Mercure Hotel Hannover City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,153 reviews

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Mercure Hotel Hannover City - Image 1
Mercure Hotel Hannover City - Image 2
Mercure Hotel Hannover City - Image 3
Mercure Hotel Hannover City - Image 4
Willy Brandt-Allee 3, 30169 HANNOVER, Germany

Description

Hotel extras

  • GREENKEY-certified hotel

  • Traditional and modern: Listed hotel with a historic past, built in 1889

  • 2022-2023 New carpets, furniture, paint & lighting in rooms and corridors

  • Historic "Marienburg" room from 1889, furnished as a gift from Queen Marie

Our accommodation(s)

Hotel location

Mercure Hotel Hannover City

Willy Brandt-Allee 3
30169 HANNOVER
Germany

GPS:52.366829, 9.740032

Telephone
Fax +49 511 8093704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DAS RESTAURANT

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: Black Angus burger, Caesar salad or something vegan? You will find what you're looking for!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,153 reviews

TripAdvisor Rating  4.0/5  720 reviews

Too much expensive for low quality

TripAdvisor rating 1.0/5

Produits D TripAdvisor review

I am used to come here sometimes for few days. Location is good ok, room is good ok, but why a single breakfast without hot dishes this morning cost 25Eur / persons? Even some palace do not ask for so much. I was gonna stay maybe 2 or 3 more nights. I will finally go to Marriott on the side of the lake.

Location of Hotel is awesome but Wi-Fi didn't work properly

Customer review rating 2.0/5

Bruno Business - Confirmed reviews ALL

Hello, overall the hotel is really good, breakfast was amazing, the staff was very supportive and nice. But I have to address the fact that Wi-Fi was terrible. Not only it was very slow, I had issues with disconnecting every other minute. I'm not sure if it was related to the fact I was staying on the 4th floor but after talking with the reception they even gave me the premium Wi-Fi password as a courtesy but even that didn't fix the issue. I believe during one of the nights, seems the service was very stable but overall this experience was very bad.

Dear Bruno, We sincerely appreciate your detailed feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our hotel's location, breakfast, and the friendly service provided by our staff. However, we apologize for the inconvenience you faced with the Wi-Fi service. Ensuring a seamless internet connection is a top priority for us, and we will investigate the issues you mentioned to prevent recurrence. Please rest assured that we take your comments seriously and will strive to improve in this area. We hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Julia Becker (Reservation Manager)

Nice room, good breakfast

Customer review rating 4.5/5

Cp Business - Confirmed reviews ALL

The hotel is very central, the rooms are nice and clean. The breakfast is good.

Dear CP, thanks for your positive review! 😊 We're glad you enjoyed our central location and good breakfast. We hope to welcome you back soon! Greeting from Hanover Sascia Mussmann [Quality Manager]

Just 1 topic to improve

Customer review rating 4.5/5

Joris M. Business - Confirmed reviews ALL

Please improve your gym when you want to continue hosting our group (30 people ) annually Very good service, room and food !

Dear Joris, thank you for your kind feedback. We appreciate your suggestion regarding the gym facilities for your group. Please keep in mind, we only have limited options due to the size of the room. We are delighted you enjoyed our service, rooms and food. Looking forward to welcoming your group again next year. Warm regards, Mercure Hotel Hannover City

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Great

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Other web-users rate our hotel

  • 879 reviews 8.9/10 Location
  • 1,084 reviews 6.9/10 Room
  • 1,107 reviews 9.2/10 Service
  • 12 reviews 7.9/10 WiFi
  • 694 reviews 8.7/10 Breakfast
  • 496 reviews 5.8/10 Comfort
  • 390 reviews 7.9/10 Cleanliness
  • 197 reviews 4.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.