Pullman Abidjan 5 stars

Customer review rating (ALL Rating) 4.3/5 1,015 reviews

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Rue Abdoulaye Fadiga, 01 BP 2185, Plateau, 01 ABIDJAN, Ivory Coast

Description

Hotel extras

  • A private transfer service on demand.

  • Sample the French and Africanspecialties in our restaurant

  • Enjoy breathtaking views of the Ebrié Lagoon and Cocody Bay

  • Indoor and outdoor parking at your disposal

  • Unpublished events to discover

Our accommodation(s)

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Hotel location

Pullman Abidjan

Rue Abdoulaye Fadiga, 01 BP 2185, Plateau
01 ABIDJAN
Ivory Coast

GPS:5.322324, -4.013679

Telephone
Fax +225 27 20 2 12028

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Le Rive Gauche

Le Rive Gauche serves traditional French cuisine and African specialties. From Monday to Friday, the shared tables give you the chance to meet other people and maybe even forge business contacts over dinner.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,015 reviews

TripAdvisor Rating  4.5/5  469 reviews

Certificate of excellence 2024

Good comfortable hotel

Customer review rating 4.0/5

David Business - Confirmed reviews ALL

I had a very pleasant stay. The rooms were comfortable and the breakfast very good. Air conditioning in the ground floor reception could have been better. The time it too to get a meal at Dinner time was far too long

Dear David P., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we apologise for the long delay in ordering your dinner. Please be assured that we will do our utmost to rectify the situation on future occasions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Experience Manager

The second Bad feeling with hotel.

Customer review rating 2.0/5

Suwanna Business - Confirmed reviews ALL

your staff don’t have service mind. I wait to check in for long time even I online check in. I don’t like the service at breakfast. The feeling look like I am not hotel guest.

Dear Suwanna S., Thank you for taking the time to tell us about your experience at the Pullman Abidjan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edwige GNALEGA Guest Experience Manager

Great stay!

Customer review rating 5.0/5

Christophe Business - Confirmed reviews ALL

It was a great stay! The hotel is very nice. I had some issues at first and had to change rooms and the staff was so helpful and understanding and was accommodating and they solved the issue and provided great customer service. Kudos to the front desk team and the customer service manager, who was so caring! The only improvement to note is the fitness that is not up to standards in my opinion.

Dear Christophe H., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Experience Manager

Wonderful Stay

Customer review rating 5.0/5

N. D. Solo - Confirmed reviews ALL

During the whole stay, I’ve got a top notch service from all the stuff in the Pullman Hotel in Abidjan. From the Check-in to the check-out.

Dear Dammak N., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edwige GNALEGA Guest Experience Manager

Inconsistent service, certainly not 5-stars

TripAdvisor rating 3.0/5

500dank Business - TripAdvisor review

Stayed here for al week. Stay was good, but not consistently good. And certainly not 5-star good (I would say nowhere near 5-stars). Lobby is nice. Hallways on the room smell musty. I agree with the observation that the hotel is dated. Despite renovations. Staff does not speak English very well, you really need to speak French to get things sorted. Breakfast service was very inconsistent. Smoke instance, staff was very task oriented rather than service oriented. No spoons, and if there were spoons they were in a different location every day. Tables did not have napkins, coffee machines not working or out of more milk without staff fixing the issue. No napkins most of the time. My plate was removed, and table was cleared while I went to get some more food. Despite my knife and fork indicating that I wasn’t finished eating yet. Etc. Etc. Hotel is conveniently located in Le Plateau, but there’s not much to do or see in the area. Taxis are abundant. So is Uber. Room was good, with view over ‘the lagoon’. Bidet overflowed the bathroom when used. Would I stay here again? Probably yes. All in all these small inconveniences lead up to the fact that this hotel is not on par for 5-stars. I’ve stayed in 3-star hotels that were better.

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Other web-users rate our hotel

  • 222 reviews 9/10 Location
  • 402 reviews 8/10 Room
  • 1,475 reviews 9.4/10 Service
  • 28 reviews 5.9/10 WiFi
  • 567 reviews 8.8/10 Food
  • 409 reviews 9.7/10 Vibe
  • 306 reviews 9.3/10 Breakfast
  • 126 reviews 7.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.