Hotel - Mercure Hotel Severinshof Koeln City
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Mercure Hotel

Mercure Hotel Severinshof Koeln City

Severinstr. 199  Einfahrt Tiefgarage:  Kleine Spitzengasse 
50676 KOELN
GERMANY

1,017 reviews
TripAdvisor Rating Based on 1,017 reviews
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Mercure Hotel Severinshof Koeln City

Mid-scale hotel for business trips or leisure

The 4-star Mercure Hotel Severinshof Köln City is right at the heart of the lively metropolis, in the popular Severinsviertel area. In just a few minutes, you can reach the old town, cathedral, main train station, Lanxess Arena and exhibition center. The hotel has 253 modern rooms with free WIFI. We have 6 rooms that can accommodate up to 200 people available for your event. At RELAX - Food, Drinks & You, you can eat and drink in a relaxed lounge atmosphere with a large sun terrace.

The cathedral is of course a must. An art enthusiast? Then visit the first-class Cologne Museum. The banks of the Rhine are perfect for a stroll and you will quickly get to know the warmth of Cologne's inhabitants in many of the city's cafés and bars.

Hotel extras
  • Sauna and fitness room for unwinding and improving your physical wellbeing
  • 253 rooms of various categories, equipped with air conditioning and free WIFI
  • 6 conference rooms with natural light and cutting-edge technology for meetings and events
  • City center location within easy reach of cathedral, station, old town and exhibition center
  • Eat and drink in a relaxed lounge atmosphere at RELAX - FOOD, DRINKS&YOU with its sun terrace
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 12  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 12  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Hotel Severinshof Koeln City

Severinstr. 199
Einfahrt Tiefgarage:
Kleine Spitzengasse
50676
KOELN
GERMANY

Tel: (+49)221/20130
Fax: (+49)221/2013666

Check-in from 15h00
Check out up to 12h00
Access and transport
  • BUS : 132, 106, SEVERINSTRASSE
  • TRAM STRASSENBAHN : 3, 4, 17, SEVERINSTRASSE
  • DUESSELDORF At 45km / 28.13 miles
  • FRANKFURT RHEIN MAIN At 160km / 100 miles
  • KOELN BONN AIRPORT At 15km / 9.38 miles
  • BAHNHOF KOELN DEUTZ At 3km / 1.86 miles
  • DOM STATION CATHEDRAL At 2km / 1.25 miles
  • HAUPTBAHNHOF KOELN At 1.5km / 0.93 miles

GPS : 50.929514, 6.957017

Our rooms

We wish you a pleasant stay at our 4-star Mercure Hotel Severinshof Köln City: Our 253 air-conditioned rooms, including 16 luxurious suites with a kitchenette, are well-equipped and offer free WIFI. Some of therooms overlook the hotel's peaceful inner courtyard. Privilege Rooms with a balcony and newly renovated Superior Rooms are also available. One child up to 12 years of age can stay in your room free of charge on request.

  • Privilege Suite with king-size bed
    Privilege Suite with king-size bed

    Air-conditioned Privilege Suites with separate living/sleeping area. For more comfort: VIP bathroom incl. bathrobes, mineral water, coffee/tea-making facilities and free daily newspaper. Also included: WIFI and late check-out.

  • Privilege Room with 1 king bed, balcony
    Privilege Room with 1 king bed, balcony

    Privilege Rooms with air conditioning and balcony. For added comfort: VIP bathroom including bathrobes, mineral water and coffee and tea facilities in the room plus complimentary newspaper. WIFI and late check-out also included.

  • Standard Room with 1 king bed
    Standard Room with 1 king bed

    Our Standard Rooms are ideally suited to your needs. Along with a TV and telephone, they are equipped with a high-quality bed, comfortable seating, a functional desk space with Internet connection and free WIFI, minibar, safe and air conditioning.

  • Standard Room with two single beds
    Standard Room with two single beds

    Our Standard Rooms are ideally suited to your needs. Along with a TV and telephone, they are equipped with a high-quality bed, comfortable seating, a functional desk space with Internet connection and free WIFI, minibar, safe and air conditioning.

  • Junior Suite with king-size bed
    Junior Suite with king-size bed

    Junior Suites with separate living and sleeping areas, additional sofa bed for max. 2 children up to age 12 and air conditioning. For more comfort: VIP bathroom including bathrobes, and free mineral water, coffee/tea and daily newspaper in the room.

  • Superior room with 1 king-size bed
    Superior room with 1 king-size bed

    More room to relax! Enjoy the extra space on offer in our Superior Rooms. The rooms are equipped with high-quality beds, comfortable seating and a functional desk space with high-speed Internet and free WIFI access, minibar, safe and air conditioning.

  • MyRoom by Samira: Thula Thula/Standard Room with twin beds
    MyRoom by Samira: Thula Thula/Standard Room with twin beds

    African sounds and picturesque landscapes bring to life a beautiful part of the world: South Africa. Samira's work on a social project in Durban has been a source of inspiration to her to this day, and we are sure it will be for you too during your stay.

