Hotel - Mercure Hotel & Residenz Frankfurt Messe
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Mercure Hotel

Mercure Hotel & Residenz Frankfurt Messe

Voltastr. 29 
60486 FRANKFURT AM MAIN
GERMANY

582 reviews
TripAdvisor Rating Based on 582 reviews
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Mercure Hotel & Residenz Frankfurt Messe

Mid-scale hotel for business trips or leisure

Perfect for business travelers and trade-fair visitors: The 4-star Mercure Hotel & Residenz Frankfurt Messe is close to Frankfurt's exhibition center, the festival hall and the congress center. All 336 rooms and 88 apartments have air con and free WIFI. Guests enjoy free use of the wellness area. Our CCH-certified hotel has 6 conference rooms suitable for events of up to 100 people. It is 9.3 miles to the airport and approx. 1.2 miles to the main train station and highway. Our hotel also has a garage.

Frankfurt's status as an economic center is partly thanks to its exhibition center, which has an 800-year history. Over the course of time, the Frankfurt exhibition centre has become more and more important. Today, it is one of the largest in the world.

Hotel extras
  • 90% of rooms have a balcony
  • The hotel has 450 indoor parking spaces for easy on-site parking
  • A total of 88 apartments, each with a kitchenette for your extended stay in Frankfurt
  • Relax - Food, Drinks & You - The bar with a large garden lounge is a great place to relax
  • Ideally located for access to the Frankfurt trade fair with excellent transport connections
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Pet allowed 10  EUR
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Pet allowed 10  EUR
  • Babysitting on request
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-10:00 / 12:00-22:30
    • Opening hours : Week-end 06:30-11:00 / 17:30-22:30

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Hotel & Residenz Frankfurt Messe

Voltastr. 29
60486
FRANKFURT AM MAIN
GERMANY

Tel: (+49)69/79260
Fax: (+49)69/79261606

Check-in from 15h00
Check out up to 12h00
Access and transport
  • S3 S4 S5 S6 : S3 S4 S5 S6, WESTBAHNHOF
  • FRANKFURT MAIN CENTRAL STATION : 17, KUHWALDSTRASSE
  • FRANKFURT RHEIN MAIN At 15km / 9.32 miles
  • A648 HIGHWAY EXIT TO A5 AND A3 At 2km / 1.25 miles
  • FRANKFURT WEST At 1km / 0.62 miles
  • HAUPTBAHNHOF At 1.9km / 1.18 miles

GPS : 50.116781, 8.638955

Our rooms

At the 4-star Mercure Hotel & Residenz Frankfurt Messe, you can choose from Standard, Superior and Privilege Rooms as well as Privilege Suites. Our 88 apartments with kitchenette are best suited for longer stays. The 424rooms are air conditioned and have a flat-screen TV plus free WIFI and DSL access. Two children aged up to 16 can share your room free of charge. Your pet is also welcome for a charge of EUR 10 per night.

  • Standard Room 2 Single Beds
    Standard Room 2 Single Beds

    Our Standard Rooms are ideally suited to your needs with a TV and telephone as well as a high-quality bed, comfortable seating, a functional desk space with free WIFI/DSL, a minibar, tea/coffee, safe, hairdryer and air conditioning.

  • Standard Room with double bed
    Standard Room with double bed

    Our Standard Rooms are ideally suited to your needs with a TV and telephone as well as a high-quality bed, comfortable seating, a functional desk space with free WIFI/DSL, a minibar, tea/coffee, safe, hairdryer and air conditioning.

  • Privilege Room with 1 queen-size bed
    Privilege Room with 1 queen-size bed

    Spacious Privilege Rooms with air conditioning for added comfort: VIP bathroom including bathrobes, drinks from the minibar and coffee and tea facilities in the room plus complimentary newspaper. Free WIFI and late check-out also included.

  • Standard Room with 1 single bed
    Standard Room with 1 single bed

    Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, they are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI/DSL, a minibar, safe, hairdryer and air conditioning.

  • Superior Room with double bed, overlooking the courtyard
    Superior Room with double bed, overlooking the courtyard

    Enjoy our quiet Superior Rooms, which include a TV and telephone as well as a high-quality bed, seating, a functional desk space with free WIFI/DSL, safe, hairdryer and air conditioning. Minibar and tea/coffee also included.

