Hotel - Mercure Paris Massy Gare TGV Hotel
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Mercure Hotel

Mercure Paris Massy Gare TGV Hotel

21, avenue Carnot 
91886  MASSY
FRANCE

228 reviews
TripAdvisor Rating Based on 228 reviews
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From 105.00 EUR Non member rate
From 99.75 EUR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • Spanish
    • Italian

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9 AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the comfort of a Standard Room or take advantage of additional services with the Superior Room.

  • 116 rooms
  • 90 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Bouquet TV with Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Paris Massy Gare TGV Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 228 reviews

I5031WFrussell 2017/04/04
« Rather Disappointing »

Despite being a non-smoker I was booked into a room that stank of stale tobacco. Toilet seat was broken and cistern leaking. Decoration was looking tired. Restaurant charge was added to the invoice I was e-mailed despite not having used the restaurant: when I complained, I was advised that this was “just a visual” (whatever that means) and I was subsequently not charged for it. Overall rather disappointing.

Marc P, Manager at Mercure Massy Gare TGV, responded to this review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

960JanK 2015/04/21
« Convenient, clean and tidy »

Ideally located for a late arrival or departure at Massy Gare, just a few minutes up the road. Staff are friendly and helpful, the restaurant/bar are nice and the rooms are comfortable. However, even with the air con turned down the room was very hot

Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you for taking the time to write a review of your stay here at Mercure Paris Massy Gare TGV . It is great to read that you had a good stay with us and enjoyed the local area. As you find just a few minutes up the road , 200 Meters from train RER and TGV station . I hope that next time you are at MASY you choose once again to stay with us at Mercure Paris Massy Gare TGV! All staff and myself looking to welcome you back ,thank you again . Kind regards Alberto COUTO GM

960JanK 2015/03/19
« Very convenient »

Just minutes walk from Massy station so very convenient for an early/late journey for TGV trains or to get to Orly airport. Bed a bit hard but overall a good place to stay. Bar/restaurant very pleasant

Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, First of all thank you for your nice comment ,The whole Mercure Paris Massy Gare TGV team as well as the hotel management will be looking forward to your next visit. I do hope that we will have the opportunity once again to serve you in the very near future. Best Regards Alberto Couto GM

Gerardm24 2015/02/15
« Mercure Massy Gare TGV - February 2015 »

The stay was mostly over a weekend, as I was traveling between contries. My room was however small, relative to an usually big bathroom. The lack of a cupboard for hanging space not appreciated, as I was on a business trip. The friendly staff was however a big plus.

Alberto C, Directeur général at Mercure Massy Gare TGV, responded to this review

Dear Guest, Thank you for choosing Mercure Paris Massy Gare TGV . I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent stay. To receive such praise from our guest is very gratifying and knowing that you enjoyed your stay and service is a reward in itself. Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Sincerely, Alberto COUTO GM

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