  • MyRoom by Patrick: Chocolate Dreams/Standard Room with twin beds
    MyRoom by Patrick: Chocolate Dreams/Standard Room with twin beds

    Sweet accessories and beauty products made from cocoa beans spoil your senses. Chocolate is an elixir of luck for Patrick, with the perfect type for every situation. Originally from Cologne, he will happily direct you to his favorite culinary hotspots.

  • 253 rooms
  • 198 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • Crib on request
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

RELAX - FOOD & YOU Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RELAX - FOOD & YOU Type of cuisine: International


Modern dishes and refined delicacies await you in a relaxed setting. Enjoy a little indulgence and treat yourself to a Black Angus burger or a few cold cuts.

Find out more and book
RELAX - DRINKS & YOU Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RELAX - DRINKS & YOU


A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.

See all our restaurants and bars

Your meetings and events

Mercure Hotel Severinshof Koeln City Meeting Room

Our meeting rooms


  • Number of meeting rooms: 10
  • Maximum size: 200 m2
  • Maximum capacity: 200
  • Maximum banquet capacity: 160

Our customer reviews for Mercure Hotel Severinshof Koeln City

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,017 reviews

lucstaes 2016/07/16
« Mercure, big hotel, personal care »

Mercure has all the pro's of a big hotel. Own underground parking garage, Several desks to check-in. Never having to wait to be serviced. Yet the approach is very personal. In every detail all of the staff cares for you. Multilingual and with a smile, always. Even at breakfast, in between their busy tasks, they come to check on you if there is anyting you need.

M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, Thank you very much for your comments regarding your stay at our hotel. We are very pleased that your stay had been to your satisfaction and have forwarded your comments to our team. We hope that we soon have the opportunity of welcoming you again at our hotel. Kind regards, your team from Mercure Hotel Severinshof Köln City

neslihan5 2016/01/06
« close to city centre »

The hotel is in walking distance (10 minutes) from the shopping streets Hohe strasse and Schilder gassed. Room price is good. Breakfast is good with enough varieties. The price we paid for the breakfast was good as well. We were also happy with the food and service at the bar and restaurant. Staff were really kind and friendly. Unfortunately the room did not smell nice. Every time we arrived at the room we had to ventilate the room to get rid of the odour.

M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear guest, Thank you very much for your comments regarding your stay at our hotel and appreciate the time you have taken to write us. We are very pleased that your stay had been to your satisfaction. Also we have informed our housekeeping department concerning your comments regarding the smell in the room. We are very sorry about that and we hope that we will soon have the opportunity to welcome you again in our hotel. With kind regards, your team from Mercure Hotel Severinshof Köln City

Ben E 2015/08/22
« Good hotel great location »

The hotel located in a walking distance from koln Dom and the shopping streets Nice big and clean rooms Many elevators brings you to different parts The parking is good for small cars but very problematic to a big nine sitter like I had

A S, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Guest, Thank you very much for your feedback concerning your stay at our hotel. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City

jim_lincoln 2015/07/21
« Rooms and service excellent. Just a touch needed for superb. »

An well place hotel with easy links to Cologne central area. Rooms and room service were excellent. Reception needs some attention - we had to search for the receptionist on arrival. Information about the hotel and facilities is non existent. No restaurant details (menus, opening times), no bar details and no signage on their location so we didn't use them. We found them on our last day and they looked good. The lack of information and reception were the only downsides to an excellent hotel.

A S, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Guest, Thank you very much for your feedback concerning your stay in our hotel. We look forward of welcoming you soon again. With kind regards. Your Team from Mercure Hotel Severinshof Köln City

janet499507 2015/03/31
« cologne stay »

We stayed one night this week, it was a delight.we were upgraded to a lovely suite.The room was very clean and relaxing,the staff were very helpful even explaining that it was cheaper to buy a five person family ticket than to buy two tickets 13 Euros for five as opposed to 18 for two. Restaurant was reasonably priced and the food surprisingly good.The hotel has a bus stop right in front and a tram/metro station one minutes walk away all with disabled access if needed.Taxi was very cheap only 8 Euros from the train station.A lovely city, a very pleasant surprise.

hmaktabi 2015/01/24
« visit during fair. »

always stay at accor hotels, this particular one did not meet my expectations, they had me in a smoking room when my reservation specifically asked for non smoking as did my profile with accor, when i mentioned to the night manager that i am asthmatic his response was he did not care as the hotel was full and he did not help until i took his name and called customer service did he decide to find me a room, which somehow he did ?????

Paul S 2015/01/11
« Room fine, some staff very unexperienced »

There is a constant quality in Mercure hotels. A little more attention to the training of new young staffmembers would increase the satisfaction of customers. The young boy at the reception did not help an Asian young lady very well, probabaly being very insecure in speaking English. When it was my turn he still seemd out of balance

Softietours 2014/05/08
« Good hotel, even for Mercure »

Third time in this Hotel. Relatively easy to reach and within easy walking distance of the center of the City. Very good, quiet rooms and the bar has just been nicely re-worked. Staff are friendly & the parking Garage is a good size.

