Hotel - Mercure Hotel Hannover City
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Mercure Hotel

Mercure Hotel Hannover City

Willy Brandt-Allee 3 
30169  HANNOVER
GERMANY

458 reviews
TripAdvisor Rating Based on 458 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Fitness centre
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Paying, Nearby)
    • Rowing (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Bike rack facilities
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 07:00-22:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Hannover City you can choose between Standard Rooms with a single bed, twin beds or a double bed and Privilege Rooms with double bed or twin beds. All 145 rooms are air-conditioned, have WIFI access andDSL connection and were completely renovated in 2013. Our Privilege Rooms now have a free minibar, WIFI and music docking station! One child aged up to 12 can stay in your room free of charge, pets are welcome to stay for a fee (10 EUR/night).

  • 145 rooms
  • 129 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Hannover City

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 458 reviews

Per K 2016/10/04
« Nice hotel close to the city centre »

Good value for money. Convenient location at Willy Brandt-Allee. Free parking at street outside hotel (I think it was free in the hotel garage as well). Very helpful personnel, with good command of English, in both restaurant and reception.

H0S8PB, General Manager at Mercure Hotel Hannover City, responded to this review

Dear Per K, thank you very much for choosing the Mercure Hotel Hannover City for your recent stay in Hannover. We appreciate your feedback and positive comments. We hope to welcome you back soon. With best regards Ulrich Heim General Manager

EdgardSaleh 2015/05/08
« Less than what expected from a 4 star hotel »

Very friendly and helpful staff, but rooms and amenities are average and less than what is expected from a 4 star hotel. Location is great next to the bus station but I Would prefer to book elsewhere next time as not very good value for money.

H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear EdgardSaleh, thank you for your recent stay. We are sorry that your expectations were not met during your stay with us. All our guestrooms were renovated in 2013 and the lobby and public areas last year. We appreciate your feedback and hope to welcome you again. With best regards Ulrich Heim General Manager

RobbieandCarmel 2015/05/05
« Great location, lovely room »

this was a very comfortable hotel. Checking in and out was easy. Located across the road from the Rathaus and a short walk to the main attractions and the train station, everything was easy. There was a good bar and restaurant as well.

H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear RobbieandCarmel, thank you very much for your recent stay at the Mercure Hotel Hannover City. We are happy that you enjoyed your time and felt comfortable. We hope to welcome you back in the future. With best regards Ulrich Heim General Manager

Svetla K 2015/04/29
« Excellent hotel »

Everything was perfect. Very quiet at night - we were very surprised that the only thing we could hear late at night was birds singing. The staff was very polite and helpful. We didn't know German but it was no problem because everybody spoke English.

H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear Svetla K, thank you very much for your recent stay and your positive feedback. Great, that you enjoyed your time with us and everything was to your satisfaction. We hope to welcome you back soon. With best regards Ulrich Heim General Manager

Paul_Schoten 2015/01/02
« Very good ! »

Privelege rooms are very spacious. We enjoyed the the free use of the minibar and expresso machine (bar & restaurant were closed between Christmas and New Year). Very close to the old city center. Breakfast excellent

H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear Paul Schoten, thank you very much for sharing your experience on Tripadvisor. It is great to read that you felt comfortable and we were able to meet your expectations. We wish you a Happy New Year and look forward welcoming you back in 2015. With best regards Ulrich Heim General Manager

mavxs 2014/07/21
« hannover »

The hotel was excellent in all respects - staff was always courteous ,pleasant and nothing was too much trouble for them, The bedroom was exceptionally comfortable - the walk-in shower a real joy after a hot day's sightseeing. Meals were taken in restaurant and the choice was very good with appropriate wine recommended. Food and drink could be taken on the terrace. Location is ideal for visiting the town as it is accesible to the NeuRathaus, the Altstadt, the Landemuseum and the Sprengl Museum as all are within a short walk. The Hauptbahnof is also possible on foot through the pedestrianised area of Georgstrasse. I shall not hesitate to stay at this hotel again, in fact I have begun t plan my next visit.

H0S8PB, Manager at Mercure Hotel Hannover City, responded to this review

Dear mavxs, thank you very much for your stay and your wonderful review. We are delighted to read how much you enjoyed your time at the Mercure Hotel Hannover City. I will forward your comment to the team since it is always a great motivation to receive such positive feedback. We look forward to your next visit and hope it will be as pleasant as the previous one. With best regards Ulrich Heim General Manager

Michel D 2013/08/14
« STAY AT MERCURE HANNOVER »

Hotel not up to 4* level in spite of good location and easy access (small bedroom and small bathroom, in bathroom kleenex box was empty). Hotel remained open with no lift and no private parking (both under repair) Warnings were given by mail but when room is paid in avance there is unfortunately no choice than staying there. Would be better closing during repairs. Would definitely not recommend this hotel unless you are an Hannover Messe fan ...

H0S8PB, General Manager at Mercure Hotel Hannover City, responded to this review

Dear TripAdvisor Member, thank you for sharing your comments. I apologize that you were inconvenienced by the elevator and parking garage closure. The elevator is working again and the garage will reopened on September 6th. We informed our guests about the renovations and offered alternative parking options and luggage assistance. I am sorry that the size of our guestrooms did not meet your expectations. Even though this was not the most comforting stay with us, we hope to welcome you back at the Mercure Hotel Hannover City. With best regards Ulrich Heim General Manager

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