Hotel - Mercure Reims Centre Cathedrale Hotel
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Mercure Hotel

Mercure Reims Centre Cathedrale Hotel

31 boulevard Paul Doumer 
51723  REIMS
FRANCE

1,231 reviews
TripAdvisor Rating Based on 1,231 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 18  EUR
  • Air Conditioning
  • REIMS CHAMPAGNE
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Billiards/Snooker
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

We have three room categories to meet your standards of comfort and make your stay easier.Choose a Standard Room overlooking the city or the cathedral or a Privilege Room with a king-size bed and wider range of services. Family rooms are designed for your children's comfort.

  • 130 rooms
  • 126 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 10 family rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Direct dial telephone
    • Crib on request
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Reims Centre Cathedrale Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,231 reviews

andrewaN1840FX 2017/01/19
« Nice hotel rooms too hot »

The hotel was very nice decor and rooms too, Evening meal was very well presented. We stayed in January during a cold spell of weather. The corridors were very warn above 25 degrees C, and although I turned off the heating in our room, the hot corridor influenced the room temperature, and found even with the window open my sleep was impaired due to being to warm. Plus a busy dual carriageway across the canal made it noisy into the small hours. I would suggest lowering the corridor temperature and allow the guests to regulate their room temperature. With the window closed the road noise was not heard though.

Maxime D, Front Office Manager at Mercure Reims Centre Cathedrale, responded to this review

Dear andrewaN1840FX, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon!

Peter Y 2017/01/11
« Good position but with some faults »

We have stayed at this hotel before with a great amount of pleasure but this time we were not so pleased. The room was fine, bed comfortable but the bathroom was cramped; the TV only worked on the first 5 channels so not english language transmissions. Our biggest fault was getting stuck in the lift for over half an hour, we tried to contact reception by phone but they were busy and the emergency call was almost impossible to hear - in the end we managed to force the doors open and get out. On the positive side the staff were superb and tried to be as helpful as they could.

Maxime D, Front Office Manager at Mercure Reims Centre Cathedrale, responded to this review

Dear Peter Y, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Jean M 2016/10/31
« slightly disappointing »

this hotel has a good location, good secure garage, good breakfast and everything going for it. But the in room amenities let it down. No china for hot drinks, no glass for cold drinks, just 1 small paper cup per person. 1 small bar of soap and fixed shower gel on wall - nothing else. Bar OK if you can find a member of staff.

Owenski37 2016/09/28
« Could be much more ! »

The position of this hotel is really good 5 mins walk into main shopping and restaurant areas, cathedral etc, but it is very dated, reception and bar are quite modern, but the rooms and hallways are very dated, the rooms are also a little small, having stayed in many Mercure hotels I have to say this is the worst one we have stayed at and it was not cheap £150/night, the bathroom isn't it only has a shower (the type you get in a budget hotel) and the toilet is rammed up against the wall, the more i think the worse it gets, best bit about our stay was David the barman he was excellent and very helpful, the lady cleaning our room for the first few days was great, the last day was a different lady and terrible

j1445w 2016/09/20
« Vacation Stay »

The room was a good size and lighting, especially in the bathroom, was acceptably bright. The breakfast selection was superb. One drawback was that the room lacked shelves/drawers to permit my wife and I to unload our suitcases. Another drawback was that the bathroom door opened directly into the toilet so the solution for the designer was to install a door stop in the floor directly in front of the toilet so that it could be stood on in the dark rather than reverse the opening direction of the door.

Alexander B 2016/01/06
« Returning Home »

Excellent stop off ideally located for the return to the UK from the Alps. Beware the onsite parking. There is an underground car park but the entrance height is limited and you may not be able to access in larger 4x4's or if you have a top (roof) box limited space is available to the rear of the hotel, when we stayed an inconsiderate Range Rover driver had parked across two bays. Friendly staff, excellent facilities and food. If you like a bargain you can pick up champagne from reception.

Maxime D, Responsable réception at Mercure Reims Centre Cathedrale, responded to this review

Dear Alexander B, We very much appreciate your comments regarding your stay at the Hôtel Mercure Reims Centre Cathedrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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