AlphaCityGuys 2013/12/25
« Bad Pillows »

Hotel is being remodeled, we stayed here a year ago. Our room was recently remodeled, it was very nice, comfy bed, great AC, great shower, but terrible pillows! Mine was a bag of padded rocks, very lumpy. Odd they are spending all this money, but skimping badly on pillows...

MarcMLyon 2013/12/15
« could be much better »

Rooms have a very nice and modern design, good to work and relax in such rooms. However the sound insulation between rooms and with the outside is poor. Not acceptable for a 4 stars hotel. The service was poor. The team at the desk was unfriendly. Being a favorite guest made no difference. I spent 2 nights in the same room. "premium package" with bathrobe, etc only came the second day, while the room was superior, also on day one. 5 different persons for room service, 2 of them not knocking before entering. Unacceptable in a Mercure. Finally, the room service from the restaurant was good.

OdieUK 2013/08/22
« big hotel - great location - roadworks outside hotel! »

This hotel was chosen due to its location, and having an underground car park. It is obviously popular with tour groups. The hotel is located next to Severinstrasse metro station - and a 15 minute walk from The Dom/Main rail station. It is a large modern building with underground car park (15 euros per day to park) and a central courtyard set out with chairs, tables etc. Their is a large bar and restaurant area on the ground floor. The hotel is undergoing some renovation works on a floor by floor basis. Note that one of the lifts from the underground car park seems to be permanently out of order! Turn left out of the hotel entrance and you head towards the city centre - turn right and you will find a very pleasant shopping street with numerous cafes, tabacs, shops etc. Plenty of the cafes offer breakfast choices at great value prices! Once again Accor did not advise of major works, this time outside of the hotel main entrance for what seems major road building. The works have obviously been going on for quite a long time, and have a long time to go! We were allocated a room on the 1st floor (which seems to be the non renovated floor) close to the corner of the front of the hotel/car park entrance. We did experience a lot of building noise during the day, and in the evenings from the taxi rank. The rooms are standard size, twin beds, flat screen tv, hanging space with cupboards, mini bar fridge (which did not work well) and importantly a safe! their is a kettle and they do provide some tea/coffee - but when we requested more from reception we were advised it was housekeeping and limited daily supply. The bathroom was small but functional - though getting in and out of the bath/shower was difficult - as the bath was raised - totally useless for someone who may have even the slightest of mobility problems! the shower did also leak leaving puddles of water on the floor (seemed to be a common problem having heard others mention this). Overall its an average Mercure hotel - good location - but let down on minor things that could so easily be solved. The roadworks though is a big problem with noise. dust etc.

Bambang S 2013/08/20
« Good (recommended) hotel in Cologne... »

This time, I would like to share my latest experience in staying at Mercure Severinshof Koeln City Hotel less than two weeks ago. After figuring out the best way to reach to the hotel (via metro either using S or U line), may I recommend anyone to travel to Neumarkt Station (from Cologne Hbf; using either U16 or U18 direction to Bonn) and change to line U3 (direction to Thielenbruch) or U4 (direction to Schlebush) and stop at Severinstrasse station, two (2) stops away from Neumarkt Station. Contrary to some feedback contributed by few viewers, there is no station for S-line nearby the hotel ! Severinstrasse (Severinstr.) Station is basically located underpass the bridge next to the hotel and someone may use elevator should he/she carries luggage and once he/she goes up in the street level, the hotel will be only few steps away. Once we arrived in the hotel, we immediately proceeded with check-in which turned out to be so prompt as our room was ready. Oh, I forgot to mention about the lobby : Lobby was quite simple but functional. Within 15 minutes, we were in our room already. Our room was neat, clean and well maintained. So does the bathroom. Everything worked perfectly during our stay and we had nothing to complain about except the road construction outside the hotel that took almost forever to finish but amazingly, we were not being disturbed their activities nor their noise during our stay and that's the plus point for us. We didn't have any chance to try breakfast in the hotel during our stay so we could not give any comment about its quality. Based on our latest experience in staying at this hotel, I would definitely recommend this hotel to every one who is traveling for business or leisure as it is conveniently located (next to subway station) and centrally located (approx. 2 1/2 blocks away from Dom or Cologne Hbf).

PJordan52 2013/08/12
« Comments »

We stayed for two nights and really enjoyed our stay. The hotel was modern, clean, spacious and efficient in service. Excellent location and services offered. Great breakfasts enjoyed by all the family.

darmitage 2013/07/03
« A very good hotel in Cologne »

I have no adverse comments about the hotel it is good value for a short stay in Cologne. I have been staying at Hotel Severinshof since it opened. It is unfortunate that the U-bahn is taking so long to complete causing an unfortunate immediate environment The en-suite had an unpleasant sewerage smell which I reported to reception. They told me that it had been dealt with. I think some beach had been used although the smell persisted. If my friend and I were staying longer we would have requested a change of room. Except for this criticism the stay at Hotel Severinshof was pleasant and enjoyable and I will be pleased to stay there again.

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