Mercure Hotel Nijmegen Center 4 stars

Customer review rating (ALL Rating) 4.5/5 1,745 reviews

Best price
guarantee
Mercure Hotel Nijmegen Center - Image 1
Mercure Hotel Nijmegen Center - Image 2
Mercure Hotel Nijmegen Center - Image 3
Mercure Hotel Nijmegen Center - Image 4
Stationsplein 29, 6512 AB NIJMEGEN, Netherlands

Description

Hotel extras

  • Excellent price/quality ratio

  • Unique central location with private parking

  • Modern rooms, equipped with all the desired facilities

  • Just 2 minutes walk from poppodium Doornroosje

Our accommodation(s)

Hotel location

Mercure Hotel Nijmegen Center

Stationsplein 29
6512 AB NIJMEGEN
Netherlands

GPS:51.841856, 5.853095

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RESTAURANT MERCURE NIJMEGEN

Enjoy a delicious á la carte dinner at Mercure Hotel Nijmegen. Our menu has something to offer for everyone.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,745 reviews

TripAdvisor Rating  4.0/5  891 reviews

Certificate of excellence 2023

Well Located

Customer review rating 5.0/5

Ann Solo - Confirmed reviews ALL

My encounter with all staff was extremely helpful and friendly.

Dear Ann, Thank you for such an excellent rating and kind review. It is gratifying to know that the hotel's prime location contributed positively to your experience. Our colleagues will be delighted to hear that their efforts to provide helpful and friendly service were appreciated. Once again, thank you for your kind words. We hope to have the opportunity to welcome you back soon. Kind regards, Natasja - Guest relations

Excellent central location

Customer review rating 4.5/5

H W. Business - Confirmed reviews ALL

Comfortable bed and room, well stocked complimentary mini bar

Good morning, Thank you very much for this excellent rating! We are very happy to read you had a comfortable stay with us. We are delighted you found the bed and room to be comfortable and that the minibar met your expectations. We will take your feedback into consideration regarding our breakfast and drinks variety. We hope to welcome you back soon, Natasja - Guest relations

Second Class Treatment in Non-"Privilege" Rooms, not fit for a 4-star hotel

Customer review rating 2.0/5

Maria Business - Confirmed reviews ALL

Since we've been to 4-star Mercures elsewhere, we were surprised not to see a conditioner, a lotion and a shower cap in the bathroom. I took a photo of a sign that said because the hotel was Green, it was limiting toiletry supplies but that our "favourite" toiletries are available and are at our disposal, if requested at the reception. Well we asked, but was rather curtly told at reception that no, we can't have them because we do not have a "privilege" room. We were not asking for a bottle of lotion or conditioner, just the old single use packets or bottles as stated in the sign. (And btw, my colleague had a privilege room, and had to ask for room slippers which the website said would be provided with the room.) We did not get a Nespresso machine - that's fair "because we were not privileged" - but our room coffee supplies, teas and creamers were not replenished after the first day. I had to ask for them each day. This is not 4-star treatment; other 3-star hotels treat their guests better. Very disappointed. Mercure Nijmegen advertises itself as 4-star; we beg to disagree.

Dear Maria, Thank you for taking the time to share your review. It is important for us to hear from our guests and understand their experiences, as it provides us with valuable insights into where we can focus our efforts to enhance our service. We regret to read that there was a misunderstanding regarding the toiletry items. Our commitment to sustainability does indeed mean we have adjusted the provision of toiletries, yet we strive to meet our guests' needs when requested, and we apologize if this was not properly communicated to you. We do not offer single use amenities anymore. We offer sewing kits, shower caps etc.if requested, at the reception. Unfortunately we do not have small bottles of toiletries anymore. We are sorry if this was not correctly communicated and understand your comments in this regard. We also take note of your comment regarding the replenishment of coffee supplies. Our standard is to ensure that all room amenities are fully restocked each day, and we regret if this was not your experience. We hope to be able to welcome you back for an improved stay. Kind regards, Natasja - Guest relations

Very Decent

Customer review rating 4.0/5

Jonathan N. Friends - Confirmed reviews ALL

Nice hotel,good location at the train station,very clean,comfortable beds, good breakfast,friendly helpful staff,rooms good sized! Would definitely use again but find a supermarket cause the shop at the hotel was expensive! Only downside it had!!

Dear Jonathan, Thank you for taking the time to review your stay. It is gratifying to read that our colleagues' friendliness and helpfulness stood out during your visit, and that the cleanliness of your room met your expectations, with fresh towels provided daily. We take note of your comments regarding the pricing. While we strive to offer competitive rates, we understand that perceptions of value can vary, and we regret any inconvenience this may have caused. Additionally, we are mindful of your feedback on the pricing at our kiosk; we aim to provide a variety of options while balancing convenience and cost-effectiveness for our guests. We are looking forward to welcoming you again. Kind regards, Natasja - Guest relations

Excellent location, beautiful hotel

Customer review rating 5.0/5

Lynsey W. Couples - Confirmed reviews ALL

Our stay was lovely, nice and quiet, rooms exceptionally clean and comfortable. The real bonus was the staff and how friendly and helpful they were. Couldn’t have done any more to make the stay better. We will definitely return to this hotel On our next trip.

Dear Lynsey, Thank you very much for this excellent rating and very kind words! We are very pleased to read that you had such a nice stay. The friendliness and helpfulness of our colleagues are aspects we take great pride in, and reading that our reception and kitchen team were notable in enhancing your stay fills us with joy. Again many thanks for this kind rating and words. We hope to welcome you back soon. Kind regards, Natasja - Guest relations

In partnership with TripAdvisor

Other web-users rate our hotel

  • 842 reviews 9.5/10 Location
  • 1,054 reviews 7.2/10 Room
  • 937 reviews 9.3/10 Service
  • 25 reviews 7.9/10 WiFi
  • 654 reviews 8.6/10 Breakfast
  • 526 reviews 5/10 Comfort
  • 440 reviews 8.8/10 Cleanliness
  • 196 reviews 3.6/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Nijmegen

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.