Hotel - ibis Hamburg Alster Centrum
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Ibis Hotel Hotel

Hotel ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16 
20099 HAMBURG
GERMANY

1,040 reviews
TripAdvisor Rating Based on 1,040 reviews
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Select your dates 84.00 EUR

Hotel ibis Hamburg Alster Centrum

Economy hotel for business and leisure

Those traveling by bus or train will appreciate the location of the ibis Hamburg Alster Centrum, which is located right by Hamburg main train station and the bus station. It also enjoys great transport links with the U-Bahn (underground) and S-Bahn (cityrail). Our hotel has 165 air-conditioned rooms and WIFI. The reception is open 24/7 and drinks are available around the clock. We have a meeting area for events. Park your car in the hotel's indoor car park with CCTV.

Hotel extras

As the name suggests, the ibis Hamburg Alster Centrum lies alongside the Alster river, and some of its rooms enjoy a wonderful view over these famous waters. Many other places of interest are just a short walk from the hotel.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Buffet breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Air conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Buffet breakfast
  • 1 bar(s)
  • Snacks

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - ibis Hamburg Alster Centrum

Holzdamm 4-12 + 16
20099
HAMBURG
GERMANY

Tel: (+49)40/248290
Fax: (+49)40/24829999

Check-in from 15h00
Check out up to 12h00
Access and transport
  • S1, S21, S3 : S1, S21, S3, HAUPTBAHNHOF
  • U1, U2, U3 : U1, U2, U3, HAUPTBAHNHOF
  • BREMEN At 120km / 75 miles
  • HAMBURG FUHLSBUETTEL At 12km / 7.46 miles
  • HANNOVER At 130km / 81.25 miles
  • HORN At 10km / 6.25 miles
  • OTHMARSCHEN At 24km / 15 miles
  • VEDDEL At 18km / 11.25 miles
  • DAMMTOR At 3km / 1.88 miles
  • HAUPTBAHNHOF At 0.5km / 0.31 miles

GPS : 53.556984, 10.004152

Our rooms

For your own personal wellbeing, all 165 rooms have individually adjustable air conditioning. Soundproofing and innovative beds will ensure you enjoy a relaxing, restful night's sleep. With free WIFI and TV with a wide range of Sky channels.

  • Room with 2 single beds equipped with the new bedding
    Room with 2 single beds equipped with the new bedding

    The two Sweet Bed by ibis beds offer unique sleeping comfort. Soundproofing and adjustable air conditioning guarantee a relaxing night's sleep. Free 24-hour WIFI, a desk and a flatscreen TV with Sky channels are also included.

  • Room with 1 double bed + 1 single bed, new sleep-easy concept
    Room with 1 double bed + 1 single bed, new sleep-easy concept

    Three factors guarantee a peaceful and relaxing night's sleep - the innovative Sweet Bed by ibis comfort, soundproofing and adjustable air conditioning. Free 24-hour WIFI, a desk and a flatscreen TV with a wide range of Sky channels are also included.

  • Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept
    Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

    The spacious Sweet Bed by ibis double bed is ideal for 1 or 2 people. Your room is soundproofed and features adjustable air conditioning as well as free WIFI round the clock, a practical desk and a flatscreen TV with a wide range of Sky channels.

  • Room with 1 double bed (63 x 79 in [160 x 200 cm]), a sofa and a view of the river Alster
    Room with 1 double bed (63 x 79 in [160 x 200 cm]), a sofa and a view of the river Alster

    Nearly as nice as an ocean view: Your large double room looks out on the river Alster. The spacious bed has Sweet Bed by ibis comfort for a guaranteed relaxing night's sleep. The sofa converts into a bed for your child at night.

  • 165 rooms
  • 90 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Crib on request
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

LE BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LE BAR


Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

See all our restaurants and bars

Your meetings and events

ibis Hamburg Alster Centrum Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum size: 100 m2
  • Maximum capacity: 80

Our customer reviews for ibis Hamburg Alster Centrum

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,040 reviews
margaretlP7755CK 2016/08/31
« lack evening meal »

when i booked this hotel it was because it had a restaurant,but when we got there it did not do evening meals.i mean after spending all day to get there the last thing you need to do is go out and find a restaurant.also when i booked the double room which is for two why did i have to pay 60euros extra for my husband.i did phone them up after i booked and said it was for 2people.

k0stats 2016/08/02
« Good hotel, close to the river »

Polite and helpful staff, very good breakfast, proximity to the river Alster. The room, despite the description, was far from spacious and the premium internet was very problematic. The advertised view to Alster was a side view, but, according to the hotel's orientation it was all we could get.

W9987QSbenjamins 2016/05/17
« Excellent location for tourists, but rooms very small »

The room was clean, very good service and due to the excellent location, great value for money. Being used to US standards, I felt the rooms were very small. Also, the pillows were too firm for my taste.

JohnWolfenden 2016/03/20
« Enjoyable Short Break »

Many improvements since I stayed here four years ago. Some more modernisation being completed, but staff were excellent in stopping early morning work noise. Hotel not cheap, but easy access on line S1 from airport.

khr1026 2015/11/09
« Great for the price »

This hotel is perfect for the price category -- that is 2-stars and under €125 per night with breakfast. It was clean, staff was very friendly and competent, and breakfast buffet was great. The free Wifi was very slow in the room, but better in the bar/lobby, so I had to work there. If your room is on the back side of the building, it will be noisy due to the nearby train tracks. It was warm in our room, but we could not open the window at night because of the noise. Location is perfect--just a few blocks from the train station, near the Lange Reihe and just a few steps from the Aussenalster (river).

IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear Costumer, thank you for taking the time to write to us following your stay at Ibis Hotel Hamburg Alster Centrum. I am sorry that our service and performance did not meet your expectations, and I would like to offer my sincerest apology. Ibis Hotels establishments are dedicated to offering you the best possible service for your stays and your opinion is very important to us. I hope to welcome you again soon at one of our Ibis hotels. Sincerely, Hasan Karadas General Manager.

192thimos 2015/11/07
« terrible »

put me in room right besides elevator on the 1st floor - this should not be a guest room at all as it is terribly loud - noone cared when asked andall Response I got was that the receptionist shrugged shoulders!

IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

thank you for taking the time to write to us following your stay at Ibis Hotel Hamburg Alster Centrum. I am sorry that our service and performance did not meet your expectations, and I would like to offer my sincerest apology. Ibis Hotels establishments are dedicated to offering you the best possible service for your stays and your opinion is very important to us. I hope to welcome you again soon at one of our Ibis hotels. Sincerely, Hasan Karadas General Manager.

Richard F 2015/11/02
« Great Hotel, Great Location »

This hotel is located opposite the lake and close to the town centre. For a budget chain this is an amazing location. The rooms are very nice and either look into a court yard or across to the historic Atlantic Hotel. The rooms are also quite big by Ibis standards. Breakfast was also very good and there is a 24 hour bar. All the staff were also very helpful.

IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear Customer, Thank you for taking the time to reply to our questionnaire following your stay at Ibis Hotel Hamburg Alster Centrum. Ibis Hotels establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Sincerely Hasan Karadas Director

Dave31987 2015/09/17
« A very convenient hotel in Hamburg »

We found this basic but practical hotel very good for our needs. Relatively close to Central station, the Hop On Hop Off bus stop and downtown. Staff were super friendly and the breakfast was well worth the price! Air conditioning seemed to go off at night and it did get a bit warm.

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