Hotel address4, Rue du Fort Niedergrunewald
Quartier Européen Nord
Plateau de Kirchberg
How to reach the hotelGPS :N 49° 37' 17.25'' E 6° 8' 46.42''
Contact the hotel
- Tel. (+352)437761
- Fax. (+352)425091
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Sofitel Luxembourg Europe - hotel reviews in Luxembourg
Hotel code: 1314
Accorhotels.com customer reviews in partnership with TripAdvisor
"Great Stopover on our way to the Alps"
14th February 2013, manticore, York
After a 10 hour journey from the North of England we pulled on to the Sofitel Luxembourg Europe car park in pouring rain. As soon as we got the car doors open there was a porter complete with umbrella. We were helped with our luggage to reception where the check process was nice and straightforward. The hotel facilities were explained and were were then shown to our luxurious room, which came with a Nespresso machine and a free minibar. The room was on the top floor and this gave us a superb view of some of the dramatic modern architecture of the Kirchberg plateau. We ate the hotel's Le Stubli restaurant where the food was great to eat and keenly priced. The service was attentive and friendly. What we appreciated most however, was the great big comfy bed which gave us a fantastic nights sleep. The next day we felt totally refreshed. We will be using this again for stopovers and perhaps even for a break in Luxembourg itself.View management response »
Management responseDear guest,We would like to thank you so much for taking time to write such a nice review regarding your stay at Sofitel Luxembourg Europe on TripAdvisor.We are delighted that you appreciated your Luxury Premium room with the "My Bed" concept, the service at your arrival and the Stubli restaurant ! Your compliments are a very nice reward. Kindly know that we will make sure to share your positive feedback with all our staff.Needless to say that we are pleased that you want to return. Please know that we will always do our utmost to ensure you have a seamless stay.I hope to have the pleasure to meet you on a future visit !Yours Sincerely,Jean-Philippe KernGeneral Manager
15th June 2012, singletraveller_0111, Eindhoven, The Netherlands
+: clean, quiet and comfortable room, served with good breakfast.-: location is a bit inconvenient. -: internet is not so fast.View management response »
Management responseDear guest,Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at Sofitel Europe in Luxembourg and look forward to seeing you again in the near future. Kind regards.Jean-Philippe Kern General Manager
"Great stay! Excellent night sleep."
2nd June 2012, 10beers10, all over
Great value for such a great night sleep. Location is in downtown, but difficult to find due to construction. We had to circle the area 2x before finding hotel. Front desk help was great. They quickly assisted us without luggagetotheroom. Cart was smallish and curb out front doesn't have a ramp so it makes pushing a cart slightly difficult. Rate came with breakfast included. Excellent aray of foods from eggs and bacon to breads and pastries. Fruit selection was the best I've seen at a hotel! Service within the restaurant was great. A few items were running low, but we came down rather late into meal service. We also ordered room service for dinner. The wife had the John doury meal which was phenomenal. I ordered the filet steak which was also just as good. The polenta side dish was the best I've tasted. We accompanied the meal with a very nice selection of Belgian beer. Overall great stay and will stay here again in the future!View management response »
Management responseDear guest,Thank you very much for having taken the time to post your comments on TripAdvisor.It was indeed a pleasure to read that you were satisfied with our services and staff. Your comments are truly appreciated and will be a great source of motivation for the team.We all look forward to welcoming you back again in a not too distant future !Sincerely,Jean-Philippe KernGeneral Manager
"Will go back in a heartbeat!"
19th January 2012, Ellee89, Sydney, Australia
The Sofitel Luxembourg was a truly amazing hotel. It is one of THE best, if not the best hotel I have ever stayed in - and that's no small feat. Is located very close to the city, main train station and public transport. Stayed in a suite and it was a totally different experience. Restaurants at the hotel were great. When I go back to that side of the world I will stay there again!View management response »
Management responseThank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Luxembourg. I look forward to welcoming you back at Sofitel Europe in Luxembourg. Kind regards, Jean-Philippe Kern General Manager
"Very nice hotel"
28th March 2011, Copenhagen
This is very nice hotel. I have stayed there before, also some years ago. The staff is also very nice and serviceminded. 5 stars - just one minor thing. The room temperature could not be lowered from 23.5 C in the evening, which I think is too hot.View management response »
Management responseThanks for your review. We’re glad you had a good stay with us at Sofitel Luxembourg Europe and we hope to welcome you again soon in our hotel. Emilie LemoineGuest Relations Manager
"VERY NICE STAY!"
16th January 2011, METZ
This hôtel is very beautiful and the staff very nice.The room was perfect,beautiful,nice and confortable.Concerning the breakfast,it was very good.View management response »
Management responseWe would like to thank you for taking the time to comment your stay on Tripadvisor.We are pleased to hear that you had a pleasant stay with us and hope to welcome you soon again. Emilie LemoineGuest Relations Manager
"Great hotel with a stunning view"
16th December 2010, Copenhagen
True to the Sofitel standard, this hotel provides all the amenities you expect plus a stunning view of the valley from a number of rooms and from the restaurant, so you can enjoy a delicious breakfast while enjoying the view. We also recommend rates including breakfast, as paying it separate is a bit too expensive.