Mercure Paris Roissy Charles de Gaulle Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 1,267 reviews

Mercure Paris Roissy Charles de Gaulle Hotel - Image 1
Mercure Paris Roissy Charles de Gaulle Hotel - Image 2
Mercure Paris Roissy Charles de Gaulle Hotel - Image 3
Mercure Paris Roissy Charles de Gaulle Hotel - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • A CDG Airport/Hotel shuttle service is available by contacting reception

  • Leafy terrace.

  • Ideal environment for co-working

  • Certified ALLSAFE

  • Secure and closed paid car park. Short and long-term.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Paris Roissy Charles de Gaulle Hotel

3 Allee du Verger
95700 ROISSY EN FRANCE
France

GPS:49.004324, 2.520723

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

before PARIS Restaurant

Parisian bistro-style menu with "homemade" dishes, typical Parisian Louis XVI armchairs from a Haussmannian apartment, ideal for enjoying a good glass of wine! Beautiful outdoor terrace for nice days.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,267 reviews

TripAdvisor Rating  3.5/5  267 reviews

10

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Without issues

Bonjour , Nous vous remercions d'avoir pris le temps de nous écrire suite à votre séjour. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Bonne journée. Elham, en charge de la qualité Mercure Paris Roissy CDG

Well located, Good stay

Customer review rating 5.0/5

F. Couples - Confirmed reviews ALL

Very good hotel approximity of Roissy Airoport. very nice and helpfull staff, nice restaurant and bar. spacious rooms, i highly recommande this hotel

Bonjour , Nous vous remercions d'avoir pris le temps de nous écrire suite à votre séjour. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Bonne journée. Delphine, en charge de la qualité Mercure Paris Roissy CDG

not a good stay

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

too muchj time waiting to register room not clean as usual in ACCOR GROUP not hair dryer in the room no upgrade with a DIAMONDS ACCOR FAVOURITE CARD no expresso cafe machine

Dear FRANCK T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Roissy-Charles-de-Gaulle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We apologize about this , but we were fully booked this is the reason no free upgarde were proposed , because the prémium rooms were booked already . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elham , in charge of quality control Mercure Paris Roissy CDG

Worn, stained, poor facilities

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

This is not the Mercure I'm used to. There are almost no facilities at the room anymore. This hotel looks cheap, and not very service minded. I've seen better IBIS hotels.

Dear guest , Thank you for taking the time to tell us about your experience in our hotel , am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elham , In charge of quality service Mercure Paris Roissy CDG

Welcoming staff and comfortable amenities

Customer review rating 5.0/5

D. G. Families - Confirmed reviews ALL

Convenient to airport, excellent customer service and quality restaurant.

Dear D. G., Thank you for taking the time to share your positive experience at Hôtel Mercure Paris Roissy-Charles-de-Gaulle. We are delighted to hear that you found our staff welcoming and enjoyed our comfortable amenities. It's also great to know that our convenient location near the airport, excellent customer service, and quality restaurant met your expectations. We truly appreciate your kind feedback. We hope to welcome you back in the future for another enjoyable stay. Best regards, Elham , in charge of control quality Hôtel Mercure Paris Roissy-Charles-de-Gaulle

In partnership with TripAdvisor

Other web-users rate our hotel

  • 395 reviews 6.2/10 Location
  • 787 reviews 5.8/10 Room
  • 772 reviews 7.4/10 Service
  • 7 reviews 5.9/10 WiFi
  • 288 reviews 5.1/10 Cleanliness
  • 262 reviews 6.5/10 Food
  • 206 reviews 4.5/10 Vibe
  • 191 reviews 7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Roissy En France