Hotel - ibis Hamburg Alster Centrum
section.presentation.hotel.accorhotels
Ibis Hotel Hotel

ibis Hamburg Alster Centrum Hotel

Holzdamm 4-12 + 16 
20099  HAMBURG
GERMANY

1,182 reviews
TripAdvisor Rating Based on 1,182 reviews
Check Prices
Best price guarantee
From
From 96.00 EUR Non member rate
From 91.20 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Check Prices
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

For your own personal wellbeing, all 165 rooms have individually adjustable air conditioning. Soundproofing and innovative beds will ensure you enjoy a relaxing, restful night's sleep. With free WIFI and TV with a wide range of Sky channels.

  • 165 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Crib on request
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Hamburg Alster Centrum

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,182 reviews

ueno18 2017/03/20
« Nice location and nice hotel »

Perfectly located near the main train station with Metro, buses, regional and national train lines. Distance is easy by walk even with suitcases. The hotel is clean, nice room Ibis styled. Friendly and nice staff, i forgot something at the lounge and was returned by staff the next day. Not to be forgotten the hotel is about 10 minutes walk to major shopping area,

IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear ueno18, we very much appreciate your comments regarding your stay at the ibis Hamburg Alster Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hasan Karadas hotel director

rrdias 2017/03/01
« Hamburg stay »

Very nice hotel, great location, near city center, and near the Main Train station, with a great breakfast, various fruits, bread, waffle machine, and the staff in very polite and friendly. A great stay in Hamburg.

IbisAlster, Manager at Ibis Hamburg Alster Centrum, responded to this review

Dear guest (rrdias), we very much appreciate your comments regarding your stay at the ibis Hamburg Alster Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hasan Karadas director

margaretlP7755CK 2016/08/31
« lack evening meal »

when i booked this hotel it was because it had a restaurant,but when we got there it did not do evening meals.i mean after spending all day to get there the last thing you need to do is go out and find a restaurant.also when i booked the double room which is for two why did i have to pay 60euros extra for my husband.i did phone them up after i booked and said it was for 2people.

k0stats 2016/08/02
« Good hotel, close to the river »

Polite and helpful staff, very good breakfast, proximity to the river Alster. The room, despite the description, was far from spacious and the premium internet was very problematic. The advertised view to Alster was a side view, but, according to the hotel's orientation it was all we could get.

W9987QSbenjamins 2016/05/17
« Excellent location for tourists, but rooms very small »

The room was clean, very good service and due to the excellent location, great value for money. Being used to US standards, I felt the rooms were very small. Also, the pillows were too firm for my taste.

See more In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 96.00 EUR Non member rate
From 91.20 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 840 m Fairmont Hotel Vier Jahreszeiten
Fairmont Hotel Vier Jahreszeiten
From
From 295.00 EUR Non member rate
From 295.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1 km ibis budget Hamburg City
ibis budget Hamburg City
From
From 55.00 EUR Non member rate
From 53.35 EUR Member's rate Members’ Rate, join while you book
3.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1 km ibis Hamburg City
ibis Hamburg City Hotel
From
From 86.00 EUR Non member rate
From 81.70 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.1 km Novotel Suites Hamburg City
Novotel Suites Hamburg City Hotel
From
From 99.00 EUR Non member rate
From 89.10 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in HAMBURG
Check Prices