Hotel - Novotel Frankfurt City
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Novotel Hotel

Novotel Frankfurt City hotel

Lise-Meitner-Strasse 2 
60486 FRANKFURT AM MAIN
GERMANY

774 reviews
TripAdvisor Rating Based on 774 reviews
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Hotel Novotel Frankfurt City

Mid-scale hotel for business or family trips

The Novotel Frankfurt City is located opposite the exhibition center and convention center in the heart of the vibrant city on the Main. You can enjoy the comforts of a 4-star hotel right in the heart of the city's financial district. The hotel has 235 contemporary rooms, spread across seven floors, as well as a sauna. You can park in the neighboring indoor car park. Our friendly reception staff will be happy to advise you about local tourist attractions.

Hotel extras
  • Meeting facilities for up to 250 people
  • Large rooms with the new Novotel bed and WiFi
  • Family-friendly: Kid's Corner, family rooms and much more.
  • Ideally located for the Frankfurt Trade Fair and the main train station
  • NOVO² lounge, bar and eatery - Chat and relax in a living room atmosphere
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 22:00
    • Opening hours : Week-end 06:30 - 22:00

Business services

  • 15 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Frankfurt City

Lise-Meitner-Strasse 2
60486
FRANKFURT AM MAIN
GERMANY

Tel: (+49)69/793030
Fax: (+49)69/79303930

Check-in from 15h00
Check out up to 12h00
Access and transport
  • S3 S4 S5 S6 : S3 S4 S5 S6, WESTBAHNHOF
  • TRAM 17 : TRAM 17, KUHWALDSTRASSE
  • Tram Straßenbahn No 17 : No 17, KUHWALDSTREET
  • FRANKFURT RHEIN MAIN At 17km / 10.56 miles
  • WESTKREUZ/MESSE At 2km / 1.25 miles
  • FRANKFURT MAIN TRAIN STATION At 2km / 1.25 miles
  • FRANKFURT WEST At 0.5km / 0.31 miles

GPS : 50.115482, 8.642122

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Standard Room
    Standard Room

    Pure relaxation! Our comfortable Standard Rooms epitomize the sophisticated Novotel design, featuring minibar, free WIFI, desk, hairdryer, cable TV, tea/coffee-making facilities in the room, safe and separate toilet.

  • Superior Room
    Superior Room

    Work and relax in our Superior Rooms, with countless benefits such as a free minibar, free premium WIFI, free room service, tea/coffee-making facilities in the room, bathrobe, safe and air-conditioning.

  • 235 rooms
  • 208 non-smoking rooms
  • 235 family rooms
  • 7 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

NOVO² RESTAURANT Restaurant
Lunch 06:30 - 17:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

NOVO² RESTAURANT Type of cuisine: International


Our air-conditioned restaurant with seating for up to 150 guests is open daily from 6am to midnight and offers specialties from around the world. In fine weather, our terrace is a popular place to enjoy good food and refreshing drinks.

Find out more and book
NOVO² BAR & EATERY Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

NOVO² BAR & EATERY


Our retro-feel, air-conditioned bar is open daily from 6am to 1am and is the perfect place to chat with other hotel guests, while indulging in delicious hot and cold snacks.

See all our restaurants and bars

Your meetings and events

Novotel Frankfurt City Meeting Room

Our meeting rooms


  • Number of meeting rooms: 15
  • Maximum size: 275 m2
  • Maximum capacity: 250
  • Maximum banquet capacity: 170

Our customer reviews for Novotel Frankfurt City

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 774 reviews

Stephan R 2016/09/06
« Best (Accor-) Hotel ever ... and I stayed >100 nights at (Accor-) Hotels »

Great Service - nice People - clean rooms ... what else do you need :-) And there is a very special USP: as a Platinum-Member you can chose three drinks or snacks every evening! :-) I can warmly recommend this Hotel!

