Hotel - Mercure Paris Roissy Charles de Gaulle Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Paris Roissy Charles de Gaulle Hotel

3 Allee du Verger 
95700  ROISSY EN FRANCE
FRANCE

754 reviews
TripAdvisor Rating Based on 754 reviews
Check Prices
Best price guarantee
From
From 83.00 EUR Non member rate
From 78.85 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Check Prices
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • PARIS ROISSY CDG
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Indoor tennis court  (Nearby)
  • Athletics stadium  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12H00 - 00H00
    • Opening hours : Week-end 12H00 - 00H00

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from different room categories: Standard Room or a Privilege Room with a wider range of services and more space and comfort.

  • 202 rooms
  • 172 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 8 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Paris Roissy Charles de Gaulle Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 754 reviews

bishuanc 2017/02/14
« we enjoyed our stay »

Clean & spacious room with fair price. We did enjoy a nice dinner in the hotel restaurant, servers are very enthusiastic. There are shuttle bus every 20 minutes to pick people up to the airport, convenient service.

Benjamin P, Front Office Manager at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Bishuanc, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Roissy Charles de Gaulle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Benjamin Petit Front Office Manager Mercure Roissy CDG Airport

Lynzeej 2016/06/03
« Not a 4 Star Hotel! 1.5 Star at Best! »

No A/C at this hotel even though they advertise that they have it! Hotel staff told us that the hotel owner will not turn on the A/C until mid-June. No bathroom amenities at all. Only a bottle in the shower for that is an all in one shampoo body wash. Plastic cups! This is not a 4 star!!!!

patrickotigbah 2015/08/03
« mercure »

I only spent one night in transit and as the hotel is close to the airport it suited my needs as I did not need to visit Paris and was only there for dinner, a nights rest and breakfast. The food was well prepared and good and the breakfast buffet was ideal for a transit passenger.

J A 2015/03/20
« Short stay at Mercure Roissy »

Check in was really quick. My family and I were given welcome drinks plus snacks at the bar, accorded to Le Club Accor Advantage Plus members. Decided to have dinner at the bar afterwards. Had the fish (sea bream, mash potatoes and vegetables) which was excellent, thanks to the bartender for the reccomendation! The rest of my family had chicken nuggets and fries, cod and pasta, wife said she's had better pasta and the cod was just ok! Bill came out to €80 for a family of five, a bit on the high side, I guess but the Bartender was really nice to the kids, and that's something I won't easily forget. I've come across some Parisiens who don't take too well to children (but that's another story!) Overall the front office staff were very courteous and helpful, can't say enough about the bartender who was really good with the children. One small bleep was the maid who wasn't particularly friendly (I left the room and forgot my keycard, my wife was in the bathroom and even after seeing me leave the room I asked the maid if she could let me in, to which she said "No!") Other than that our family room (two connecting rooms) was really spacious, quiet, clean, bed was really comfortable, with all the amenities minus the regular mercure toiletries i.e. comb, tooth brush etc, but it is an airport hotel afterall, so I can't fault them on that! Free shuttle to and from airport provided, which is also a plus, you'd want to take the black line navette from T2, runs every 10 minutes or so. Takes about 15 minutes to the hotel, which isn't too bad, I guess. All in all, I have to say that I'll choose this hotel again for its proximity to the airport and the generally good service provided.

Kasia B 2014/12/08
« Almost perfect »

I really like this hotel and it was my 4th stay there but last time I was placed at the floor with smoking rooms or someone just didn't care for smoking prohibition which was very unpleasant. I love all your staff there anyway, very nice and warm people. Food at the restaurant is also very tasty, my favorite is tartare de saumon with guacamole :)

orly3 2014/10/12
« Needs a refurburbishment »

The staff are very helpful and the hotel is very clean. The bus from the terminals take a long time and probably need more frequency. The room was comfortable but the TV only had 3 channels and the bathroom was a "tired" Otherwise good value.

Alexandre L, Responsable relations clients at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear orly3, I am realy surprised by your commentary about our TV channels. Can you contact me at h1245-RM@accor.com with our name and room number. I will need to check with my technical service. Thank you for your message about our staff and hotel. Regarding the shuttle, I know that the transfert can take a long time, but we did not manage this service. We pay this company for the shuttle stop at the hotel, but we cannot change the frequency. Best regards Alexandre LEGAT

chopperboy 2014/02/01
« Convenient airport hotel »

Good location for CDG, bus pick up from terminal was good and transfer time short. Some nice local restaurants in the village. Room was big, and free wifi. Breakfast was average, and would stay here again.