  • Superior Room with twin beds, overlooking the courtyard
    Superior Room with twin beds, overlooking the courtyard

    Enjoy our quiet Superior Rooms, which include a TV and telephone as well as a high-quality bed, seating, functional desk space with free WIFI/DSL, safe, hairdryer and air-conditioning. Minibar and coffee/tea are also included.

  • Privilege suite with 1 queen-size bed and sofa, balcony
    Privilege suite with 1 queen-size bed and sofa, balcony

    Privilege Suites with separate living and sleeping areas. For added comfort: VIP bathroom including bathrobes. Drinks from the minibar, tea/coffee and newspaper free of charge in the suite. Complimentary WIFI and late check-out also included.

  • 424 rooms
  • 355 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

TWENTY9 Restaurant
Dinner 18:00 - 22:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

TWENTY9 Type of cuisine: International


In cosmopolitan surroundings combined with classic elements, enjoy regional delicacies with a modern twist, along with some classic dishes and highlights of Mediterranean cuisine! All staying true to the motto of traditional, regional and fresh.

Find out more and book
RELAX FOOD DRINKS & YOU Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RELAX FOOD DRINKS & YOU


It's all in the name: Sit, drink, eat and work just the way you like. After all, relaxation can yield fantastic results - inspiration for great ideas, great decisions and great conversation.

See all our restaurants and bars

Your meetings and events

Mercure Hotel & Residenz Frankfurt Messe Meeting Room

Our meeting rooms


  • Number of meeting rooms: 9
  • Maximum size: 132 m2
  • Maximum capacity: 100
  • Maximum banquet capacity: 80

Our customer reviews for Mercure Hotel & Residenz Frankfurt Messe

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 582 reviews

2016/06/26
« Mercure Frankfurt Business Trip Feedback »

Overall very disappointing. Service in particular in the bar and restaurant was very poor as was the food. In fact having waited over 30 minutes for the menu I walked out one night and went to another restaurant close by where I experienced excellent service. Also considering this hotel is in the centre of Frankfurt the inform wifi was extremely poor and so I paid 6 euro for a higher speed line which was only marginally better. I very often stay in Mercure hotels which have all been to date of a very good standard but the management of this particular hotel needs changing.

tdak0 2016/03/16
« Good hotel to stay at. »

Located one train stop away from the Frankfurt Fair, 15 min walk from town, this hotel is not a bad place to stay at. Clean rooms, welcome reception area, easy access to tram and train into town. Reception staff is friendly, but just. Only thing I found a bit expensive was the breakfast. At €21, for what is offered, I found that a bit on the expensive side.

Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us happy and for our employees the best reward. Many thanks for the indication with the breakfast. You have the possibility to book through our direct hotel websites a discounted breakfast. Booked locally or through travel agencies we charge currently per person 21 EUR. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager

vderek29 2015/10/30
« Good business hotel »

Good sized rooms, good breakfast, friendly helpful staff, quiet. Bed comfortable. Note: near Trade Fair Center, not near downtown. More of a business hotel than a tourist location. Fair price for room and breakfast.

Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, Thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us happy and for our employees the best reward. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager

tomasz_muehleisen 2015/09/25
« Excellent value for money »

Good, well located and priceworthy hotel. The privilege rooms in the dependance accross the street are very spacious and comfortable. There is a tramway stop almost in front, it will take you quickly both to the Frankfurt fair (Messe) and the Central Station (Hbf). And, there is a grocery supermarket only 3 minutes away. I recommend this hotel to anybody travelling privately or on business to Frankfurt.

Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, Thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us happy and for our employees the best reward. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager

Chrisatinspired 2015/04/22
« Another Prolight and Sound »

The Mercure is well placed for the Frankfurt Messe, being a short walk into what ever show you are attending. Staff are polite and friendly and the hotel always clean, tidy and immaculately maintained. The bar area is great for an after show drink and is linked to an outside area that can have some charm when the sub shines. The in house restaurant is good as is the breakfast spread and there is a good selection of restaurants within walking distance. I have stayed at the Mercure most years for the last twenty years, it is not cheap, but then hotels in Frankfurt are not during show time. I like it and as any other people have stuck with it over the years I guess they do as well.

Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. Thank you again for your support and we are looking forward to welcome you to the next exhibition. Sincerely, Stefan Ader / General Manager

danielcostinc 2015/03/16
« It was perfect! Thanks! »

Lots of appreciations for Mercure Frankfurt Messe Hotel's team. Nice people, always smiling, friendly and helpful. Great hotel, amazing view, free parking around, close to City center. We'll be back! For sure!

Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, Thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager

nick882 2015/02/05
« Staff very unhelpful »

Booked this hotel more than 3 weeks in advance. My plans changed so i need to cancel my room to which the staff member at the hotel told me they could not refund me anything!! This shocked me as they had more than enough notice and i would have accepted at least something however the staff member was very unhelpful. If that is the way they treat you then i am glad i never stayed there.

Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for taking the time to tell us your review at the Mercure Hotel & Residenz Frankfurt Messe and I am very sorry that you did not get the chance to make experiences in our hotel. You have booked a special promotion rate. This rate must be paid in advance with the booking conditions that the booking cannot be changed or canceled. We can offer you for the next booking our daily rate. This rate can be canceled up to 18 pm on the day of arrival. Please do not hesitate to contact our reservation department with any questions regarding the different rates and the booking conditions. We hope that you will give us the opportunity to welcome you in the near future. Sincerely, Stefan Ader / General Manager

22Kondo 2014/12/02
« Good access and spacious room »

The hotel located a bit distant from city center. But if you take tram 17, you can go directly to the hotel. If you go there by car, you will be able to find a place to park on the street easily, then you don't have to pay a parking fee. The room is really spacious and clean. Wireless internet is free and connection is good. I did not have breakfast and therefore I can say nothing.

Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, we thank you very much for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. Your positive feedback and satisfaction makes us very happy and for our employees the best reward. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager

Thompson2081 2014/10/09
« Mercure Frankfurt »

While we were upgraded to avoid a large tour group, when we checked out they just charged in our local currency even though we asked them to charge in euros. This meant additional fees! The hotel is quite nice but is located out of Frankfurt city. Took us 40 min walk each night to get anywhere - there were trams outside the hotel but as didn't know how to get a ticket (no ticket machines) we didn't use them.

Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. Regarding your concern about the currency of the invoice, our company standard is set to charge the invoices in their local currency. But this does not mean extra costs for our guests. The best exchange rate will be given. If your bank would over a better exchange rate, you can claim the extra costs directly by the company Concardis. As your account is charged in your local currency, your bank should not charge any conversion fees, as there is no conversion. The tram and the subways are very close to our hotel and ticket machines are available there. Our staff would be happy to explain how to use it. We thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager

Robert R 2014/05/21
« A nice place to stay »

The staff was cordial and efficient. Breakfast, while a little overpriced, had anything you would want. Rooms are clean, well lit, windows open and the bathroom was extremely clean. This facility has a good location for anyone going to Dechema.

Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel & Residenz Frankfurt Messe. It is a pleasure to see that the overall experience was good for you. Thank you again for your support and we are looking forward to your next visit. Sincerely, Stefan Ader / General Manager

Bongosorongo 2014/02/18
« Good hotel »

Very good hotel, clean and convenient. The food is also very good. A little bit expensive, but that is to be expected around the fair. The rooms are on the small size, but again, in Europe that is normal.

Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear Mercure Guest, We thank you for comments regarding your stay at the Mercure Hotel & Residenz Frankfurt Messe and appreciate it very much. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again during the next Exhibition in Frankfurt. Sincerely, Stefan Ader Direktor / General Manager

peter_beveridge 2013/08/22
« Mercure München »

Overall nice and well situated Mercure. Breakfast on both days in particular Sunday was not good from a service and offering. At €21 per person you would expect a decent bteakfast and service. I asked 4 times for 4 different items (Joghurt, Scrambled eggs, Juices and bread) to be refilled which didnt even happen and ended up having to eat what was there. Presonnel in the breakfast room were not service minded.

Kajde 2013/07/17
« Good location for Messe »

Good location almost in central Frankfurt. Tramstop outside the hotel. Minibar, AC and free parking on the street OK. Nice and modern room with balcony. Good value with summer prices. Some reparation was going on, so not especially quiet after 08.30 AM.

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