Mercure Hotel Hannover City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,113 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Central, quiet, green location by Maschpark and the town hall, between Maschsee lake and city

  • Traditional and modern: Listed hotel with a historic past, built in 1889

  • 2022-2023 New carpets, furniture, paint & lighting in rooms and corridors

  • Historic "Marienburg" room from 1889, furnished as a gift from Queen Marie

Our accommodation(s)

Hotel location

Mercure Hotel Hannover City

Willy Brandt-Allee 3
30169 HANNOVER
Germany

GPS:52.366829, 9.740032

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DAS RESTAURANT

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: Black Angus burger, Caesar salad or something vegan? You will find what you're looking for!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,113 reviews

TripAdvisor Rating  4.0/5  718 reviews

Excellent to stay

Customer review rating 5.0/5

Anna Business - Confirmed reviews ALL

Excellent service, extremely kind ladies at canteen area - especially lady who welcome people :)

Hello Anna, Thank you for your amazing review. We hope your next visit will be as pleasant as the previous one. Sincerely, Ann-Christin Koch Front Office Manager

Short business trip

Customer review rating 5.0/5

Bram Business - Confirmed reviews ALL

2 night stay visiting my Headquarters in Germany

Dear Bram, Thank you very much for the incredibly great review. I will be very happy to share this with my colleagues We look forward to your next visit and wish you a great time until then. Sunny greetings from Hanover Ann-Christin Koch Front Office Manager

Nice location and pleasant staff

Customer review rating 5.0/5

Julien L. Business - Confirmed reviews ALL

Very reliable hotel with a location close to the city center and public transport. Clean room and nice staff to make your stay confortable.

Dear Julien, We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are already looking forward to your next visit. Sunny greetings from Hanover Ann-Christin Koch Front Office Manager

Amazing experience

Customer review rating 5.0/5

Natalia Couples - Confirmed reviews ALL

Very good service, comfortable bed, lots of extra facilities. It was a very pleasant stay and the hotel had a lot to offer, they made me feel like home.

Dear Natalia, you are really amazing because you rated us fabulously and found kind words in your review. Your words are a great support for the decision of other guests to visit our hotel. We are very grateful that you enjoyed your stay with us. A compliment for our daily work, after all, we want you to feel at home. ❤️ Thank you, dear person, and see you very soon at our hotel! Julia Becker (Reservation Manager)

Very Okay !!

Customer review rating 3.0/5

Reda Solo - Confirmed reviews ALL

Very weird check in. I had to insist for an upgrade pretending there was no availability while the hotel was half empty. No welcome drink nor any snacking in the room as usual! Maybe German standards??? 🤷🏻‍♂️ I also got scratched in my face because many head of feathers from the pillow were piercing the pillowcase.. 🤣

Dear Reda, Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry that the check-in did not go so well. We gave you a double upgrade and the minibar in your room was included. We are sorry that you did not find any snacks in the minibar, that is not how it should be. Sincerely, Ann-Christin Koch Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 886 reviews 8.9/10 Location
  • 1,094 reviews 6.9/10 Room
  • 1,111 reviews 9.3/10 Service
  • 10 reviews 7.6/10 WiFi
  • 697 reviews 8.7/10 Breakfast
  • 504 reviews 5.7/10 Comfort
  • 392 reviews 8/10 Cleanliness
  • 187 reviews 4.5/10 Value

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