ibis Mainz City 2.5 stars

Customer review rating (ALL Rating) 4.4/5 1,448 reviews

Best price
guarantee
ibis Mainz City - Image 1
ibis Mainz City - Image 2
ibis Mainz City - Image 3
ibis Mainz City - Image 4
Holzhofstrasse 2, 55116 MAINZ, Germany

Description

Hotel extras

  • City center location, just 5 minutes' walk to the Rhine promenade - 328 yards (300 m) away

  • Highway connection 1.2 miles (2 km) away, train and bus station 328 yards (300 m) away

  • Hotel parking garage, 3 parking spaces for buses right next to the hotel

  • own underground car park, 3 bus parks in front of hotel, bicycle parking

  • 4 meeting rooms have A/C, natural light, no columns, and can be darkened

Our accommodation(s)

Hotel location

ibis Mainz City

Holzhofstrasse 2
55116 MAINZ
Germany

GPS:49.994691, 8.280523

Telephone
Fax +49 6131 247200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,448 reviews

TripAdvisor Rating  4.0/5  88 reviews

Worst hotel in Germany? Quite possibly.

TripAdvisor rating 1.0/5

MaxMercury TripAdvisor review

Unusual for a hotel in Germany is the level of incompetence and disinterest in helping guests that the employees of this hotel showed. But even worse than that (and it takes a lot to beat a €17 breakfast that wasn't even worth €5) was the situation with the room temperature. We were there for a three-day weekend that was unseasonably warm. The window of our small room looked out onto the very loud main street, so keeping it open all night was not an option (though we tried, and at 4 am when it began to get quieter, Frankfurt airport starting receiving the morning's first planes; of course this hotel is right under the path of the incoming airplanes - definitely not an option). When we asked at the desk about turning on the air conditioning (the "air conditioner" turned on in the room, but only blew out warm air), we were met with a lot of resistance. Finally, we were told they would turn it on. But they never did. After another sleepless night and a highly unfruitful discussion with the desk personnel the next day we decided to forfeit our final night and go home (so we could finally sleep). The final nail in the coffin? As we sat in the lobby to wait for our friends, we heard the desk personnel lie to further people coming to ask about the air conditioner. "Leave one of the keys in the slot so you can leave the air conditioner on while you're out. It will get better," they were told. This bold-faced lie coming from a hotel that professed its "greenness" on every single sign. What an absolute crock! Oh, yeah, and guests only receive one single towel in the room to be used as both bath towel and hand towel. Needless to say, I will never ever stay here again and would suggest you don't either.

well located, close to the city, had parking underneath, good beds

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

weekend away with the family

Dear BALJINDER M., We very much appreciate your comments regarding your stay at the ibis Mainz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Mainz city!

Well located. Clean rooms.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Very friendly service personnel.

Dear EEVA P., We very much appreciate your comments regarding your stay at the ibis Mainz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Mainz city!

Nice hotel

Customer review rating 3.5/5

Philipp Solo - Confirmed reviews ALL

Good hotel, clean rooms, AC is useless

Dear PHILIPP G., We very much appreciate your comments regarding your stay at the ibis Mainz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Mainz city!

Well located for our trip

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Easy to manage booking/ checking/out. Clean Very friendly staff Thanks!

Dear IRINA K., We very much appreciate your comments regarding your stay at the ibis Mainz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Team!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 860 reviews 9.1/10 Location
  • 860 reviews 6.6/10 Room
  • 683 reviews 9/10 Service
  • 15 reviews 8.4/10 WiFi
  • 518 reviews 8.2/10 Breakfast
  • 487 reviews 4.8/10 Comfort
  • 367 reviews 8/10 Cleanliness
  • 174 reviews 4.8/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Mainz

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.