1049Novotel, Front Office Manager at Novotel Frankfurt City, responded to this review

Dear Stephan R., thank you very much for your positive words on TripAdvisor! It is a big honor for us to receive such a great feedback and recommendation. We hope to welcome you again in the nearest future and wish you a nice day! Kind regards, Anja Kögl Front Office Manager

vikasmotwani 2016/02/20
« Good Location »

the hotel is located nearby to Messe. its is good for vistiors for the trade fair. the hotel also has good connections by train and tramway. the rooms are clean. overall we had a good and comfortable stay

1049Novotel, General Manager at Novotel Frankfurt City, responded to this review

Dear Novotel Frankfurt City Guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive a feedback from our guests! Thank you so much! I will share your comments and positive Feedback with my team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. While again thanking you for sharing your experience we hope to welcome you again in our hotel and that your next visit will be pleasant as the previous one. All the best, Sarah Beckmann General Manager

UtpalLondey 2016/01/31
« Business Stay at Novotel Frankfurt City »

My stay at Novotel Frankfurt City during a business trip recently was very satisfying. Location, front office assistance, facilities in the hotel for business travellers, cleanliness - all of it were impressive. I have no doubt in my mind that I will choose to stay here in the future as well. Would like to mention one Ms.Lakshmi from the Reservation desk who went beyond the brief to make sure my booking went through smoothly although there were system glitches at that point in time. Thanks Accor!

1049Novotel, General Manager at Novotel Frankfurt City, responded to this review

Dear Novotel Frankfurt City guest, thank you very much for taking the time to share your experience at the Novotel Frankfurt City at TripAdvisor. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also thank you very much to mention your great experience with our colleagues at the reservation hotline. Thank you again for your comments, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sarah Beckmann General Manager

vacheressec 2015/07/09
« Ironman »

We booked for the weekend during the Ironman, it's very quiet and near the tramway line. Very easy to go to the city center. The breakfast is just very good with a large choice. The check in sas very efficient

1049Novotel, General Manager at Novotel Frankfurt City, responded to this review

Dear Novotel guest, We very much appreciate your comments regarding your stay at the Novotel Frankfurt City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christina Widmann Asst. General Manager

steven_00157 2015/06/24
« Not a great location and unfriendly staffs »

Not a great location and unfriendly staff here. We know that customers are priority but not so kind here (English isn't really good either - just really basic speaking English). Location is very poor - its located between S-Bahn Frankfurt West and Frankfurt Messe (distance between two are really long). The staff even disturbs me even I put the "Do not disturb" sign at the door. Not recommended for staying at this hotel.

Mandrake1010 2015/05/30
« Very good hotel »

We checked in around 3 P.M. as per the hotels check-in timings. The check-in process was smooth. We were assigned a room on the 6th floor. The room was very good. However, in the lift and the passage, there was a not-so-nice odour at all times. At the time of check-in, we were told that the hotel would be without electricity from 10 A.M. to 6 P.M. for the next two days for maintenance reasons. This meant that we couldn't be in the room for this period as there would be no air-conditioning or any facility that required electricity. This was not a nice thing. The hotel did not offer us any reduction is price for these two days, or offer any other forms of compensation. The room was large and spacious. There was a minibar and a tea-coffee maker. The mandatory safe was also present, but no fridge or microwave. The beds were good. The TV and the workspace was decent. The bathroom had a bath tub and was overall large and spacious. The towels were large and good. The toilet seat appeared a little taller than usual height, and was placed in a corner. One had a feeling that a larger-than-normal user might find that area a bit uncomfortable to use the toilet seat. The hotel is located about 12 minutes away by tram from the Frankfurt Hbf. Quite easy to get to. The train lines run by the hotel, but cause absolutely no disturbance. There are no shops in the immediate vicinity, but one can walk down for about 10 minutes and reach the Adalbertstrasse - Schlossstrasse junction, from where lots of shops, eating places, Laundromats and other amenities are available easily. The tram service towards the Frankfurt Hbf runs at a 30 minute interval, so you need to be patient if you just missed a tram. Overall, a good hotel. Pros: * Good sized rooms. * Reception people as well as room service people were very nice and smiling * General ambience and space around hotel feels nice Cons: Hotel should have compensated for the 2-day power cut in some way. Again, to be fair, we didn't ask. But these things should be offered without asking as not being able to use the room for 8 hours a day - for 2 consecutive days - amounts to deficient service.

Svendsen2013 2015/04/26
« Novotel Frankfurt City »

Fantastic deals with bar breakfast at reasonable price. This is very good for us who do not eat a big breakfast. Offer should be on all Accor's hotels where this is possible. Nice staff, clean and tidy hotel. Good parking.

1049Novotel, Front Office Manager at Novotel Frankfurt City, responded to this review

Dear Novotel Frankfurt City guest, thank you very much for sharing you experiences at the Novotel Frankfurt City on TripAdvisor. It is a great pleasure so receive such a great feedback about our staff, cleanliness and breakfast. That is a good motivation for us to continue with our service. We hope to welcome you again in the nearest future. Kind regards, Anja Kögl Front Office Manager

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