor training?) of the staff, being roundly ignored at check in, when there were clearly other staff members available to help. There was no welcome drink which all the other Ibis hotels on my latest trip seemed to manage to have available. We had to change rooms (admittedly speedily) because there were bed bugs crawling all over the bed in our first room. At check-out the receptionist insisted that we had not paid for the room in advance, despite my having a receipt and it took another member of staff to intervene, eventually to show her that we had. The visit was saved from being terrible by the excellent service in the restaurant but, even as a big fan of Ibis, I will not be able to recommend this hotel to anyone.

Jean-Marc B, Front Office Manager at Ibis Toulouse Centre, responded to this review

Dear David, Thank you for taking the time to tell us about your experience at the ibis Toulouse Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ronald SIDNEZ Front Office Manager

sardisjocks 2015/10/21
« Good central location »

Ibis Toulouse Centre is in a good central location, very close to the Capitol area and also about 10 minutes walk to Toulouse Matabieu railway station. It is also close to the Jeanne D'Arc metro and bus station. However it is up a side street and although it is sign posted from the main roads a lack of a secondary sign could easily have you passing it by

Jean-Marc B, Front Office Manager at Ibis Toulouse Centre, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Toulouse Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Hélène PUECH-Adjointe de DIrection

kbarbour3 2015/08/11
« well located »

Close to the centre with easy access to public transport both around town and airport. Would be nice to have some sort of outdoor terrace for a drink and fresh air. Food was good. Airconditioning that chilled was a pleasant Ibis surprise.

Jean-Marc B, Front Office Manager at Ibis Toulouse Centre, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Ibis Toulouse Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie-Hélène PUECH-Adjointe de Direction

Les M 2015/01/22
« Good stay in Toulouse »

Good sized room with a very comfy bed, but with a 'bijou' shower in a 'bijou' bathroom! All staff encountered were really friendly and helpful. Breakfast was perfectly adequate and plentiful. Oh. and the best bit was that we could open the windows! There was hardly any street noise even with them open.

Pierre S 2014/12/08
« Short Business Trip to Toulouse »

I chose the Ibis Centre because the Airport Shuttle dropped me more or less outside, the hotel is located just off a main Blvd, there were plenty of shops and restaurants within walking distance and I found the staff and facilities ideal and good value.

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