Hotel - Novotel Southampton
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Novotel Hotel

Novotel Southampton Hotel

1 West Quay Road 
S015 1RA  SOUTHAMPTON
UNITED KINGDOM

1,587 reviews
TripAdvisor Rating Based on 1,587 reviews
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Select your dates 59.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 121 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 52 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Southampton

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,587 reviews

X7433IGmichaels 2017/01/19
« Nights stay for company do. »

Just a nights stay for the company dinner, room was good standard and very good breakfast. Some confusion when booking in about the car parking but apart from that no problems at all, staff were friendly and helpful.

Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Michael, Thank you for your great comments about your last stay. I am glad to see you had a good time and we hope we will see you again in very near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

sman2017 2017/01/18
« Good price, nice staff, but comfort below the average »

Everything was quite average, but two things were a bit annoying. First of all there were no disposable slippers in the room, which would be advisable, given the not particularly hygienic fitted carpet. Second and most important they hosted a private event on Saturday evening and the music was so loud we couldn't get any sleep until midnight. Price was good. My suggestion is either avoid the weekends or book a hotel where they keep the customer's sleep quality in higher consideration.

Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Sman, Thank you very much for your feedback. This is important for us and this help us to improve. Disposable slippers are available in our executive bedroom. for a little extra you benefit also of a great Nespresso coffee machine a great selection of verious welcome products in the bathroom, free water in mini bar. I am extremely sorry if the music was too loud on that night until midnight. Private function are on the ground floor and we can certainly talk to the "music DJ man". I hope this will not deter you coming back to Novotel Southampton. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Steen N 2016/11/25
« Worse than Faulty towers (comedy) »

Hotel is worn down - rooms small - location bad (view to ugly Ikea) They have at fantastic reasturant (ironic) who managed to complete ruin dinner and breakfast. The manager don't seem to care and the chef can't be trained in a kitchen. If you're looking for a cosy time before cruising then skip this hotel can't be worse.

Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, I am extremely sorry to see your stay was not as you were expecting. The comments about the location is always a great benefit for the hotel. Shopping center, station, coaches, cruise terminals, access to and going out of the city is very close, 5 to 10 minutes walking distance. I am sorry to see the restaurant did not provided quality of service and food as expected. Please accept my full apologies for this. I do hope this will not deter you coming back to Novotel Southampton. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

paulineh685 2016/11/09
« Southampton break »

Excellent location, very close to shops. Easy to access from Motorways etc. Pool & Sauna were a welcome addition. Rooms OK, if a little tired - they were spacious, clean and had everything I needed. Reception was very helpful. Parking was plentiful - although additional cost of £8 for the day was not on booking website when I checked parking situation.

Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Pauline, Thank you very much for your stay and your comments. I am glad to see you find the hotel easy to access. Regarding the car charge I am sorry if the £8 charge per day was not clear enough. Websites say parking is chargeable. We hope we will see you again in a near future. Kind regards. Patrick Le Henaff General Manager Novotel Southampton

Nick D 2016/11/03
« Great Location »

Ideally located between the central rail station and the cruise terminals--15 min walk or £4 taxi ride! A retail centre is next door -as is an Ibis hotel if you are more budget conscious. The Novotel is modern and clean with very comfortable beds. Check in/out is smooth and uncomplicated with a key drop if you have incurred no additional expenses. Breakfast is unspectacular but acceptable as a start for the day. The bar is the only let down--often unattended and pretty basic--not a place you'd want to spend an evening in. All in all an ideal functional hotel for an overnight stay.

Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Nick, Thank you very much for your stay. I am extremely happy to see the like the hotel ideally located close distance, from really anything you need, for cruise, shopping, dinning out, train, coach airport.... I want to thank you for your constructive comments about the bar and breakfast. I see you selected our express check out, well done, this is really convenient. We hope we will see you in a very near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

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