H1245RM, Responsable réception at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Chopperboy, Many thanks for your nice comments regarding our hotel. I can read that you have taken the time to walk in the village of Roissy en France which is very pleasant. For you next visit, do not hesitate to taste our local and typical french restaurant "Pays de France", which offers a nice and revisited choice of typical french cuisine. Best Regards, Fatiha Adjevi Room Division Mgr

Helenedepit 2013/12/29
« Stop over »

Very nice room and bathroom , plenty of space , clean , service at reception good , could do better at the bar and food uninteresting and overpriced, practical bus service to the terminal , well situated

H1245RM, Responsable réception at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Helenedepit, I am glad to read your comments on our hotel, and sorry to read that our snacking bar did not meet your expectations. We also have an offer at the Restaurant "Pays de France" french and nice cuisine, you should try it for your next visit. Best regards Fatiha Adjevi Room Division Mgr

JMBSanCarlos_CA_USA 2013/12/14
« Fine stay at airport »

Conveniently located near to the airport; modern, clean, comfortable hotel with full service restaurant. Nice to be able to open the window, otherwise very well sound-proofed. Comfortable beds, professional staff.

H1245RM, Responsable réception at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Guest, Many thanks for sharing with us your experience at the hotel. It is very pleasant to read that you enjoyed your stay among us. We hope to have the pleasure to welcome you again very soon. Best regards Fatiha Adjevi Room Division Manager

Michel T 2013/10/09
« I suggest this hotel »

The hotel is confortable, the service is good and the price reasonnable and the important fact is that the hotel is quiet. Furthermore the shuttle brings you in fiftteen minutes to your terminal. You cannot expect more

H1245RM, Responsable réception at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Michel T, Many thanks for your nice comments on our hotel. We are very happy to see that you enjoyed it. We hope to have the pleasure to welcome you again for your next trip in the area. Best Regards Fatiha ADJEVI Room Division Mgr.

Traveltarts1 2013/07/07
« Nothing out of the ordinary »

No-one expects 'airport hotels' to be anything out of the ordinary, and the Mercure Paris Roissy at Charles De Gaulle airport is just typically 'ordinary'. We chose it for an overnight stopover for flight connection and it served it's purpose. A hotel shuttle bus takes you from CDG Terminal 2 via several other hotel stops – be prepared and keep an eye open because the bus drivers will NOT be helpful, drive like maniacs and there is no help and little space for suitcases! Our check-in at the Mercure was long and tedious and despite being Le Accor Club (frequent) members, we actually waited longer and got more bad attitude from the check-in staff than non-members – makes you wonder why they have a 'loyalty' program if they don't care about how they treat their frequent guests!!?? As a captive audience for meals, the hotel restaurant was adequate for dinner; food was average, prices high, wait-staff not particularly pleasant. The hotel had free wi-fi internet in the room, and a computer/printer in the reception area was available for guests to complete online flight check-in and print boarding cards (a bonus). All the airport hotels were doing a roaring trade at the time, and as we got a good last-minute rate for the overnight stay, overall it was bearable. But 2-3* only.

C-Wantuch, Directeur général at Mercure Paris Roissy Charles de Gaulle, responded to this review

Dear Guest from Bangkok, Thank you for sharing your feedback on TripAdvisor. Please accept my sincere apologies for all the consequences caused by the check-in you described. Your review is important for me and my staff and it was shared with the Front Office Manager. I look forward to having the opportunity to restore your confidence in our services for a next stay with the Mercure Paris Roissy Charles de Gaulle Hotel. Christophe Wantuch - General Manager

See more In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 83.00 EUR Non member rate
From 78.85 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 270 m ibis Styles Paris Roissy CDG
ibis Styles Paris Roissy CDG Hotel
From
From 63.20 EUR Non member rate
From 60.04 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 270 m Novotel Suites Paris Roissy CDG
Novotel Suites Paris Roissy CDG Hotel
From
From 85.00 EUR Non member rate
From 80.75 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 640 m Novotel Convention & Wellness Roissy CDG
Novotel Convention & Wellness Roissy CDG Hotel
From
From 95.00 EUR Non member rate
From 95.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.7 km ibis budget Roissy CDG Paris Nord 2
ibis budget Roissy CDG Paris Nord 2
From
From 47.70 EUR Non member rate
From 45.32 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in ROISSY EN FRANCE
Check Prices