IBIS Brussels Airport hotel

"Basic and simple hotel"

8th August 2011, Pune

Convinent hotel for a short stay in case you have trasit at Brussels . Got a free airport shuttle but timing is restricted only available in morning 6am -10.30am and in evening 6 pm to 10.30 pm, if you arrive or want to leave at any other time need to pay 17 euro for a very short drive(3-4 KM) by taxi and taxi driver will make bad face at you because he is expecting customer who will be going city centre

"Convenient location"

4th July 2011, Montreal

Quiet and convenient location for an overnight stay before flying back to Canadavery courteous staff, clean and comfortable room; everything worked. As well, the airport shuttle service to and from the hotel was on-time, as per the schedules provided. We can certainly recomment this hotel to anyone needing a no frills, clean, quiet andcomfortable room.

Management responseWe very much appreciate your comments regarding your stay at the Ibis Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal AntoineDirecteurIbis Brussels Airport
« hide

"Not expensive hotel close to Brussels airport"

27th June 2011, Bourgas

Arriving at the shuttle bus stop at the Brussels airport was please to see that it was possible to call and ask for a shuttle bus even after the last hour in the time table. The bus came rather fast after we called. The service in the hotel was good. Unfortunately the restaurant closes rather early, but it is possible to order some meals at the bar. The rooms were clean and well maintained.The noise insulation is not very good. There were busses on the parking and the drivers were starting the engines rather early, so I waked up much earlier than planned.However, in general my stay at this hotel was acceptable and I could recommend it.

"WiFi"

23rd June 2011, Copenhagen

Hotel ok as such, but as a business traveller it is nowadays out of normality to have to pay a high hourly/rate for a simple internet connection. Will make me stay in annother hotel next time. Also the breakfast buffet quality does not fit the price. Would be ok if included.

"Fine for airport stopover"

17th June 2011, Moscow

Convenient to Brussels airport and easy to find, but you need a car. Quiet, business-park location with easy parking is an advantage if your main objective is a good night's sleep, but not much else happening and nowhere to eat other than the hotel restaurant. Typical Ibis in other respects - unpretentious and good value.

"Don't Stay Here if You Want Some Sleep"

3rd June 2011, Lincoln

Basic hotel at a premium price because of its location. Not great if you want any sleep due to the uncomfortable beds and pillows and, more importantly, because of the paper thin adjoining doors between rooms that make you feel like you are sleeping in the same room as your snoring neighbouring guests. Friendly but over-worked restaurant staff but grumpy reception staff. Best avoid and stay in the nearby Holiday Inn instead.

"So very overpriced"

2nd June 2011

"Breakfast is from 6:30 to 10 in the room next door." Okay, cool. Unstated anywhere by sign or staff was that those scrambled eggs and tostis would cost us 14 euro (!) a person. Internet? Cha-ching. Rooms? small and ramshackle and slightly dingy, featuring a nonworking TV and stale ciggy odor and two twin beds pushed together into a 'double', none of which would be a big deal if we weren't paying 109 euro for a night. We just wanted somewhere to crash near the airport after a week traveling around Europe, and paid a bit extra expecting a decent hotel. Could have stayed at the adjacent Formule Une motel, and payed half as much for the same crap lodging.

"Bad service at reception desk"

1st April 2011, Taunusstein, Germany

Staff called John at reception was very agressive and rude. Kept banging the desk with my cards (AClub, Credit Card and Passport). Overcharged my card without letting me know, when asked the reason to be charged a different amount, he said "If you still something we are covered, as I don´t know you", then he said, if you don´t want, just go away. Basically very poor reception, and I used to go to that Hotel almost every week.

"Brussels Ibis airport"

21st March 2011, London

Had to stay here due to other hotels in Brussels being full. Very expensive and tiny rooms. Bad, expensive restaurant and surly staff. Close to the airport, but no excuse for this quality. Avoid if possible.

"Problems faced"

12th December 2010, Chennai

Escalator was not working and it becomes difficult to carry heavy bags to rooms.

"Just OK"

6th December 2010, Amsterdam

IBIS is exactly what you can expect. Clean, reasonable value for money. Not for a romantic luxury weekend, but for a short stay where you plan not too much time in the hotel, it's perfect.

"Comfortable hotel, helpful staff"

15th November 2010

The hotel is located conveniently for the airport, with regular free shuttle service. Hotel is comfortable and clean, the staff are very friendly and helpful